Choice has broken out its best clipboard and reviewed the nation’s best and worst electronics retailers. We want to know what you think, though. Who has the best and worst gadget sales and service in the country.
According to Choice‘s analysis, Big W is by far one of the best places to buy your gadgets thanks to its no fuss return policy in case something goes sideways. JB Hi-Fi, Dick Smith, The Good Guys and Myer all had mixed reviews, though. One of the worst customer service experiences, howver, is with comes from Harvey Norman:
Poor customer engagement; inconsistent product knowledge; some evidence of pushy sales tactics; does not accept ‘change of mind’ returns.
Ouch.
Don’t get too nasty or personal, but we want your retail horror stories as well as your stories of positive experiences. [CHOICE]