
Bake in Deterrents

Instead of being insidious, why not be hilarious when it comes to defending your wares from piracy? That’s what Serious Sam 3 developer Croteam did when faced with the problem of how to discourage the piracy of their creation without saddling their legitimate users with the frustrations that can stem from a healthy dose of DRM. Instead of crippling illegally obtained copies of the game, Croteam opted to make Serious Sam 3 a miserable experience for pirates by inserting an indestructible pink scorpion hellbent on destroying them into the mix. No matter where the players runs or tries to hide, the game’s hilariously powerful enforcer tracks them down and kills them, making it impossible to play the first-person shooter in peace.
Provide Higher Levels of Support & Quality Control

Rage, Fallout New Vegas, Skyrim and Battlefield 3 all have one thing in common: They were all a hot, glitchy mess when they were launched. A lot of pirates justify their pillaging of digital goods by saying that they refuse to pay for a product that doesn’t perform as it was intended to. While release schedules and industry pressures will always be a factor that decides upon when a piece of software made available to consumers, software developers would do well to consider adopting Blizzard’s “it’s done when it’s done” mentality and sit on their products until they’re able to vouch for their performance. If that’s not possible, then employing a robust system for error reporting and resolution is a must: After all, no one wants to pay for something that’s broken right out of the box, and if they do, they want to know what can be done to fix it as quickly as possible.
Perks

In an effort to quell the second-hand sale of their software, a growing number of developers have been offering consumers premium downloadable content perks tied to a single-use code. The Catwoman missions in Batman Arkham Asylum and the cross-game weapons and armour offered by Electronic Arts in a number of the games from their catalogue over the past few years are great examples of this. We’re betting gamers would like to see more of this sort of thing — with tastier options than a few cosmetic items for our in-game characters. By routinely doling out fresh in game content to paying customers, development houses would be providing consumers with a compelling reason to pay for their wares. It might not stop piracy dead in its tracks, but it’d definitely boost sales.
Standardise International/Regional Releases

There’s plenty of excellent reasons to stagger the release of a new piece of software on an international scale: Doing so keeps servers from melting into pools of unusable silicon and preserves the sanity of help desk agents, if only for a little while. That said, if a game’s not available in Australia, even though the Americans have had it for a week, you know that someone, somewhere is going to be pirating that bad boy. By giving consumers what they want simultaneously on an international level, developers could strike another reason for illegally downloading an application from the the litany of excuses pirates have been employing for years.
Lower the Cost of Digitally Distributed Software

Placing a software product in a physical marketplace is a costly undertaking, matter how you cut it. Product production, art and marketing, shipping-they all cost a goodly sum of dollars that wind up getting factored into the retail cost of a piece of boxed software, thus forcing consumers to decide between buying groceries for the rest of the month or investing in a new application. For some reason — let’s call it crazed avarice — digitally distributed iterations of the same software often costs the same as their boxed up, marked-up cousins. Were software developers to dramatically lower the price of their digitally distributed wares, it’d be an uphill slog for pirates to complain about the market value cost of what they’re swiping. Sure, lower prices for digitally distributed wares means a less robust bottom line, but some cash is better than none, and where piracy is concerned, no cash gleaned from the sweat of your programer’s brows is likely exactly what you’ll wind up with.
Make an Effort to Actively Engage Your Community

Friends don’t steal from friends. Friends have your back. Whenever possible, you want your customers to be your friends. It doesn’t pay to get locked into an adversarial relationship with the people responsible for giving you money. Developers would do well to get to know and understand the concerns of their market. Insomuch as it’s possible, uncover the reasons why your market base feels compelled to pirate your products and do your best to address them. Listen to your customer’s frustrations and concerns, and whenever possible, provide them with the help they need and deserve. As the old adage suggests: respect earns respect. While you might not be able to obliterate the piracy of your products entirely, a modicum of concern for your customers could help to reduce it.
Nuke Them From Orbit (It’s the Only Way to Be Sure)

You’ve tried lowering your prices. You’ve opted to forgo Digital Rights Management measures in favour of introducing downloadable incentives to paying customers and tormenting pirates with a frustrating in-app nemesis. Simultaneously releasing your software across all regions? Been there, done that. Hell, in an attempt to curb pirating, you’ve even gone so far as to drastically reduce the online price of your software. Sadly, none of it has managed to make a dent in your company’s shrinkage you’d been hoping for. At this point, you can keep on keeping on and hope that your non-DRM related anti-piracy measures and hope that they eventually gain traction, or sue the bejeezus out of anything that moves. Sadly, neither solution will be the cure-all you’re looking for. DRM is, well it’s DRM. Hated by the masses and viewed as a challenge by dedicated hackers, it’s only a matter of time until any Digital Rights Management solution is circumvented.
But What About Lawsuits?
As with most legal matters, suing the individuals who pirate your products is more of a marathon than a sprint. Take CD Projekt Red, the development house behind The Witcher 2: Assassin of Kings, for example. Since it’s release in 2011, over 4.5 million copies of the PC game were illegally downloaded, putting CD Projekt Red in an ugly fiscal position, to say the least. In response to the rampant piracy they were being subjected to, the Polish development studio tracked down a large number of alleged pirates of the game and demanded they be paid for the the use of the software, or face legal prosecution. Great idea, right? Not so much: In the first few weeks of January, the development house announced that they would be discontinuing their legal crusade against those that would dare to pirate their game, chiefly due to the fact that the only thing that seems to enrage gamers more than DRM is the prospect of a shaky, difficult to support lawsuit based on the art-not science, mind you-of IP tracking.
If there’s a final, definitive solution to online piracy that doesn’t in some way involve Digital Rights Management, it has yet to be found. We can only hope that when such a solution is implemented, it’s one that’s as just to a product’s paying end users as it is to the companies that designed it.
Illustration by Sam Spratt. Check out Sam’s portfolio and become a fan of his Facebook Artist’s Page.

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Ben
Friday, February 3, 2012 at 11:17 AMI agree with a lot of this.
Molokov
Friday, February 3, 2012 at 11:32 AMSo this is all fine for video games – what about music & movies/tv? Certainly a better distribution system could help, but some of the techniques wouldn’t work :)
Or as Jonathon Coulton put it – make good stuff and sell it cheaply.
qbngeek
Friday, February 3, 2012 at 1:24 PMMany of these ideas can eb adopted for music/movies. THere is one missing from above that will help Movies, music and games massively. Don’t set regional prices for digital distribution. A massive gripe here is Australia has always been paying more for items that are distibuted digitally even though our dollar has been on par or higher. It is nothing more than price gouging.
Jeff
Friday, February 3, 2012 at 5:46 PMEven TV, movies and music can benefit from these ideas. Unless you live in the US, a lot of TV shows either don’t get aired in your country at all, or are seriously delayed by weeks or months.
But can you watch online? No no no. Thanks to IP location tracking, you’re screwed there too, even if you’re perfectly willing to pay for it.
So what happens, shows get pirated so people can watch the shows they want to see but couldn’t because the big media companies want to shove ads down your throat and put stuff out when THEY want to, and to hell with the consumer.
If I’m willing to PAY for it online, it shouldn’t matter where I am so long as my money is good.
Antonia
Friday, February 3, 2012 at 12:09 PMCan you tell me how much money most developers of decent games make? That is, if a company develops a game for 25 million and makes 1 billion in sales how does it matter if they “missed” out on another 50 million.
Drew
Friday, February 3, 2012 at 12:20 PMI’m sure you’d be pretty pissed if $50,000,000 went missing from your bank account.
Antonia
Friday, February 3, 2012 at 6:05 PMYou are so wrong. I’d be ecstatic that $1,000,000,000.00 went in.
Richard
Friday, February 3, 2012 at 7:35 PMThats a nice theory, but firstly it’s still a considerable amount of money thats gone…two entire games worth by your account.
The other issue is you’ve pulled the numbers out of your arse so saying “whats 50 million of one billion” is rather meaningless.
I won’t vouch for the validity of these figures personally, but this article ( http://torrentfreak.com/call-of-duty-black-ops-most-pirated-game-of-2010-101228/ ) made the rounds last year. Certain AAA titles had over 3 million downloads each. Not each of those is a lost sale, but its surely a sizeable amount of revenue being lost there even if it cant be fully measured.
Another example thats relevant to the above, according to this article ( http://www.geek.com/articles/games/the-witcher-2-has-been-pirated-4-5-million-times-20111130/ ), The Witcher 2 racked up over a million in sales, while pirated copies exceded 4.5 million. Going back to your example, would you be pissed off if you made ‘only’ 50 million dollars when over 200million had gone unaccounted for?
MotorMouth
Saturday, February 4, 2012 at 1:17 PMWhat game was that? Just because one game made them lots of money, doesn’t mean it is all profit. Successful games help to finance a more divsere range of products, some of which might be really good but not profitable (non-mainstream). Companies also have lots of overheads not accounted for in the cost of making one product. The games industry is very competitive and for every successful company there are 4 or 5 who go under before they get their big game to market. It is that diversity that is hurt by piracy.
James Ray Cox
Friday, February 3, 2012 at 12:14 PMSteam for movies. Connected to my TV and all my devices, pay once and watch on anything you own.
MotorMouth
Friday, February 3, 2012 at 12:14 PMWe’ve tried those that are applicable to music with little success. People might use DRM as an excuse but removing it just makes them look for other excuses to do what they will do anyway.
Jaezass
Friday, February 3, 2012 at 12:16 PMHow much of their gross are companies actually losing to piracy? I doubt it’s much different to the amount of money they pour into building or buying a good DRM code, only to have it sliced and diced in no time! Not to mention the incredible pain in the ass DRM’s are for paying customers. Personally I think if they brought the cost of the game down to what the average punter can easily afford they will sell more, thus negating any extra cost for beating pirates. For me the worst thing is buying a game and finding out that it’s an incredible piece of shit! So maybe a decent downloadable preview level or two would help too!
Christopher
Friday, February 3, 2012 at 2:24 PMHit the nail on the head. If they would lower the prices to where the average person could afford their products (and realize that many ‘pirates’ have already paid for the stuff that they pirate through cable TV memberships and satellite TV memberships), things would get better.
I personally HATE the deterrents thing because I bought Serious Sam IIi and guess who showed up? Yeah, the unkillable freaking scorpion, which made me spit FIRE at the guys at Steam over that.
Richard
Friday, February 3, 2012 at 7:43 PMThis is a stab in the dark, but I imagine companies are losing far more money to piracy than they are in investing money into solutions to solve it. Developing software isn’t necessarily cheap, but relative to both the cost of producing a full game and the number of copies pirated (often in the millions), I think even having a dedicated team of a half dozen engineers working on the DRM code would be pretty much irrelevant expenditure wise.
A solid 100K wage will be met by a mere 2000 sales of a $50 title and while there is support costs depending on the resources backing it, most larger companies could likely justify it pretty easily. Especially given many use highly repeatable solutions that once developed can be integrated into future titles.
Legal costs fighting battles would probably cost more than the DRM implementation itself.
I agree, it will have a (likely small) impact in regards to warding off some legitimate buyers, but the cost itself from an implementation perspective would be low I reckon.
MotorMouth
Saturday, February 4, 2012 at 1:20 PMA better question might be “how much cheaper would games be if the cost of piracy wasn’t built-in to the price?” If everyone paid their fair share, no-one would need to be gouged and there would be a lot more kick-ass games for everyone to choose from. But there is no point dropping prices if it means you lose money. The reality is that games are very cheap entertainment.
Random
Friday, February 3, 2012 at 12:25 PMI used pirate stuff in my younger days – movies, music, software and games. Sometimes just because I could not afford it at that time and I really need the product. Sometimes because it was a good feeling to “own” something.
I wanted to be a game programmer and I realized that I too will face this situation. I was always thinking about devising a way to protect my games.
Now that I have started earning, I have a library of movies some which I buy when they are released. I buy music from iTunes. I listen to the sample on youtube but I buy them to own them. I have bought games too. I can now say that I don’t pirate anything now nor do I encourage it.
It’s all in the mind. Piracy is as good as stealing and there is a limit. One day, you should put an end to it. The sooner the better. What if I can’t buy something that is great but expensive to afford. I am sure I can live without it. One day, I will buy it. I will reach a stage in my life when I buy on the launch date. I know I can :)
Then there is this pricing is Australia which is way too high given that the dollar is doing better than ever. This saddens me, but this too shall pass.
Christopher
Friday, February 3, 2012 at 2:21 PMNo, piracy is not as good as stealing. in case you didn’t notice, turn on your cable TV box. What is offered on there…… WOW! Movies, music and TV shows….. sorry, but these bastards have already gotten all the money out of me that they are going to get.
These companies need to realize that it is a ONE TIME PAYMENT WORLD! People are not going to and should not have to buy their things multiple times even over a 40 year period.
Richard
Friday, February 3, 2012 at 7:46 PMTell that to a prostitute and see what she says.
IMHO it’s up to the seller to arrange the terms of a sale, if they want to charge for multiple platforms then you shouldn’t buy it on one expecting to get a free ride on future ones.
MotorMouth
Saturday, February 4, 2012 at 1:27 PMChristopher, you are the bastard that needs to realise that the world is not here for your own pleasure. How much do you think it costs to make a good TV show? If sheeple don’t pay for it, it will go away. Or worse, we’ll get even more low-brow reality TV than we have to endure already. TV and film companies are not mega-rich, they go broke all the time, or are swallowed up by other companies. If you want to be able to watch good TV and film you must be willing to pay for it. Personally, I think TV ads are a small price to pay and if I have to wait a few months to see a show after it airs overseas, that is not a problem in any way at all. Everything you have to say is nothing more than a pathetic attempt to justify your criminality and the fact you jumped in like this tells me you know you what you are doing is wrong.
Christopher
Friday, February 3, 2012 at 2:19 PMThere is also the huge problem that IP address does not equal the person in the home who usually uses the connection.
It is very possible, as shown by the case of the family whose home was raised because the government thought that they were distributing CP, only to find out that their network was hacked, for someone else to be doing the downloading.
Jack
Friday, February 3, 2012 at 2:38 PMWords cannot describe my agreement with this article.
Like many people I know, pirating things was due to how easy it became over p2p networks.
Now I don’t pirate games, I have a rather bloated Steam collection.
Easy access at decent prices works there, and is where the market is going – Games as a Service is the next big thing in the industry.
bdc
Friday, February 3, 2012 at 6:41 PMPerks actually deter me from buying games, they are always linked to pre-orders or even if they aren’t I can’t buy it in 2 years and know the activation server will be up.
Now, this doesn’t make me pirate games, because I haven’t pirated any games since I was a teenager, but I still don’t buy them, it’s a principle thing and it pisses me off.
I HATE “BONUS” CONTENT…unless it truly is actual bonus content they release in a patch that will always exist with no pre-conditions.
Space2099
Friday, February 3, 2012 at 7:56 PMAt the end of the day I can still go to the video store and borrow 10 movies for $10 and copy them all to my Hard Drive, exchange the copies with my friends and no one can do a dam thing about it.
MotorMouth
Saturday, February 4, 2012 at 1:34 PMSo your standard is that it is only wrong if you get caught? Because I’m pretty sure that if I knew where you lived, I could cut your throat while you sleep and no-one could “do a dam thing about it”, either (I have skills and training). Luckily for you (and so many others), I have some principles that prevent me from doing things like that.
ejonesss
Friday, February 3, 2012 at 11:24 PMi like the perks method the best.
if you want that metallica shirt or concert tickets for no additional cost then buy their cds and show the cd case as proof of purchase at the ticket counter to get your tickets
Dutchie
Saturday, February 4, 2012 at 6:37 AMThat’s nice, all of the solutions mentioned here are based on one thing: being online. I’m online now, with a laptop, but my game PC isn’t, it never has been. By NOT BEING ONLINE I don’t need Antivirus hogging and clogging my system, nor a hundred or so services, programs and drivers.
By NOT being online I can have a decent performance on an ‘old’ game PC with a completely stripped Win XP OS. I have done so for many years, saving lots of money on unnecessary upgrades.
Shane
Saturday, February 4, 2012 at 10:56 AMGive gZmers something worth paying for
Games that last 10 hours arent worth $100+
MotorMouth
Saturday, February 4, 2012 at 1:35 PMSo don’t buy them. That wouldn’t be a valid excuse for stealing a Ferrari, why do you think it is a justification for stealing a game?
Sam Timmins
Saturday, February 4, 2012 at 7:08 PM“Standardise International/Regional Releases”
This is why my friends pirate TV. TOO LONG of a wait.
We’re in the age of high speed Internet. Networks can’t develop a Stations-only setup to transfer shows across countries?
Station A is told Station B has sorted out the legal right to Show C.
A transfers C to B via Private Network! SIMPLE!