Broadband is the juice that keeps the modern internet flowing, but which ISP supplies the best juice? You’ve voted, and the winner is…
Reader’s Choice: TPG
This was close. Really, truly, nailbitingly close. TPG won the day with a total of 25.19 per cent, only marginally ahead of Internode with 24.03 per cent, ahead of iiNet with 21.71 per cent. Even fourth-placed Telstra was a close contender with 20.54 per cent.
Editor’s Choice: iiNet
Broadband provisioning is undoubtedly a deeply personal thing, but I’m awarding the editor’s choice gong to iiNet, who brought a lot to the local ISP scene in 2011, from staring down AFACT over copyright laws in a very consumer-facing way to some genuinely aggressive NBN pricing as well as keen general plans with good free content zones, especially if you’re a heavy user of ABC iView or Microsoft Xbox Live.
Thom
Tuesday, November 29, 2011 at 11:05 AMI’m surprised iiNet didn’t win the popular vote. I guess it comes down to price – they are definitely a little more expensive than TPG, but the free zone stuff is really comprehensive and the speeds are super fast and reliable. I get much better service than I did with TPG (who weren’t bad mind you).
And thats ignoring the fact they are the only provider fighting AFACT. That alone deserves your money.
Grim
Tuesday, November 29, 2011 at 11:22 AMThey’re also the only provider who got sued by AFACT. =)
Quin
Tuesday, November 29, 2011 at 11:27 AMWell TPG laid back and thought of England, so they weren’t served with the papers..
Thom
Tuesday, November 29, 2011 at 2:32 PMOnly because they were the only one that didn’t surrender. The rest basically admitted they can’t be trusted with your browsing data.
Sean
Tuesday, November 29, 2011 at 11:20 AMI wonder if this list will be the same next year with 3 of the top 4 above just announcing their new voluntary piracy policies.
Barry
Tuesday, November 29, 2011 at 11:35 AMAgain I ask, why wasn’t aaNet included in the list of ISPs to pick from?
Mark
Tuesday, November 29, 2011 at 11:58 AMWho are aaNet?
Jason
Tuesday, November 29, 2011 at 12:17 PM..and there’s your answer.
TheTom
Tuesday, November 29, 2011 at 12:02 PMI don’t think iiNet should win at all. I mean, why the HELL can’t they provide ADSL2+ in North Adelaide?
Caesar Wong
Tuesday, November 29, 2011 at 12:39 PMThat’s more likely to be Telstra’s fault though…
Matt
Tuesday, November 29, 2011 at 12:44 PMMost likely because there isn’t enough room from iiNet to install any of their DSLAMS at that exchange. It’s in their best interest to offer ADSL2 – it’s more attractive to consumers and more affordable for iiNet to provide – so believe me, if they could offer it, they would offer it.
Ollie
Tuesday, November 29, 2011 at 12:32 PMI didn’t even know there was a poll… add one more to Internode for us will you?
Have been with them for years, wouldn’t use anyone else. Especially with the work they’re doing on NBN, working with proposals to NBNCo etc, I haven’t seen one other ISP pay that much attention or come up with alternative solutions to theirs.
Waps
Tuesday, November 29, 2011 at 1:20 PMand another for Internode
Ollie
Tuesday, November 29, 2011 at 12:41 PMPlus I don’t think pricing is the whole barrel, have a look at all the additional services Internode provide, iView, Streaming Radio, NodePhone, FetchTV, GoN downloads/File Mirror, Major Geeks downloads, Sourceforge downloads, and all Australian Steam servers…
Their helpdesk is no dramas when you do need it and they’re available stupid hours too. Fortunately I’ve had bugger-all problems with them so haven’t had to call them much at all. I had one problem with a speed change request on NBN, which turned out to be NBNCo’s fault, not Internode’s and it was fixed within a day.
Ory
Wednesday, November 30, 2011 at 1:25 PMAll of bonuses don’t matter when comparing to TPGs unlimited plan because it us, well, unlimited.
Joshua
Tuesday, November 29, 2011 at 1:24 PMExetel FTW!!! *hides*
Stefan
Tuesday, November 29, 2011 at 2:09 PMTHIS.
http://www.computerworld.com.au/article/408697/copyright_infringement_scheme_waste_time_exetel/
don
Wednesday, November 30, 2011 at 1:46 AMbeen with exetel since jan 06, probably down less than 5 times but fixed really quickly everytime, though TPG’s really tempting coz they’re cheaper but don’t know what to expect if i switch
Tim
Wednesday, November 30, 2011 at 8:55 AMPeople always choose price……
You should of had a second poll why did you choose this provider and it would of been price for TPG.
Internode for me for there best all round service, features, people who can speak english, know what they are doing, reliability. There only problem? not having a mid range plan between 30gb and 200gb on there naked dsl.
JohnHedge
Wednesday, November 30, 2011 at 2:06 PMI’ve been with TPG for 2 years. Its the regular drop outs I find annoying.
Eddi
Wednesday, November 30, 2011 at 6:25 PMYou know why it’s sooo close ? Because no-one can really make up their mind. They all have their pro’s and cons , and it’s eventually the toss of a coin type of result.My conclusion, and i’ve tried quite a few is, theyr’e all pretty lousy (and yes that includes ‘Internode’ :P ) . Hopefully one day there’ll be an ISP that ‘does it all’ – :dreams: