Why Is The iOS App Store Returning No Results?

Gizmodo AU

There’s a really odd bug hitting iOS handsets at the moment that makes it difficult to search for Apps. If you’re affected, here’s how to work around it.

It all started innocently enough with Elly putting together today’s App Deals Of The Day. One of our readers had problems finding one of the iOS titles, and by pure chance it was one that I’d heard of (and for a brief while had on my own iPhone). So in order to prove that it did exist, I fired up my iPhone to search for it. Type in “Infect Them All” into the search field and…

Well, that’s odd. OK, I thought, perhaps its regionally locked or got pulled or something, so I do an online check. No, it definitely exists. I quickly sorted out a workaround — for those that need it, you can search for Apps by doing so in Safari to find the iTunes store link, which will launch it in the App Store app and allow you to download apps to your heart’s content.

It made me curious as to why that particular game wasn’t available, so I ran a quick search on my iPhone for something else — in this case, Angry Birds.

This seems unlikely, to say the least.

To check it wasn’t just my handset, I started gathering up iPhones to test it on. A few around the office all had the same problem, but just to be sure, I put a call through to a friend (thanks Matthew!) with a remarkable passion for all things Apple. Lo and behold, he got the same problem on an iPhone 4S and iPhone 3GS.

That doesn’t mean the issue is massively widespread per se; it could well be that it’s only the Australian market, and I can confirm that it seems to only be iPhones; my iPad will happily find as many Angry Birds as I’d care to fling. I’ve put a call into Apple for comment on this, but in the meantime — anyone else having problems searching for Apps on iPhone?
Image: lara604

Discuss

(60 Comments)
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  • [–]

    Puddiepants

    Friday, October 21, 2011 at 1:35 PM

    I have a 3GS running iOS 5 and just tried angry birds: can’t find it. Full 3G reception with Virgin/Optus

    • [–]

      Me

      Friday, October 21, 2011 at 2:02 PM

      I’ve the same problem. I have an iTouch and I live in the U.S.

  • [–]

    Damo

    Friday, October 21, 2011 at 1:36 PM

    Yes, same problem.

  • [–]

    Jeremy

    Friday, October 21, 2011 at 1:39 PM

    I just tried searching for an app on my iPhone 4S, no luck here.

  • [–]

    Dan

    Friday, October 21, 2011 at 1:41 PM

    I’m in Boston and same problem with my new 4S!

  • [–]

    Paul

    Friday, October 21, 2011 at 1:42 PM

    Yeah, went to re-download my banking app since the upgrade to ios5 and couldn’t find it luckily it was in the cloud part of the app store and I got it that way

  • [–]

    BenDTU

    Friday, October 21, 2011 at 1:42 PM

    Same deal here.

  • [–]

    Jason

    Friday, October 21, 2011 at 1:44 PM

    Yep, happened to me too.

  • [–]

    edrin

    Friday, October 21, 2011 at 1:46 PM

    The same from Malaysia.
    But I’m on ipod touch 2g though..

    • [–]

      pac

      Friday, October 21, 2011 at 1:51 PM

      Same problem with my iPhone 4 in the US. No results for any application. Workaround works, but this situation is frustrating still.

  • [–]

    Aidan

    Friday, October 21, 2011 at 1:47 PM

    Same here!! Damn its annoying

  • [–]

    Marcio

    Friday, October 21, 2011 at 1:47 PM

    iPhone 3GS, iOS5 in Brazil. App Store search not working here too.

  • [–]

    Wawa

    Friday, October 21, 2011 at 1:47 PM

    Same problem, no search results on any apps. (in the US, specifically new York)

  • [–]

    Dave

    Friday, October 21, 2011 at 1:50 PM

    yep ipod touch 4g ios5

  • [–]

    Tim

    Friday, October 21, 2011 at 1:53 PM

    Same thing up here in Vancouver??

  • [–]

    Hector

    Friday, October 21, 2011 at 1:55 PM

    The same for Orange County. Started noticing it yesterday, off and on. Today doesn’t work at all.

  • [–]

    Dan

    Friday, October 21, 2011 at 1:56 PM

    Vodafone, pretty much full signal on a 4GS and no matches :S

  • [–]

    Barii

    Friday, October 21, 2011 at 1:56 PM

    Same :@

  • [–]

    Kevin

    Friday, October 21, 2011 at 1:58 PM

    HA. I just released my app today, open up my iPhone4 and nothing.

    New York, 10:58pm

  • [–]

    Justn

    Friday, October 21, 2011 at 1:59 PM

    Same here in NYC on a iphone 4s

  • [–]

    Sam D

    Friday, October 21, 2011 at 1:59 PM

    I had something similar the other day when I was searching for the 500px app. May have been because it was only just released however (but once again, an iTunes link worked).

  • [–]

    B

    Friday, October 21, 2011 at 2:02 PM

    Same problem and it’s recent !!!!

  • [–]

    Mary

    Friday, October 21, 2011 at 2:04 PM

    Same problem on my verizon iPhone 4 in US Tried to reload the Facebook app, but nothing comes up when I search the app store using the phone. However, ino problem on my iPad.

  • [–]

    Cesar

    Friday, October 21, 2011 at 2:08 PM

    Yes my IPhone 4 running IOS 5 has The same problem and I’m in Guatemala Central America.

  • [–]

    Chris

    Friday, October 21, 2011 at 2:08 PM

    Yup, no angry birds, cut the rope or anything. iPhone 4. Works fine on iPad 2.

    Strange, it appears as a suggestion but then gives “No Matches”..

  • [–]

    XD)

    Friday, October 21, 2011 at 2:08 PM

    Yep, no results for anything on iPhone 4 iOS 5. Hopefully they’ll fix this soon, it’s really annoying

  • [–]

    Michael

    Friday, October 21, 2011 at 2:09 PM

    No matches on everything/anything. trying to download massager to try and fix my vibrate function. How long has Steve been dead? Already problems

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