Apple’s iOS Update Server Appears A Little… Broken

Gizmodo AU

Got the iOS 5 update blues? You’re not alone. Looks like Apple’s servers are taking an absolute whomping right now with folks trying to get iOS 5 onto tablets and smartphones.

Getting Error 3200? Here’s how to fix it.

If it’s any consolation, I’m in the group trying — but failing — to get iOS 5; since 6am this morning I’ve looped through downloading, backing up an iPad 2 and having it fail with a variety of errors. It’s enough to make me tear my hair out — if I had any. What’s everyone else’s iOS update experience been like?

More:
- iOS 5: The Top 10 New Features
- iCloud Is A Bigger Deal Than You Think: It’s The Future Of Computing
- The Complete Guide To Updating To iOS 5

Discuss

(67 Comments)
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  • [–]

    Tom

    Thursday, October 13, 2011 at 9:50 AM

    So why don’t people obtain the iOS 5 GM from other sources? In the end it’s the same update.

    • [–]

      z3d

      Thursday, October 13, 2011 at 9:57 AM

      it downloads fine, then extracts on your computer but fails verifying the download as it can’t reach apple servers.

      you’re better off doing a download only. once downloaded, hold shift when you press update in itunes. on XP, the ios5 image file will be in
      C:\Documents and Settings\[user name]\Application Data\Apple Computer\iTunes\iPhone Software Updates
      (different location in win7 and vista)
      search your profile for iPhone3,1_5.0_9A334_Restore.ipsw

      this will save you downloading it multiple times and having to reorganise your phone.

      • [–]

        z3d

        Thursday, October 13, 2011 at 10:08 AM

        actually it finally got past that stage but i needed to do a full restore :S maybe because it’s a full version update requiring a restore, rather than just a minor patch..

    • [–]

      TB

      Thursday, October 13, 2011 at 11:28 AM

      The problem isn’t getting the image, the problem is with the server that authorizes the restore. Surprisingly the update downloaded in less than 10 minutes for me.

    • [–]

      steven

      Thursday, October 13, 2011 at 12:35 PM

      posting here as a FYI, I got the error 3200 this moring then my phone went back to normal, however people were calling me and it went to messagebank and i got no texts or emails. I just upgraded to ios 5 and it doesnt say i missed any calls but the emails i got saying my phone was turned off tells me otherwise. so test your phone if you got that error

  • [–]

    Aaron

    Thursday, October 13, 2011 at 9:51 AM

    I went through the update process three times with backup restore failure error messages before finally getting through … Worth the wait, made me late for work though …

    • [–]

      Kate

      Thursday, October 13, 2011 at 10:18 AM

      Me too :(

  • [–]

    Mkk

    Thursday, October 13, 2011 at 9:52 AM

    Mine bricked on first try but restored and worked on the second go. New iOS seems good.

    OS X update as well and everything’s linked to the Cloud.

  • [–]

    Damo

    Thursday, October 13, 2011 at 9:53 AM

    Could not restore due to unknown error… It seemed to dload suspiciously quickly though. Might try tomorrow.

  • [–]

    Dan Miller

    Thursday, October 13, 2011 at 9:54 AM

    The GM is not all ways the final build. Anyway I’ve tried 3 times this morning to update. First time I was able to download the file through iTunes fine, but got errors like everyone else. Second time my phone decided to get stuck in recovery mode. I was able to exit using RecBoot. And now the third time, and it’s decided to update fine.

  • [–]

    jim

    Thursday, October 13, 2011 at 9:57 AM

    just tried to update my iPad 2 with iOS 5. Two fails. Disconnected from the computer and opened to see if it was bricked.

    Ironically it opened to the cover of the most recent Economist magazine I had been reading with the cover showing Steve Jobs with the title “The Magician: Steve Jobs and the world he created”

    Could the magic be gone?

  • [–]

    Sean C

    Thursday, October 13, 2011 at 9:58 AM

    Mines restoring now from GM to final release. No problems so far, its about half way through the install on the phone itself.

    • [–]

      Matt

      Thursday, October 13, 2011 at 10:09 AM

      The GM and Public release are the same (9A334)

      Congratulations, you just wasted your time.

      • [–]

        Sean C

        Thursday, October 13, 2011 at 10:30 AM

        note that I said restore…
        rather than being mr sarcastic, try reading a little more into the post.
        I was having an issue with my phone.

  • [–]

    G

    Thursday, October 13, 2011 at 10:03 AM

    If there servers can’t struggle sending out an update, how will the iCloud handle serving everyones files?

    • [–]

      Mat

      Thursday, October 13, 2011 at 10:37 AM

      …because the cloud servers won’t be stuffed with hundreds of thousands of people trying to download the same one massive file at the exact same time? Your argument is invalid.

  • [–]

    Tom

    Thursday, October 13, 2011 at 10:05 AM

    I’m not having an problems so far, Just finished downloading the OS in iTunes which took about 30 mins, now doing the backup which isn’t taking long!

  • [–]

    Oats and Sugar

    Thursday, October 13, 2011 at 10:10 AM

    my update was a little slow, but it worked absolutely fine in the end!

  • [–]

    Thorbjørn

    Thursday, October 13, 2011 at 10:11 AM

    Mine fails as soon as it tries “verifying restore with Apple”. So now I’m stuck in recovery mode.

  • [–]

    Grim

    Thursday, October 13, 2011 at 10:11 AM

    Updated, but the restore failed until I manually reset the phone. Now I’m just waiting for everything to copy back over before I run for my bus!

  • [–]

    Biderjum

    Thursday, October 13, 2011 at 10:11 AM

    11 times lucky!
    It has to Verify with apple atleast twice.
    Sometimes i got failed at the first, sometimes at the second.
    It has just now completed!
    I still have two iPads to go tho :(

  • [–]

    None

    Thursday, October 13, 2011 at 10:13 AM

    I got an error the first 4 or 5 times, but the next time it worked no worries. Worth the extra tries!

  • [–]

    steven

    Thursday, October 13, 2011 at 10:13 AM

    I downloaded it and it give me error 3200. luckily it hasnt bricked my phone. might wait til i have confirmation that it works now, cause i cant afford to brick my phone.

  • [–]

    Ed Luck

    Thursday, October 13, 2011 at 10:14 AM

    Geez just wait a day for when the servers aren’t getting smashed.

  • [–]

    Kate

    Thursday, October 13, 2011 at 10:16 AM

    Got 3002 error on iPad2. Restore failed twice. Took iPhone off USB and restore worked. All seems good but will hold off updating iPhone for a bit…
    But new iOS looks good on the pad, currently exploring!

  • [–]

    BenDTU

    Thursday, October 13, 2011 at 10:20 AM

    My iPhone error’d out a few times with 3200, but my iPad worked fine.

  • [–]

    Tim

    Thursday, October 13, 2011 at 10:20 AM

    Wait till tomorrow. Problem solved.

  • [–]

    Rian

    Thursday, October 13, 2011 at 10:23 AM

    Mine worked perfectly first time no problems at 7:40am

  • [–]

    D.C.

    Thursday, October 13, 2011 at 10:27 AM

    Took two tries, but the ‘ol iPad 2 is now updated. Long process of copying everything back on.

  • [–]

    attila

    Thursday, October 13, 2011 at 10:39 AM

    Yeah, I reckon I can wait a day to avoid the BS that appears to be happening.

  • [–]

    Duy

    Thursday, October 13, 2011 at 10:39 AM

    Mine worked fine at 4am. Guest it was too soon for apple server to be overwhelmed.

  • [–]

    Viddy

    Thursday, October 13, 2011 at 10:41 AM

    Got the standard ‘error 3200′ when trying to restore with the new OS. Just too many ppl overloading the servers – will have to wait till after work.

    Something to look forward to anyway :S

  • [–]

    Christopher

    Thursday, October 13, 2011 at 10:44 AM

    I’m having no trouble at all… Oh wait I have all Android devices because I’m not a High School Girl, I’m a man.

    • [–]

      Rob

      Thursday, October 13, 2011 at 10:55 AM

      Good to see you base your manhood on your operating systems. w@nker.

      • [–]

        HTS

        Thursday, October 13, 2011 at 11:18 AM

        +1

    • [–]

      BenDTU

      Thursday, October 13, 2011 at 11:32 AM

      Well you’re sure not getting OS updates, that’s for sure.

    • [–]

      RDFY

      Thursday, October 13, 2011 at 11:35 AM

      Ah, lighten up people, that WAS kinda funny…

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