Goodbye WebOS: The Greatest Phone You’ll Never Use

The awesome little phone that could, WebOS, is dead. Discontinuing all phones and tablets, HP intends to “explore options to optimise the value of webOS software.” If that’s not murder, then it’s certainly lobotimizing, de-limbing and leaving WebOS in the middle of an Ocean. Tragic.

I bought the Pre when it came out two years ago. I’ve never been shy about loving it for the OS, which is about as well thought out as a mobile platform can get. The hardware, though above average, never thrilled me. It was attractive enough, especially when new. But once it got scratched, scraped and dinged up, the plasticky, pebble-like phone became ruddy and unremarkable. Add onto that the fact that the screen was too small and a vertical keyboard was more annoying than anything, and you were pretty much left wishing from day one that WebOS was on a piece of hardware like the iPhone 3GS, or the HTC Touch HD.

When you synced your Gmail, Facebook, Aim and Yahoo contacts, WebOS automatically connected them all together. Messaging was a joy. Send a message to someone over SMS, AIM, Gtalk, whatever. Didn’t matter. It all filtered into the same window as one epic conversation, transversing space time and a Babel of messaging protocols. The graphic design was coherent, unified and appealing. Multitasking was especially elegant, utilising a card metaphor that is still unmatched by any other mobile OS right now. Swipe up from the gesture bar to bring up the card view, drag to reorder, and swipe up to exit. Same goes for their notifications system. I never spent less time trying to figure out the state of my emails, texts, IMs and messages than when I used WebOS. Always visible, but never in the way. Save for some sluggishness, it was perfect. The apps would follow. I was certain.

But after the initial launch, it never had the proper support from carriers, app developers or Palm/HP themselves. Palm lacked the resources to entice developers or roll out a bevy of devices. HP just had no desire or sense of urgency. (Obviously).

For months, people hemmed and hawed about where Palm and its technology would end up. Google? They thought about it, but no. HTC? That’s where I waned webOS to be, because HTC makes awesome hardware. Nope. When HP was mentioned as a possible suitor, I cringed. There was no way Palm could make it through that company in one piece. Of course, HP bought Palm. I frowned. But HP paints in broad, beige strokes. So I hoped.

Palm had quality in spades; HP had the money to potentially turn that quality into quantity. Everyone thought that HP would hit the ground running with WebOS. In the years leading up to their acquisition of Palm, they had seemed anxious to get in the mobile game.

By the time HP announced the Pre 3 and the Touchpad this past winter, all I could do is worry about WebOS being offloaded onto undercooked, ill-conceived products. Printers! Toasters! Tablets! It was their last big stand, and neither product offered anything truly new or original. Summer sequels.

Ugh. Rest In Printer.

Discuss

(15 Comments)
  • [–]

    Harvz

    Friday, August 19, 2011 at 8:42 AM

    i really wanted my next phone to be webOS, but on samsung hardware. i still hope this happens

  • [–]

    MDolley

    Friday, August 19, 2011 at 8:48 AM

    I remember the day Palm first unveiled WebOS, I was amazed. I wanted it so bad. I spent days on Palm Pre forums talking about it. Then it never came to Australia. Then the Americans said the hardware was crap. Then I lost interest.

  • [–]

    olearymo

    Friday, August 19, 2011 at 9:12 AM

    Now that Android and iOS have stolen the coolest parts of webOS, there’s no reason to want it anymore.

    A tragedy.

    • [–]

      Big Windows

      Friday, August 19, 2011 at 9:47 AM

      I agree they have stolen the coolest parts of WebOS. Problem is that Android (Forget iOS… it is what it is) has turned into an unmerchantable pile on tablets. You can cause it to fail within just 10 minutes of tinkering on every piece of hardware out there. This would appear to be contra to what a tablet is about. A consumer device… not a pro-sumer device. You shouldn’t have to tinker or have any particular knowledge to get it to work in a stable way. Until Android delivers on that paradigm (on tablets…) then it will go nowhere. No matter how good the hardware is. I might go hunting for a bargain Tocuhpad at Harvey Norman. No doubt they will still be trying to sell them for ridiculous dollars. I can wait.

      • [–]

        Steve

        Friday, August 19, 2011 at 11:46 PM

        Your constant fanboy-rapid comments are beginning to wear thin, especially when they’re nothing but baseless speculation based on nothing but your own personal perception of what Android is.

        You seem awfully eager to categorise consumers are mindless drones, incapable of deciphering anything more complicated than the blown-up experience that is IOS on an iPad. Guess what? My mother in her late 50s picked up an Android phone (Galaxy S) and had absolutely no problem using it and both my parents use my Galaxy Tab 10.1 when they’re over without a hitch.

  • [–]

    blueevo

    Friday, August 19, 2011 at 9:56 AM

    The touchpad I used in the shop the other day was fantastic. I dont see how people can say its bad. Probably the best tablet interface ive used to date.

    I think the marketing killed it. I honestly didnt even know it was out until I stumbled into it in Harvey Norman the other week. I guarantee that most people dont even know it exists or what it is.. how do they plan on even getting anyone to look at it.

    • [–]

      olearymo

      Friday, August 19, 2011 at 11:16 AM

      You’re 100% correct mate. The marketing killed it repeatedly.

      And people say it’s bad because they’ve never used it. They see ‘only a few thousand apps’ and say ‘FAIL LOLZ’.

      Good on you for having a go. Keep in mind, webos isn’t necessarily dead. That wonderful, clever usability may yet see the light of day on another device.

    • [–]

      Richard

      Friday, August 19, 2011 at 6:59 PM

      “Probably the best tablet interface ive used to date.”

      From my reading of anything relating to WebOS over the years the interface was never the issue. It was hardware, third party software and poor availability (not available in many markets, exclusive to less popular carriers in others)

      • [–]

        olearymo

        Saturday, August 20, 2011 at 8:46 PM

        Basically, yeah. That’s exactly the case.

  • [–]

    Big Windows

    Friday, August 19, 2011 at 10:35 AM

    Hardly Normal still has the shingle out for the Touchpad. At the US+ Australian tax price of $499.00 for the 16GB. I was hoping this would succeed but thought it might end up a bargain bin product. If you want one of these to play with… It is time to wait out the ridiculous pricing. Little dishonest Harvey Norman still selling it and HP still making reference to it on the Australian HP site… in ‘Like nothing else’ terms.

  • [–]

    Richard Clement

    Friday, August 19, 2011 at 10:56 AM

    As a nerd I added one of these to my collection just yesterday – doh! Hardly Normal are not wanting to give me a refund because they don’t know what HP’s plans are for support.

    Its such a shame because it is actually very nice. True – it’s no iPad – but I love the way all my online accounts integrate. I think if HP had given it more time and focussed on corporate and government they could have made a go of it. At least it is not locked out of homebrew development so perhaps it will live on as an open source favourite.

    • [–]

      Scott

      Friday, August 19, 2011 at 4:05 PM

      Surely the 14 day cool-off period applies still – returning because the company no longer supports the product…

  • [–]

    Big Windows

    Friday, August 19, 2011 at 4:11 PM

    Can anyone get into HP.com.au

  • [–]

    Big Windows

    Friday, August 19, 2011 at 4:15 PM

    Oops sorry. Touchpad now expunged from the HP/HN ecosystem…

  • [–]

    Oliver

    Saturday, August 20, 2011 at 1:12 AM

    I disagree with the headline. Goodbye WebOS: The Greatest Phone You’ll Never Use, I think that crown should be reserved for MeeGo. Although its coming out on the N9, it has been killed. We will never see the OS and apps for Meego develop and mature like iOS and Android.

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