What’s the bet brand polling was done before the PlayStation network got hacked? Bing is the biggest mover, jumping 107 places in 2011 to 98th spot. Meanwhile, new customer satisfaction research puts Internode ahead of the telco pack, while 3 and Vodafone slide.
Tech companies feature prominently in what TNS reckons are Australia’s most popular 100 brands. In the top 10 alone are LG (2), Apple (3), Panasonic (5), Canon (6), and Samsung (8). Google comes in at 11, and Telstra at 14. LG at number two is a huge surprise to me, what about you? [Hat tip: Mumbrella]
Less surprising is Vodafone and 3’s continued fall in Roy Morgan’s April satisfaction survey of 6,400 internet users. VHA’s two brands tied at 61%, behind everyone including AAPT (69%) and Telstra Big Pond (70%).
Props went to Internode (92%), iiNet (89%), and TPG (80%). At 79%, Optusnet also stayed above the industry average of 73%. I’m with Internode, and have no complaints. Agree with your provider’s rating? [via iTWire]
steve
Monday, July 4, 2011 at 5:59 PMYea and no tpg have godawful customer service, but the internet and price aren’t all that bad.
nicholas
Monday, July 4, 2011 at 9:31 PMi use whirlpool for support, great support there (from TPG)
Samuel
Monday, July 4, 2011 at 6:19 PM<3 Internode
Franz
Monday, July 4, 2011 at 6:21 PMBing must be crushed.
Anon
Monday, July 4, 2011 at 10:28 PMWhy? must you kneel at google’s feet?
lulz
Monday, July 4, 2011 at 10:54 PMtroll much?
Mat
Monday, July 4, 2011 at 8:42 PMYes! I’m with internode and 3 and I wholeheartedly agree!
sokun
Monday, July 4, 2011 at 9:18 PMTop brand for a good reason
Jim Smith
Monday, July 4, 2011 at 9:37 PMPSN hack aside, Sony are pretty good. I’ve got more Sony products than just Playstations, like a nice Bravia, headphones, blu ray player etcetera and it’s all great quality.
Steve
Monday, July 4, 2011 at 10:02 PMThis came at a really shitty time when my PS3′s disc-reading laser has apparently fried. It’s a first for me, but it does suck.
Callie R
Monday, July 4, 2011 at 10:32 PMany Sony product you don’t have to connect to a server that stores your private data is fine :P
GG
Tuesday, July 5, 2011 at 12:45 AMiinet +++, cheap no need to connect to telstra 1st and lots of gbs a month
A
Tuesday, July 5, 2011 at 8:41 AMIs it too much to ask for these “survey” companies to include details of their sample? How would I know if they went and asked a bunch of toddlers who can’t read?
A
Tuesday, July 5, 2011 at 8:43 AMOh I see now – “The results are based on interviews with consumers aged 15 to 64″ (mumberella link). Still need to know where they did their interviews and how…
AM
Tuesday, July 5, 2011 at 9:37 AMA,
go to http://www.roymorgan.com and learn about it. This article was written by Danny Allen (not RMR), and the survey he talks about has a sample of 50,000 people in Australia.