When Internode adjusted its broadband prices a couple of weeks back (including slashing the $60 Easy Naked plan from 150GB to 30GB per month), they weren’t yet sure if some users would be forced to move across to the new new plans. Some will be, and here’s who’s affected.
First, the good news: if you’re still in your initial contract period, you won’t receive a plan change notice, though you probably will when your contract ends.
If you do get a notice, you’ll have 30 days notice to change your plan, or accept by taking no action. If you’re pissed off and want to leave, Internode won’t charge you an early termination as you’ll already be out of your contract period.
Easy Naked S (150GB):
“Notified customers on this plan will see an increase in price of $10 per month with no change to other plan terms and conditions.
In particular, the plan will otherwise operate exactly the same as it already does, and it won’t automatically gain the bundled VoIP proposition inherent in the new Easy Naked plans.
Customers are welcome, instead, to move to any of the new Easy Naked plans to take advantage of the bundled NodePhone VoIP plan (including $10 worth of call credit per month) that comes with those new plans.”
Easy Reach 60 and SOHO Reach 60:
Existing Easy Reach 60 and SOHO Reach 60 customers who are notified will be moved to the new form of this plan with its new conditions on bundling eligibility and non-bundled pricing.
The specific financial impact of this change for each existing Easy Reach 60 and SOHO Reach 60 customer (based on their location and bundling status) will be explained on the notification delivered to each customer concerned.
Easy Reach 200 and SOHO Reach 200:
Notified customers using Easy Reach 200 and SOHO Reach 200 will be moved to the new Easy Reach 100GB plan.
Internode Easy Broadband (IEB) Classic and IEB Version 2 (plans using Telstra Wholesale ports only):
Notified customers on these plans are to be moved to the new Easy Reach 60GB plan unless they choose an alternative plan.
Customers on these plans who have been connected on ‘Agile’ ports will not be affected by this change.
More: [Internode]
Virus__
Friday, July 29, 2011 at 3:09 PMYeah they’re forcing my mate from 200GB a month to 100GB a month the price I pay for 100GB a month with Telstra. Which is sad.
normandy
Friday, July 29, 2011 at 3:27 PMTELSTRA SHOULD BE SHOT for forcing this on the TW customers, yet making their own prices cheaper, where is the ACCC protecting us from this outrage!???? no where! useless!
wsDK_II
Friday, July 29, 2011 at 4:08 PMclap, clap, clap.
you have no idea how anything works do you? Telstra OWN their network infrastructure, they can do anything they want with it.
Glenn
Friday, July 29, 2011 at 5:02 PMNo they can’t
Max
Friday, July 29, 2011 at 8:46 PMHaving the legal right to do something has no impact on whether doing that something makes you a dick.
Hayden
Friday, July 29, 2011 at 3:27 PMThey moved me from $60 for 60GB per month onto 150GB for the same price. So no complaining on my end.
ausman
Friday, July 29, 2011 at 3:28 PMits a bloody outrage it is.. I am taking this all the way to the prime minister!
Phoenix
Friday, July 29, 2011 at 3:50 PMOY! PRIME MINISTER!
Jayant
Friday, July 29, 2011 at 4:07 PMYour quote has been shaped, you need to purchase extra blocks of data before you can take it up with the prime minister.
Jason Hammond
Friday, July 29, 2011 at 4:20 PMis this happens i will be switching,
bob
Friday, July 29, 2011 at 5:17 PMTelstra is only for suckers who are too stupid to know they can shop around.
Full Stop.
I joined Internode 5 years ago when they were the bomb.
Now they just blow.
I left Internodes $60 100G 12 months ago.
Now with:
TPG $30 500G
$30 Phone
Loyalty only goes so far.
And if your too dumb or lazy to shop around then tough luck for you.
Vron
Friday, July 29, 2011 at 8:25 PMBoB y did u not try iiNet ?
Norgan
Friday, July 29, 2011 at 9:24 PMLOL dude, TPG suck balls, the Internode network is so far superior.
It is not just about price, it’s also about speed, peering, support and more.
The more bandwidth TPG throw at thier customers, the more saturated thier already bad network will become.
It’s all about balance ;)
Humm
Saturday, July 30, 2011 at 7:13 AMMate, I DL around 2TB a month with TPG. What support? It just works, and when it was not, they have fixed it.
What balance? I DL at full speed all the time.
luke
Friday, July 29, 2011 at 9:48 PMDisclaimer: I’m not a telstra customer (for internet, i am for mobile phone though)
Its not that people are too stupid, its that generally I find telstra offer a better service, maybe not better prices. Or it could be that their bundling with home phone, foxtel, mobile and they get a discount, or the convenience of having it all on one bill.
and for alot of people they don’t need the larger amounts of data other providers offer.
So I wouldn’t say its that their too stupid to shop around, it could be that they’ve had good experiences with them and don’t want to change…
I know i’ve had good experiences with them for mobile. I used to use optus, then tpg, now i’m on telstra, and have voda for work…
I can say i’m paying more for telstra than i did with the others, but more than happy to knowing it works when i want it to.
Jon
Friday, July 29, 2011 at 6:46 PMI manage the intoned accounts of all my family members. Three of them are on plans that they’ll be forced off of. To make it worse they all live in zone 3 areas, so not only will they be forced onto more expensive plans, they could not even bundle their hone phone with Node to get a discount.
At present they’re on easy broadband classic, paying $49.95 p/m for 50gb at up to 8 mbit. With these forced changes they’ll be forced into paying $59.95 for a pathetic 5gb!!!!
needless to say they will not be willing to accept this change once I infirm them of the bad news, so there’s 3 customers that Internode will lose as a result of these forced plans.
Such a pity……
Ken
Saturday, July 30, 2011 at 10:20 PMI was lucky I changed from Easy Broadband Classic to a special deal of Easyreach 30 – 30Gb for $30.
John Kirkham
Saturday, July 30, 2011 at 10:51 AM@Jon, Internode is a premium service ISP. If you want reliability, it’s Internode. Cheaper pricing gets you frills upfront, but hassles in the end.
mOGWAI
Monday, August 1, 2011 at 7:56 PMFunny that now the government are back in bed with Telstra for the NBN, wholesale prices are now going up, the ACCC no longer cares because they have probably been directed not too by the government in an underhanded deal with Telstra, so the competition that we had for so long is going to be lost.
Push the prices up on ADSL services, claim its inflation so suddently the NBN prices dont look so bad at over 100$ a month.
Welcome to the forced phasing out of your copper phone line.