The US team were in celebration mode overnight as it finally became possible for them to cancel their Yellow Pages delivery. And as commenter Molokov pointed out, we’ve been able to do it to our Yellow Pages deliveries for a while now. If you want to cancel your Yellow Pages (and White Pages) deliveries, here’s how:
1. Point your browser at https://www.directoryselect.com.au/ds/
2. Enter your postcode and select ‘Cancel regular deliveries’
3. Check the boxes of the books you want to cancel, give a reason and select ‘Next’
4. Enter your address and contact informatrion and select ‘Next’
5. Confirm your details, fill in the ReCaptcha box and select ‘Next’
6. Check your email and click on the activation link.
The process takes less than five minutes, but is far from perfect given that the cancellation is only valid for three years. As you approach that three year mark, you’ll receive an email informing you that deliveries will resume unless you cancel again.
It’s far from a perfect solution, but much better than wasting time and resources getting them delivered and recycled within a few hours…



















stevothegaddamneddevo!
Wednesday, February 2, 2011 at 10:12 AMi’m definitely ordering more books to the idiots who make these things a reality… gimme a CD or DVD..
sheesh.. get with the times!
Steve
Wednesday, February 2, 2011 at 10:12 AMNote sure how well this works for apartment dwellers. I have applied this and I assume others in my block have too, but every year we get more white and yellow pages than there are apartments in the block!!
Nodeity
Wednesday, February 2, 2011 at 10:15 AMSo, do the people who deliver those trailer loads of books have a list of individual houses not to deliver to?? Cos from what I can see, given the thousands of houses they deliver to, it looks like they just dump and run at every house!! :}
Sutter
Wednesday, February 2, 2011 at 10:47 AMUnfortunately, this doesn’t work. I used this to indicate that I didn’t want the Yellow Pages ( haven’t used it in years, goes straight into the recycling)
Guess what got delivered yesterday?
Ken
Wednesday, February 2, 2011 at 10:57 AMit is a great idea, but it just doesn’t work. I cancelled mine last year and a big fat yellow chunk of tree still landed on my doorstep.
The problem lies in the delivery people, who are just local people out to make a buck (I did this myself a few years back as a fundraiser for a football team). Their goal is to deliver a set number of units to a suburb, so the last thing they care about is a list that specifies where “not” to deliver.
Still, if it picks up in popularity, perhap telstra will rethink the whole system.
Chris
Wednesday, February 2, 2011 at 11:06 AMIt’d be a smarter idea to cancel ALL deliveries of these paper wasting mammoths.
Get the people that want them to order them individually.
Mr Odd
Wednesday, February 2, 2011 at 11:41 AMIn an age that are something like the NBN?
I couldn’t agree more with Chris.
Having said I that, I have been using mine, as bumps on the garage floor, so I don’t drive too close to the wall.
Craig
Wednesday, February 2, 2011 at 11:41 AMI signed up for this a few months ago. When the yellow pages were delivered a few weeks ago I got a card in my mailbox confirming my cancellation.
That didnt stop them delivering to the 17 other apartments in my block – and currently there are about 15 copies still sitting outside untouched
Nat
Wednesday, February 2, 2011 at 12:22 PMI still need printed Yellow Pages.
If I use Yellow Pages website to look for services I only get a half-baked result with many businesses just missing.
More often that not, it is still far easier to browse through the printed Yellow Pages to find what I’m looking for.
Until a CD/DVD version is available with the same browseable format as the printed version, I will still require the printed version.
Dave Saul
Wednesday, February 2, 2011 at 12:48 PMyellow pages make the best monitor stands!
Mogwai
Wednesday, February 2, 2011 at 1:28 PMI have a massive sticker on the outside of my letterbox that says ‘No Junk Mail’ yet every year i get white and yellow junk delivered.
Ducky
Wednesday, February 2, 2011 at 2:02 PMLikewise, this does not work.
I cancelled using the site months ago, and heard the tell-tale *thump* of a Yellow Pages being thrown at my front door yesterday.
Nick
Wednesday, February 2, 2011 at 2:29 PMI am going to order 5 copies of each book (because that is how many you get for free apparently) for someone I know just to screw with them.
Damian Glass
Wednesday, February 2, 2011 at 5:41 PMHi.Sensis launched the directory select option in September 2010. Prior to this, opt out has been available via the telephone since 2005. Needless to say, there are still millions of searches made using the books each week and a large proportion of the population still rely on them. We understand that some people prefer not to receive the books and directory select (or by ringinig 1800 008 292) gives them that choice. The reason why people have to renew their opt-out choice every three years is because the opt out option is linked to residential addresses, rather than surnames. This means that when poeple move house, their opt out request does not follow them. Sensis makes it very simple for people to renew their opt out requests. For apartment dwellers, unless the Body Corporate opts out we will still deliver books to the apartment, less the number of people in the block that have opted out. However, we will come back a fortnight later to remove any books that aren’t used. If anyone has any other questions I can be contacted on Damin.Glass@sensis.com.au
Bob
Wednesday, February 2, 2011 at 7:59 PMErr… unfortunately, it comes in handy if you lose your power.
And for the uninitated, your phone line runs on a different power line.
Something for people with cordless phones to remember… the main unit runs off a 240V adapter, which won’t be of use in a power outage. Always keep an old “straight to the wall” model handy for emrgencies. You never know when you might need 000 during a blackout or such.
Jackson Bison
Monday, February 6, 2012 at 8:09 AMif you need to look 000 up in the yellow pages because your house is on fire, then you’re a douche, and deserve to burn to death.
Geoff
Wednesday, February 2, 2011 at 9:15 PMWell, I’ve tried to stop Telstra delivering over the past few years using phone, email and directoryselect.com.au. And they still fscking deliver their litter into my yard. And are incredibly arrogant and rude when you try to get them to come and clean up their mess. The whole system needs to be changed to be opt-in.
Simon Blears
Wednesday, February 2, 2011 at 11:22 PMLike other posters, I too selected the “Do not deliver” option some time ago and, thump, got them delivered over the gate a week ago. Can I post them back as Return to Sender?
Gonzalo Novoa Pozo
Thursday, February 3, 2011 at 4:04 AMFrom the site:
If you receive books you don’t want you can call 1800 008 292 to have them collected. Books will be collected after the scheduled book delivery period to your area is complete (this service is not available in some areas of Australia).
Dave Lord
Friday, February 4, 2011 at 12:11 PMIt is all “Green-wash” folks! I opted out over 3 years ago. Each year the books are still delivered!
The whole of Sensis is totally redundant. Who actually uses the books for the purpose they were intended? Certainly none of my friends do.
JFGI
Damian Glass
Friday, February 4, 2011 at 2:38 PMHi. If anyone has opted out and has still received a delivery of the books, you can email me your address and I’ll follow it up. Damian.Glass@sensis.com.au
Glenn
Thursday, March 3, 2011 at 1:26 PMDamin Glass said: >>For apartment dwellers, unless the Body Corporate opts out we will still deliver books to the apartment, less the number of people in the block that have opted out. However, we will come back a fortnight later to remove any books that aren’t used. If anyone has any other questions I can be contacted on Damin.Glass@sensis.com.au>>
Utter nonsense.
I have opted-out half a dozen times and the books are still delivered every time. No one wants them and they remain sitting int he doorway to the apartment for sometimes 6 months until someone eventually puts them in the recycle bin. No one ever comes back to collect them, even when we call Sensis and ask them to.
This story line is utter rubbish.