Queensland Floods Continue To Drown Mobile And Broadband Networks

Gizmodo AU

There’s been little relief for our northern neighbours today as flooding continues throughout Queensland. The damage continues to affect major communications infrastructure, with all the major Telcos having to battle the weather to try and keep services running.

The biggest problem for the telcos it seems is in areas where the mains power has been cut, pushing services back to their backup power. According to the SMH, Telstra and Optus have been using helicopters to access remote areas to restore power, while Vodafone employees sandbagged a transmission tower to keep flood waters at bay. ZDNet reported yesterday that some locations on battery backup were inaccessible, which meant it was only a matter of time before the network failed.

That said, engineers across all carriers are doing everything they can to keep services active, with both Telstra and Optus diverting fixed line calls to mobiles free of charge, and delivering free handsets through Red Cross centres and Anglicare.

In terms of fixed line services, many ISPs – including TPG, iiNet, Internode and Exetel – are reporting service interruptions, thanks to the flooding impacting exchanges across the state. In addition, AAPT’s datacentre was forced to power down due to the flooding yesterday.

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(5 Comments)
  • [–]

    Dominic Cole

    Thursday, January 13, 2011 at 12:20 PM

    I’m with Virgin, and can only get 2G reception

  • [–]

    Edwin Ng

    Thursday, January 13, 2011 at 1:53 PM

    I’m with three in Salisbury, seem to be relying on towers from Indooroopilly and Nathan. No 3g due to the distance too. Guess the tower around Rocklea and Salisbury must be off.

  • [–]

    Cindy

    Thursday, January 13, 2011 at 6:29 PM

    I’m in an area of gold coast unaffected by flood and haven’t been able to get on Vodaphone mobile broadband network on either of 2 accounts since yesterday!

  • [–]

    Jon

    Thursday, January 13, 2011 at 9:41 PM

    we’ve had 2g on optus at best, sometimes nothing, in ipswich.

  • [–]

    Alex McCloy

    Friday, January 14, 2011 at 1:46 AM

    Im with vodafone, and even though i have nearly full reception i cant make calls, and text messages take a while to get through. 3G internet works perfectly though :S

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