It’s Not About The iPhone

A month ago, the world saw Apple as equal parts North Pole and KGB – unpredictably innovative and notoriously secretive, they were a force wielded by nothing less than magic. Then, an elf got loose.

A month ago, Cupertino was a sacred land of living hyperbole. Journey long enough across its infinite loop, and you may run into Steve Jobs. Perpetually donning a black mock turtle – incidentally, the preferred colour of magicians, assassins and melancholy artists alike – his brain was sure to be full of secrets… secrets that would successfully elevate mere bits of circuits and aluminium to cultural phenomena.

Jobs may have been an ordinary guy at one time in his life, but it’d been years, maybe decades, since anyone could view the man with mortal objectivity. Some saw him as a genius and others self-parody, but nobody just saw Steve for a long time.

Logic tells us that Steve Jobs (and designer sidekick Jonathan Ive) could never have dreamed up and built these new phones and computers alone, but beyond all the cars parked around the Cupertino campus, there was little public evidence to question this line of thinking and millions in marketing to support it.

But in trust, the force of will of two men wasn’t enough to keep Apple’s magical beans from spilling. In fact, an entire suboperation of moles at the Cupertino campus was committed solely to keeping employees “loyal” and quiet.

Engineer Gray Powell is one of the many hard-working people behind Apple’s toys. His actions weren’t the cloak-and-dagger espionage anticipated by moles and security guards.

Like me or you, he was out with some friends celebrating a birthday at a bar. Like me or you, he forgot his phone when he left. Like me or you, he was probably three sheets to the wind, failing to realise the transgression until he woke with a headache.

In what many consider to be an incredible story about an incredible invention by an incredible company helmed by a few incredible people, the crux falls on the most normal protagonist possible. It wasn’t some eccentric billionaire, chic designer, stuffy CEO or industrial spy that foiled Apple’s Worldwide Loyalty Team and legacy of secrecy. Rather, it was a dude who drinks beer. He dropped a phone, disguised in a rubber iPhone prosthetic cover that, honestly, resembled something out of Get Smart as much as it did James Bond.

And upon hearing the news – immediately following the gleeful buzz – we fell victim to a collective series of realisations:

An iPhone prototype was found at a bar -> an Apple engineer lost an iPhone at a bar -> the iPhone is built by people -> these people like the same stuff I do -> Apple is just a group of people… many of them dudes like me who drink beer -> anything made by people cannot be magical.

It’s the potential of this same train of thought that keeps pornography off the iPhone: Apple fears everyday flawed humanity mixing too deeply with their products, lest you realise the products were made for humans by humans.

When The Today Show, Good Morning America, The View, the BBC, CNN – when any type of media outlet discusses the iPhone, it’s never about the iPhone. Little analysis goes into the potential UI repercussions of a front-facing, motion-tracking-ready camera. Few people mention that a 16 per cent larger battery may be the tipping point of relying upon their iPhone through an active workday.

Nobody cares that the screen is 3mm shorter or that it celebrates classic Dieter Rams design – not beyond the purpose of filling a bulleted list, not beyond the purpose of proving to readership/viewership that they were actually discussing, well, something.

Nobody cares what they’re seeing. They just care that they’re seeing it. Since all of us saw our first few pictures of the new iPhone, we realised a truth, whether we admitted it or not:

The iPhone hasn’t been the interesting part for a long time. It’s a nice phone, but it’s only made by humans, humans who drink beer and lose their phones, just like us. Humans who could never make magic, live up to their own marketing or, heck, even keep a decent secret.

It’s always just been Apple. And now that we’ve garnered a peek inside, the once secret society of magicians, assassins and melancholy artists looks like any another tech company.

Apple will continue to do business – great business – following the leak of their most prized commodity, the next iPhone. But as Steve Jobs prepares for his next magic show, we’ll never forget seeing the strings. An unparalleled era of surprises has come to an end.

We’ve just lost one of our few self-indulgences of wonder. Christmas morning will never, ever be the same.

The Complete Lost iPhone Saga

How Apple lost the next iPhone

Why Apple couldn’t get the lost iPhone back

All the details about the device

The next iPhone, dissected

Apple didn’t leak the iPhone, and why that matters

And finally, how Apple asked for their phone back

Discuss

(19 Comments)
  • [–]

    Banunky Head

    Thursday, April 22, 2010 at 7:16 AM

    What Giz shoulda done is just given it back straight away instead of stripping it down and embarrassing Apple. ‘Cause that what it comes down to. Apple are an established company developing incredible tech that we all use and love. Gizmodo is a great website that…just writes about stuff. What lessons are you teaching your kids in this whole thing?

    • [–]

      Frank, Brisbane Australia

      Thursday, April 22, 2010 at 9:52 AM

      I question the ethics as to how this device was obtained and then reported on this site. This is not journalism, this is presumption and there is not much fact in any of this other than Apple claimed the device back which only means it could be gen 4 or 5 or 10 or gen never.

      Gizmodo has no idea only that it paid for something and made up a story not based on too much fact.

  • [–]

    Unimaginative

    Thursday, April 22, 2010 at 7:30 AM

    I’m more shocked that anyone would consider Apple ‘magical’ anyway. It’s a tech company, not some Masonic society. ‘An unparalleled era of surprises has come to an end’? Did someone have a bit too much drama on their toast this morning? WHAT’S WRONG WITH YOU PEOPLE?

    • [–]

      Thepengwin

      Thursday, April 22, 2010 at 9:27 AM

      That really grinds my gears too. Like they call the iPhone the JesusPhone. Last time i read about Jesus I don’t remember him coming up with ideas, patenting them, and then exploiting them for personal profit.

      First and foremost, Apple is a profit driven company. They innovate to generate profit.

      • [–]

        FunkyJ

        Thursday, April 22, 2010 at 9:48 AM

        Last time i read about Jesus I don’t remember him coming up with ideas, patenting them, and then exploiting them for personal profit

        No, he left that to his disciples…

        BAM!

  • [–]

    ij

    Thursday, April 22, 2010 at 8:46 AM

    It’s about the complete lack of anything close to ethics shown by Gizmodo.

    You may have cost the Apple engineer his job, and may well have committed a crime in doing so.

    Do you even care?

    • [–]

      Frank, Brisbane Australia

      Thursday, April 22, 2010 at 10:02 AM

      100% agree. When Gizmodo got the call, they should have said, thanks for the offer, but no thank you, you should return the phone it it’s rightful owner. Period. End of story. This was handled very poorly by this site and I question the blogs integrity.

      Even more alarming is how the major news agencies picked it up from here and added their own fact-less flavor to the story, that unto itself is even more alarming and just proves there is very few facts checked anymore.

    • [–]

      jimmy

      Thursday, April 22, 2010 at 10:44 AM

      Wow, what an incredibly human article. For those bitching about giz and their lack of ethics, don’t forget: they are just humans. And i am human. Gray Powell is human. Apple is human. Tiger Woods is human.

      Are you not human?

      Sure, they could of potentially ruined another human’s life, but they’re still human. So we should just forget that shit and marvel at their wonderfully humanly humaness.

      And speaking of Gray, he too is human. He may of lost his ability to land future jobs but one thing he hasn’t lost is his humaness.

      Let us all hold hands and human together.

      • [–]

        Frank, Brisbane Australia

        Friday, April 23, 2010 at 2:39 PM

        Yes we are all human and yes we all make mistakes. The difference here is knowing we made a mistake and changing something so that we do not make that mistake again is a part of that process, otherwise we really are no longer human.

        What you are saying is all is OK because we are human ladee-da-dee-da, we all make mistakes and what I am eluding at is when we are presented with a choice and we know full well it is probably wrong, yet we make that choice knowing to get the short term gain, that my friend, no matter how human we all are, is unethical.

  • [–]

    Heath

    Thursday, April 22, 2010 at 8:50 AM

    A very apt article. The hype around these devices is created by the mystery. There’s nothing revolutionary about the new iPhone. HTC have developed phones that are far superior in many ways. The only card up Apple’s sleeve is the fact they only make one phone a year, and generally they do it pretty well. HTC however make many phones a year, which are all pretty good, but because they just push them out not as many people will wait for them, or get excited by them. If Apple released a few phones a year there wouldn’t be as much hype or mystery, no one would care. The mediocre and non-revolutionary nature of every new iPhone model generally isn’t recognised, but maybe now people will start to demand more – with the only drawing card to the iPhone being is it’s large selection of Apps. I’m thinking it may be time to make the switch to an Android phone – Apple has delivered a not so special product, AGAIN.

    • [–]

      Frank, Brisbane Australia

      Thursday, April 22, 2010 at 10:10 AM

      It is interesting how many Apple haters there are out there. Almost as if it is racism. Personally I find it interesting that all of these companies who offer dozens of different devices actually none of them really compare to the iPhone yet they keep trying to copy the original.

      HTC and may other companies seem to keep coming up with device after device, but none of them are really making a dent in the market as most certainly with all of them, they will all just end up as landfill junk.

      The iPhone may not be perfect, but there seems to be a helluva lot of them out there. Just ask Blackberry where they were a couple years ago.

      • [–]

        boc

        Thursday, April 22, 2010 at 1:51 PM

        Actually I do think products from other companies are technically superior to Apple’s offering.

        The key difference in their success is that Apple isn’t just interested in pushing out products with huge profit margins.

        Apple is more interested in mindshare. It doesn’t matter to Apple if they sell one hundred thousand iPhones or one million iPhones.

        What’s important to Apple is that when people first think smartphone they think iPhone. When they think what’s an alternative to an iPhone they draw a blank.

  • [–]

    Aaron

    Thursday, April 22, 2010 at 9:54 AM

    If I were Gizmodo I would do the exact same thing. And if this guy lost his job, well so be it. He did lose the phone, it’s not like somebody robbed him. If Apple found out this guy lost his phone but no one had reported anything yet, well I’d imagine that Apple would still end up firing this guy.

  • [–]

    Simon

    Thursday, April 22, 2010 at 10:24 AM

    I am due for a new phone in a couple of months. After years of giving grief to friends over their iPhone purchases, I have finally decided that I will take the plunge (and all of the well-earned ribbing from friends) and purchase an iPhone.
    I have looked at HTC phones and they have some beautiful products! I am a bit of a Nokia fan (current phone is an N95 8GB) and they have some great tech as well. However, in spite of being a “techie” myself, the tech is just not good enough.
    I will buy an iPhone for the following reasons:

    1. It Works – Bleeding edge tech brings blood loss! I am tired of phones that crap out on me. HTC produces beautiful tech but you can’t tell me that there are not going to be teething issues. If I need to it fixed, I would have to go without my phone for days (at the very least). My friends experience with their iPhones is that if it can’t be diagnosed then and there, it is replaced. Yes, you have to reload contacts and everything, but there is no guarantees that when you get your HTC back that it won’t have been wiped either.

    2. Its OS will have ongoing support – This is an issue that I have been reading alot about lately. I was looking at the Nokia N900, but Nokia has already stated that they are dropping the Maemo interface for Meego, which means that no sane enterprise developer is going to spend time & cash developing for a dead platform. There is no guarantees that any one HTC device will upgrade to the next version of Android/WinMobile. However, all iPhones will update to OS4. Yes, some will not be able to take advantage of all functionality but that is due to hardware limitations in older models.

    3. Secure Apps Market – I never thought that I would declare this as a reason but having a market that delivers reliable apps means that I have less to worry about breaking my phone’s OS. Of course, you can always jailbreak your iPhone but that is an individual choice. Having a truly open source environment is great to play with but if you want something to “just work” leave the bug testing to the hardcore IT guys who also know how to fix those bugs.

    The thing that makes the iPhone so revolutionary is that the interface is incredibly intuitive to the average person and IT WORKS (cause it is locked down like you wouldn’t believe). It’s massive adoption has not been so much by IT literate and technology orientated people but by the rest of the public because they can use it. This is something that I have always admitted about the iPhone… it was just the techie in me that hated being dictated to…

    As to Gizmodo’s handling of the iPhone Prototype, well, yes it could have been handled better. However, I have no issue with them breaking the story. There is no moral issue here. The guy lost the phone, it happened to be a prototype, the guy who found it tried to return it to Apple (right idea, but a fail thanks to Apple), and so they sold the item on to Giz. Gizmodo had an opportunity, took it (cost them $5000), and now they have delivered news content that I am sure that you have ALL READ.

    If you don’t like their brand of journalism, then stop reading the articles.

    • [–]

      ij

      Thursday, April 22, 2010 at 4:17 PM

      I didn’t read the article, and it looks like Gizmodo did commit a crime when acquiring the iPhone.

      Let’s hope charges are laid against the editors. Let’s see how they enjoy losing their jobs.

  • [–]

    Lincoln squirrel

    Thursday, April 22, 2010 at 11:32 AM

    The above posts all illustrate the point article so well… You missed the point… The screen is 3mm shorter and the battery is 16% bigger…

  • [–]

    jasimo

    Thursday, April 22, 2010 at 10:31 PM

    a lot of poor apple fan boys here…

  • [–]

    Sam Hamdan

    Friday, April 23, 2010 at 1:43 AM

    the haters of gizmodo need to get the hell off this site! legally gizmodo didnt do anything wrong by law of the state of california.
    apple has threatened tech websites before for breaking the law, as they have massive funds allocated for legal teams. dont you think Apple would have sued gizmodo if they could?
    keep up the good work gizmodo!!!

  • [–]

    Red T-Rex

    Friday, April 23, 2010 at 11:44 AM

    I think the only thing Gizmodo did wrong was to name the guy that lost the phone. I know the argument was that maybe it would save his job but at least his reputation would have been intact and he would have a good chance of getting a job elsewhere without the public humiliation. Now he is always going to be known as “that guy”. The naming and consequential shaming (whether intended or not) can have long term consequences on the individual.

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