To screw Amazon.
The difference between Amazon and Apple is this: Amazon is very much in the ebook business to sell ebooks. They want you attached to their platform. That’s why the Kindle Reader is on both PC and iPhone, as well as the eponymous e-ink device. Ebooks are huge for them. They sell six ebooks for every 10 physical books. Apple, on the other hand, sells content in order to sell hardware. The iTunes Store, the App Store and the brand-new iBooks Store exist so you’ll buy iPods, iPhones and iPads, which is where Apple really makes money. iTunes revenue is just a bonus, though an ever fatter one with the explosion of the App Store.
You can see that the two companies place far different values on the content they sell. A more illustrative example: Amazon has been selling books at a loss – paying $US15 for a hardcover bestseller, only to turn around and sell it for $US10 on the Kindle. Apple would never, ever sell content at a loss. They make a decent bit of change, but apps and music are really just a way to fill up your iPhone.
Do you remember three years ago, when Apple was battling with the record labels for control over (legal) digital music? Apple still owns 69 per cent of the market and sell one out of every four songs, period – in other words, they owned the market, which deeply frightened the labels, who were afraid of losing control. Universal, the biggest label flipped out, and even tried to build the anti-iTunes. That failed, so the music business bit the bullet (or the poison pill) and went DRM-free, not with Apple, but with Amazon. For a spell, became a credible competitor to the iTunes monster, long enough to give the labels negotiating power. When iTunes music downloads went DRM free, many of them – particularly hit singles – suddenly cost $US1.29.
The situation is remarkably similar, except this time, Amazon’s wearing the market-maker pants. Some estimate Amazon’s share of the ebook market to be 90 per cent, but I’ve heard from people in the publishing industry say it’s closer to 80 per cent. But that’s nitpicking. At this moment, Amazon owns ebooks. The book publishers’ fears are the same as the record labels with iTunes: They’re paranoid about losing control over pricing, and their own digital destiny. They’re worried that books are being undervalued, and that once people have the mindset that the price of an ebook is $US9.99, and not a penny more, they’re doomed. They needed an insurgent player: Apple.
Apple has advantages that Amazon didn’t have with music: Scale and technology. iTunes has just moved three billion iPhone apps. Apple’s sold over 250 million iPods. By contrast, Amazon’s sold an estimate 2.5-3 million Kindles since it debuted two years ago. Analysts predict Apple will sell twice as many iPads this year alone.
In terms of technology, e-ink looks old and busted and slow next to the iPad’s bright, colour display. (Even the fact that the written word is much easier to stare at for long periods of time when presented on e-ink won’t save the current Kindle.) An iPad can do more than books: Beautiful digital magazines, interactive textbooks, a dynamic newspaper. Oh, and it’s a computer that does video, apps, music. Amazon’s scrambling now to make a multitouch full colour Kindle after betting on e-ink, but that kind of development takes at least a year. Even if they churn out a full colour reader that is somehow better than the iPad, it likely won’t matter: It would just be a very nice reader to iPad’s everything else, and it would be nine months too late.
The print industry is swirling down the toilet, and apocalypse-era publishers minds’ dance with hallucinations of digital salvation via iTunes for print. It’s the iPod for books. What Amazon was supposed to deliver, but now maybe never will.
With that contrast in mind, all the publishers needed was a little push. All Apple had to whisper was, “Hey, we’ll let you set your own prices for books. You should control your own destiny. We’d love to have you. You know, $US12.99 is a really good price for a beautiful colour version of your amazing books. BTW, why are you letting Amazon undersell you?” It doesn’t matter that publishers make less absolute money through the agency model used by Apple – Amazon might’ve given them $US15 for a book it sold for $US10, but under the agency model, the seller takes 30 per cent off the top. They wanted to feel in control, and that their books are worth something more. Steve gave them that, even as he’s probably got his fingers crossed behind his back.
Amazon knew what it was doing by insisting on $US9.99 as the price for ebooks. A flat, easy-to-understand rate – one that’s notably cheaper than its analogue counterparters – is a paradigm that works, especially when you’re trying to essentially build a whole new market. It plays into the part of our brains that like easy things. That likes the number nine. (No really, nine is a psychologically satisfying number.) Amazon believed in it so strongly, as I said before, they sold books at a loss to keep it up.
Price would’ve been Amazon’s major advantage over Apple too – being able to undercut Apple by setting whatever price they needed to compete would’ve been its ace in the hole against the iPad’s flashy colour screen, and everything else it can do. And now that’s poofed. Apple will be able to sell you ebooks for the exact same price as Amazon. By turning the publishers against Amazon, they’ve effectively dicked the Kindle over. Why? To fill out another bullet point as to why you should buy an iPad. The real question is how long it’ll take publishers to realise that’s all they are to Apple: one little bullet point.