This is Britain completely under the snow, from top to bottom. I was lucky: I got the last seat on flight BA177 on Thursday. It was the last flight that left to New York that day, after a six-hour delay (apparently, there’s only one defrosting machine in Heathrow). The previous day, they cancelled two of my flights. The next day, they cancelled all flights again. As I said, got lucky.
While the weather was bad, British Airways and the people at the airport were worse. In fact, they were the most incompetent, most idiotic people I’ve ever found anywhere in the planet, leaving all their customers unattended around 6pm and giving no information whatsoever, treating everyone like cattle. There was a point in which passengers had to step in and organise the baggage belts, because they were overflowing and jamming. At one other point, there were people fighting over food in the departures area. Sad.
When the guy at JFK’s customs asked me if I had anything to declare, I quoted Dennis Farina in Snatch from the very deep bottom of my heart and soul: “Don’t go to England.” And don’t ever fly British Airways. [NASA]
ij
January 10, 2010 at 9:23 PM
“Don’t go to England” says the person arriving in the police states of America.
Report PermalinkShane Kerr
January 11, 2010 at 10:08 AM
Bring on the Global Warming!
Report PermalinkThiscannotberight
January 11, 2010 at 11:31 AM
Yep, Global Warming is really affecting the world’s temperature!?
Report Permalinkcleverclogs
January 11, 2010 at 1:15 PM
For goodness sakes. Global warming increases the abundance of extreme weather patterns, ie extreme colds AND extreme heat.
Report PermalinkFurther more, it always USED to be freezing cold in winter – just look at all the paintings used in christmas cards with snow on them!
It’s only because England hasn’t had a proper cold winter for so long that everyone has forgotten what it feels like.
David
January 11, 2010 at 1:43 PM
BA is a thousand times better on a bad time than any of the airlines I’ve ever flown in the USA on the best of days!
Report PermalinkRyan
January 11, 2010 at 2:47 PM
A) Hasn’t anyone seen ‘Day After Tomorrow’
Report PermalinkB) ALL AIRLINES ARE THE SAME. They are there for your MONEY….. NOT YOU
Robert Geczi
January 18, 2010 at 11:36 AM
Is it so surprising to hear that the airlines don’t care about you? To me, this article pretty much sums up a lot of people’s griefs, and it’s not just limited to British Airways. Because the airlines deal in large volume of everything, from pilots, to flight attendants, support staff, customers, and so on, it’s handled exactly as that, cattle being herded here and there.
The only reason things are ok on the workers’ side is because of their union, their ability to “team up” against the airline, to ensure as much fairness as they think they deserve. Maybe there needs to be this kind of setup for passengers.
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