The Copyright Police Still Don’t Get It…

Gizmodo AU

Well, it appears that AFACT’s lawsuit against iiNet has persuaded other ISPs to start passing on those infringement notices to people using Bittorrent for piracy. A regular tipster has just forwarded through an infringement notice from TPG, and while we don’t condone piracy here at Giz, the bubble of fantasy that the studios (in this case CBS) are living in is just too large to not want to try and pop.

Here’s the letter from TPG. I’ve taken out some info for privacy reasons:

Dear Customer,

Attached is an email that TPG has received complaining about certain conduct.
The IP Address and timestamps provided by the complainant indicate that the
conduct occurred over your TPG Service.

Infringement IP address: XX.XXX.XX.XX
Infringement timestamp (SYD): 2009-11-25 12:22:56

TPG does not condone the use of TPG Services for activities which are
offensive, illegal or infringe on the legal rights of other persons. Such
activities are expressly stated in your agreement with us as being a basis on
which TPG may suspend or terminate the supply of services to you.

It is alleged in the attached complaint that you, or someone authorised by
you, have engaged in such an activity. If you agree that you did engage in the
activity, please cease it immediately. If you do not believe that you have
engaged in the activity complained about or you believe that the activity is
not illegal, offensive or an infringement of another person’s rights, please
contact the complainant in writing as soon as possible and explain your
position to them.

If the complaint is about spam, it may be that your equipment has been
compromised by a hacker. Please obtain an up to date antivirus system and
ensure that your machines are cleaned as a matter of urgency. If you fail to
do so and the spam persists, TPG may take steps to limit the spam by
suspending your service.

If you have any questions about this email or our Terms and Conditions, please
contact Customer Service on 13 14 23 or customer_service@tpg.com.au.

Thank you.

Kind Regards,

Internet Abuse Team
TPG Internet

And here’s the attached email:

TPG Internet Pty, Ltd.
65 Waterloo Road
North Ryde, NSW 2113 AU

RE: Unauthorized Distribution of the Copyrighted Television Series Entitled
90210

Dear TPG Abuse Department:

We are writing this letter on behalf of the relevant subsidiaries of CBS Corporation.

We have received information that an individual has utilized the below-referenced IP address at the noted date and time to offer downloads of copyrighted television programs through a “peer-to-peer” service, including such title(s) as:

Navy: NCIS
90210

The distribution of unauthorized copies of copyrighted television programs constitutes copyright infringement under the Copyright Act, Title 17 United States Code Section 106(3). This conduct may also violate the laws of other countries, international law, and/or treaty obligations.

Since you own this IP address (XX.XXX.XX.XX), we request that you immediately do the following:

1) Remove or disable access to the individual who has engaged in the conduct described above; and

2) Take appropriate action against the account holder under your Abuse Policy/Terms of Service Agreement.

We also would request that you inform the individual who engaged in this conduct that legitimate copies of CBS content are widely available for viewing online, for example on www.cbs.com and many other sites that participate in the CBS Audience Network.

On behalf of CBS, owner of the exclusive rights in the copyrighted material at issue in this notice, we hereby state that we have a good faith belief that use of the material in the manner complained of is not authorized by CBS, its respective agents, or the law.

Also, we hereby state, under penalty of perjury, that the information in this notification is accurate and that we are authorized to act on behalf of the owner of the exclusive rights being infringed as set forth in this notification.

Please direct any end user queries to the following:

CopyrightQs@mediasentry.com

Please include the Case ID XXXXXXXXXX, also noted above, in the subject line of all future correspondence regarding this matter.

We appreciate your assistance and thank you for your cooperation in this matter. Your prompt response is requested.

Respectfully,

A Kempe
Enforcement Coordinator
MediaSentry

Now, I’m all for CBS’s right to protect their copyrighted material. But heres the thing CBS: if you’re going to tell someone that they can’t download your content illegally, don’t turn around and tell them that there are plenty of legal options when there aren’t. You’ve got region blocking on your website, which means that Australians have no way of accessing your content legally. Your shows aren’t even up on iTunes in Australia, the only real legal channel we have for TV downloads. And while I’ve never had any inclination to watch either of the two shows this infringement notice deals with, I think it’s fairly safe to say that the Australian TV networks probably did a great job of shafting viewers if and when they started showing them.

Now, I know that it’s almost definitely a stock standard form letter that they send out to millions of ISPs worldwide on a daily basis. But that doesn’t mean they’re in the right. If they took half the money they were throwing at lawyers who just spent their day following torrents and sending out form infringement notices and invested it in providing a real legal online option for everyone online, not just the US, then I guarantee global piracy would drop significantly.

Threatening letters isn’t going to solve the problem, just push it further underground.

[Thanks GP]

Discuss

(33 Comments)
  • [–]

    Chris

    Thursday, December 10, 2009 at 11:33 AM

    I received the exact same email from Exetel last week for another one of CBS’s show. So it’s not just TPG that is starting to forward these emails on. They only forwarded me the email they had received, and didn’t actually add anything to it telling me to stop. I did have to laugh about the line on being able to legally watch them online from their website, given I live in Australia..

  • [–]

    James Golfis

    Thursday, December 10, 2009 at 11:41 AM

    Eh, it’s not that amazing. I got one of these emails half a year ago telling me Adobe wanted me to stop downloading stuff. As I did.

  • [–]

    Jason

    Thursday, December 10, 2009 at 11:44 AM

    Australian Tv networks pay for the exclusive rights for these shows. Just like when a movie comes out it is exclusive to cinemas. These are easily are showing in every cinema around around the world and yet they are the among the heaviest torrented files. I believe for the majority of people who torrent it is not about availability its about cost, everybody wants something for nothing and as long as they can they, they will.

    • [–]

      glennc

      Thursday, December 10, 2009 at 2:35 PM

      it is NOT about cost savings. TV is free. it is about TV on demand, watching what i want when i want. the tv stations have proven they don’t give a sh!t about the programming as it never makes any sense. it is like the work experience kid gets to do the tv guide each week. showing repeats among new series, playing things at midnight, ridiculously loud adverts, playing it standard def only. the list goes on, but it is NOT about cost.

      • [–]

        Jason

        Thursday, December 10, 2009 at 6:13 PM

        Sorry but Tv is not free you pay for it buy watching advertising.

      • [–]

        Wayne Moore

        Thursday, December 10, 2009 at 9:36 PM

        So go buy a PVR. Sugar coat downloading TV and movies any way you like, the bottom line is IT IS ILLEGAL.

        • [–]

          Finger Banger

          Monday, November 7, 2011 at 5:29 PM

          You really are a soft cock Wayne!

        • [–]

          UE

          Wednesday, April 4, 2012 at 2:48 AM

          You realise that recording tv shows and using something like tivo is also exactly the same as downloading a show online if you skip the adds (and I am not sure I know of a single person who does not)

  • [–]

    Edward Jackson

    Thursday, December 10, 2009 at 12:19 PM

    TPG has been sending those out occasionally for a while now, nothing new there. I love the bit in the attached letter referring the infringer to CBS’ streaming site, which is of course unavailable outside the US.

    NCIS and 90210… no wonder you’re obscuring the name to protect the guilty. ;)

    • [–]

      Mark

      Monday, December 14, 2009 at 10:58 AM

      Thank God someone mentioned 90210 – seriously, 90210?

  • [–]

    StevoTheDevo

    Thursday, December 10, 2009 at 12:22 PM

    What sort of legal poo are TPG putting themselves into if the alleged did in fact contact CBS resulting in a court case against the alleged?
    They would have indirectly revealed their customer’s identity at a bare minimum.
    and
    If iiNet are correct in saying its illegal for them to match an IP address with a customer?

  • [–]

    Mark

    Thursday, December 10, 2009 at 12:57 PM

    I received an e-mail from TPG a few weeks back saying something similar. SHOWTIME had asked them to D/C me for downloading Dexter S04E06. TPG’s terms of use don’t cover copyright infringement. They don’t care. I sent them an email asking them if they disconnect users for copyright abuse and have yet to receive a reply.

  • [–]

    simon

    Thursday, December 10, 2009 at 1:12 PM

    tpg have been sending these emails for the past 3-4 years as far as i am aware, and although they dont (at this stage) have a legal obligation to send these emails, you cannot condem them for doing so. It is still the users responsibility to not pirate, so dont condem an ISP for trying to save themselves from litigation like poor old iiNet.

    • [–]

      Nick Broughall

      Thursday, December 10, 2009 at 1:59 PM

      I wasn’t condemning the ISP – but the studios who claim that there’s a legal online alternative, when there isn’t. at all.

  • [–]

    Shane

    Thursday, December 10, 2009 at 2:13 PM

    Just use peerblock and make sure you update the list before each session of torrenting.
    I only torrent tv shows(I like to watch movies at the cinema). I don’t like ads.

  • [–]

    Stevie G

    Thursday, December 10, 2009 at 3:08 PM

    Run through an IP blocker/masker. Easy.

  • [–]

    Lincoln Day

    Thursday, December 10, 2009 at 3:12 PM

    I have also received notices from Exetel. One back in 2007 forwarded from Fox and on about a month ago from Viacom.

    Exetel actually disabled our account with a splash page which required us to explain why the infringing material was downloaded and state that it had been removed from our network.

    We run a free, open access point on our connection, so of course it had nothing to do with us :)

  • [–]

    Dousatsu

    Thursday, December 10, 2009 at 3:35 PM

    I got asked by TV Tokyo via TPG to stop downloading anime torrents. I did…started direct downloading (much MUCH faster anyway).

  • [–]

    Jim

    Thursday, December 10, 2009 at 5:24 PM

    You can wait a week and watch an Australian broadcast of an episode of any TV series (eg. The Office) which was aired over a year ago in the US.
    Or you can wait approx 30 – 60mins to download and watch the latest episode of the same show aired last night in the US.

    Go figure.

    Current legal situation is that everyone loses except those scumbag lawyers who are making tons of $$$ at a time when corporations are unwilling to embrace the inevitability.

    I heard the corporations had tried to pressure the ISPs in some countries to disconnect their users after 3 such warnings, but apparently those ISPs turned around and told them where to stick it.

  • [–]

    Nick T

    Thursday, December 10, 2009 at 5:32 PM

    I still don’t get what the fuss is all about. The ISP’s are just covering the backside from a legal standpoint.

    I admit it’s funny the US companies mention legally acquiring from their sites, which you can’t access from outside the US.

    But, if you download illegally, you suffer the consequences. Tough luck if the show isn’t available in Australia, show some patience until TV stations do the deal and it’s available locally.

    It amazes me listening to those who pirate copyrighted material arrogantly justify their behaviour like it’s their right to have anything they want, when they want it, and for free!! If they actually produced anything creative at all, I’m sure they’d think twice about being so callous with other peoples work.

    • [–]

      Jim

      Saturday, December 12, 2009 at 12:27 AM

      Dude, Search the net and your can find that research shows people who illegally download music spend more (some research says 4.5 times more) money on official releases and legit downloads than their law abiding counterparts.

      I myself have bought quite a number of DVDs of titles which I had watched the rips.

      With regards to waiting for Australian TV to show those shows years later… well, you are welcome to wait for those shows yourself and ignore all internet websites, bonus materials, forums and discussions on the latest season – wait a minute… isn’t that what the internet is for ?

      What you said seems to sound very familiar to what those corporate lawyers were saying back in the days of Napster. Today, take a look at how much $$$ online music sales are generating for these companies.

      If I produced anything creative, and I could get a much bigger audience via illegal downloads which in turn could result in a percentage of them buying my product… why not ?

      Like I said, it is inevitable.

  • [–]

    Jubbin Grewal

    Thursday, December 10, 2009 at 6:36 PM

    Let’s face it… American companies have no legal authority in Australia (well not until Australia and American agree to a free-trade-agreement which apparently increases downloading laws from the us to australia).
    I’ve gotten probably 2 letters from TPG forwarding Sony Picture emails. Frankly I don’t see the difference between downloading files and watching them online, i mean as long as you don’t pass them on to other people (though I suppose we’ve all done that at one point or another).
    The thing is These companies aren’t helping by not giving us alternatives to websites like Hulu.. which is restricted in Australia… its dissapointing at the end of the day.

  • [–]

    Sabmac

    Friday, December 11, 2009 at 3:55 AM

    TPG have been passing on infringement notices for years.

  • [–]

    Del Pier

    Friday, December 11, 2009 at 8:39 AM

    Given how much content I download (much of it in HD) the subsequent internet usage charges are quite high. However, the irony is if there was a complete streaming service (large show/film availability) in Australia I’d be happy to pay for that instead.

    Right now Australian’s have free to air which is about as hip as line dancing and a snippet of random online content.

    The fact of the matter is, we want content. Give us a viable platform and more than likely most pay for it.

    Pragmatism ftw!

  • [–]

    Del Pier

    Friday, December 11, 2009 at 8:48 AM

    I probably should have elaborated on ‘complete streaming service’. ie) Instead of paying for x GB’s per month of any data, drop down to a lower usage plan and have a internet plan ‘add on’ which gives me unlimited use of a particular streaming service.

    The internet is the best delivery platform with broadband being widely available and given it’s existing infrastructure, no development costs! :D And surely the revenue derived from a paid steaming subscription service would circumvent or at least alleviate the obsolescence of free to air forced advertising?

    Instead of suing everyone for downloading content, analyze why they’re doing it and build a business model around the demand.. marketing 101?

  • [–]

    Jim

    Saturday, December 12, 2009 at 12:00 AM

    This might be a bit OT here, but it goes to shows how greedy these corporations are.

    Got a similar letter from ISP forwarded a while back saying I illegally downloaded a copy of “An Inconvenient Truth”.

    So… in the spirit of the Great Global Warning Swindle and how Global Warming is just a $$$ making scam.

    If they truly believe in what they produce, I would have though they would want as many people as possible to be aware of this global issue if it affects us all, pirates or not.

    Proof that corporations prioritize profits in selling a $19.90 DVD (which I wouldn’t have bought anyway) over the welfare of all humans on this planet ?

  • [–]

    M

    Tuesday, December 22, 2009 at 7:52 AM

    Do ISPs actually forward these e-mail or do MediaSentry bcc the user’s e-mail addresses?

    The e-mail I received looked like it was from MediaSentry to the abuse department and bcc to my primary and secondary e-mails. Besides, it was sent at 4am and I doubt there’s anyone actually at the ISP forwarding emails at that time of the morning.

  • [–]

    Gary

    Tuesday, January 12, 2010 at 6:55 PM

    Nick,

    One point here: This particular note originated from a mob called MediaSentry.

    Kindly observe that nowhere in their note do they make any statement that they have been authorised by the copyright holders to act on their (copyright holders) behalf.

    As best I can tell, MediaSentry are basically just like ambulance chasers. The information I’ve seen suggests that they do not actually have any real evidence of the alleged illegal behaviour.

    None of which alters your point: that the network programmers are a bunch of total losers, with no concept of how to program their way out of a wet episode of The Flintstones, and of course the black humour which exists in the ignorant and incorrect statements made by these ambulance chasers.

  • [–]

    Asigottech

    Saturday, February 6, 2010 at 7:21 AM

    The emails do seem fairly reasonable, they basically sy if your breaking the law by downloading the programs, stop it, no real threats or demands for money like in the UK, Oh and 90210 ? please…

  • [–]

    Mark

    Sunday, April 25, 2010 at 1:37 AM

    I have just recieved a stop it not letter from TPG….my second…wheather I am or wheather I’m not is beside the point it rattles me when I recieve stuff like this as it’s surposed to I guess…..but how much attention should I pay to it? should I dig a big hole and bury my DVD collection now or hide under the bed or what….?

  • [–]

    Tony

    Tuesday, June 22, 2010 at 2:52 PM

    Seems I got one of these today.

    The letter from TPG was polite and to-the-point, basically saying they got a complaint, and if I want to deal with it I should contact the complainers.

    DtechNet also sent a relatively polite letter, stating I was offering for sale or download a SNes emulator of Donkey Kong Country via Bittorrent. Hrmh.

    They requested that my ISP informs me about this, that they (or that I) remove the game, and that my ISP takes action against me according to their abuse policy.

    The curious thing is, I didn’t download that. I haven’t even thought about that game since it was first released. I WAS on bittorrent that day (I seed during off-peak) but I wasn’t downloading anything.

    So why are they sending me an infringement notice about a decade-and-half game, claiming they have “taken reasonable steps to ensure that the information and statements in this notice are accurate”[sic] when it obviously is not accurate.

    Could it be that DtechNet is just looking for IPs on bittorrent, and then throwing a random infringement notice at the ISP? Without having any real way of checking what they’re doing?
    Or could I have happened to connect to a tracker that was also offering this?
    Or could they just be targeting any random bittorrent user, to try and scare people away from using software they believe is only used for copyright infringement?

    Are they trying to make their statistics look good, so they can claim they’re cutting down on piracy?

    It seems ridiculous casting their net so wide. Just foolish scare tactics – if they were certain that infringement notices were only sent when accurate, and only to the worse infringers, then maybe the ISPs would pay more attention.

    At least these guys know they’re writing to an Australian ISP. And didn’t threaten or ask for anything more than the ISP’s abuse policy to be followed. Even so, getting an incorrect infringement notice doesn’t exactly make me look kindly on their client company.

    Oh, and unlike the letter above, they didn’t even say “Respectfully” or sign their notice at all. They just said “If you have some issues reply to ” – nice. Yes, DtechNet, I have some issues, but I’m not going to bother replying. We both know you’re just fishing.

  • [–]

    Free Trade

    Saturday, January 8, 2011 at 3:07 PM

    Fellas, I got a very similar email from them as well. I was shocked that individuals like us get “busted” for this while a lot of large companies distributing such materials or/and offering the softwares which allow the “sharing” of information still have their offices open. It is just like someone give you a gun and ask you to kill, and if you do it, you are the only one get in trouble.

    I totally agree that CBS and some of those companies are full of BS. If you have region blocks on your website and still tell us you have those freely available, ultimately you allow us to obtain those information elsewhere.

    Last point, why would TPG really bother to resolve the “issue” further if “UNLIMITED” internet plan is provided? Think about it, unlimited internet = allowing people to download as much as they wish. And…most of the sites/software allowing this violate the copyright anyway. This comes back to my first point.

    Nevertheless, violating copyright is a wrong-doing. However, if you let the big fish go and just want to target the individuals, you are not going to win in court. I lived in the USA for many years, bittorrent was not a problem at all. Think about it, out of all the songs that you have in your ipods, how many were obtained legally?

  • [–]

    Flo

    Wednesday, March 28, 2012 at 9:41 PM

    I also heard about programs like BeeThink or Easy Hide IP who can hide your IP but I can’t find them without paying 30$ and I don’t wana give my credit card details on webiste like that =/

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