It must be cold down in Hell at the moment, because Telstra CEO David Thodey has just admitted that their broadband pricing is “out of line”. Even better, they’re planning aggressive price cuts.
The Telco has also promised to spend a little bit more time focusing on improving customer service.
There’s no word on how soon we can expect to see these price cuts, or whether they’ll track over to the wholesale internet side of things, but any price cut’s going to be welcome for Telstra customers…
[SMH]
Matt
October 28, 2009 at 3:43 PM
Telstra charge too much for everything. Fixed line, Internet, Mobile, hosting….EVERYTHING.
Report PermalinkGlenn Taylor
October 28, 2009 at 4:15 PM
As a Bigpond member, thank god they’re doing these price cuts. Hopefully they add a larger “unlimited” plan as well… 25GB just doesn’t cut it. 50GB for the same price would be great.
Report PermalinkAdam K
October 28, 2009 at 4:31 PM
Because paying $100 for a 24Mbit connection with 25Gb of data truly makes me want to switch to Telstra!
Report PermalinkPaul
October 28, 2009 at 4:36 PM
“The Telco has also promised to spend a little bit more time focussing on improving customer service.”
A little bit of nothing is still nothing.
Report PermalinkThey publicly announce that they only upgrade equipment in network stations when competitors move in. Why does anyone stay with them. They are not serving their customers (or their shareholder) but driving off the smart ones and now they they say ‘no harm no fowl, come back to us we will get competitive … really we will’
Trav
October 28, 2009 at 4:46 PM
I’m sure I saw some pigs flying past my window this morning….
Report PermalinkEnno
October 28, 2009 at 4:46 PM
…and in breaking news, the sky is blue and it says here sugar is sweet. Over to our man in the street for public reaction…
Report Permalinkmatt
October 28, 2009 at 4:54 PM
sounds interesting, i’ve always thought they have better quality products, but the expense and poor customer service just broke the deal.
Report Permalinkjay
October 28, 2009 at 4:59 PM
Finally they realized. When ship is sinking people admit mistakes !!!
Report PermalinkBen Ashby
October 28, 2009 at 5:09 PM
It should be Beginning in December…….and for all of those who are interested there is a lot to come :)
Report PermalinkMDolley
October 28, 2009 at 5:14 PM
In other news, the Pope admits he is Catholic
Report PermalinkAdam
October 28, 2009 at 5:35 PM
yes finally talk about excited i hope this comes soon
Report PermalinkAndrew Barras
October 28, 2009 at 5:54 PM
Oh, I’m sorry, I didn’t realise that April started today.. I though we we’re nearing November..?
Report PermalinkAndrew Barras
October 28, 2009 at 5:55 PM
we were*
Report PermalinkStevoTheDevo
October 29, 2009 at 8:11 AM
“we’re” still works..
Report PermalinkStevoTheDevo
October 29, 2009 at 8:11 AM
The real typo is that you missed a T in “thoughT”
Report PermalinkDan
October 28, 2009 at 5:57 PM
Fantastic! So instead of losing a whole arm and a leg every couple of months, Telstra will only take an elbow or knee.
Report PermalinkDan
October 28, 2009 at 5:59 PM
Seriously, if Telstra wants to focus on customer service, it could chose to stop charging for the half-hour mobile calls to its own service centres.
Report Permalinkkalem
October 28, 2009 at 6:16 PM
Well, if this is true, I might switch back from adam to telstra for my adsl connection… No wait, they still count uploads as usage.
Report PermalinkKarl von Muller
October 28, 2009 at 6:21 PM
about time.
Report PermalinkFarmer Daniel
October 28, 2009 at 6:22 PM
About time.
Report PermalinkLooking forward to these price drops!
Frederick Lenz
October 28, 2009 at 7:08 PM
I nearly fell off my chair when I saw it
Report PermalinkKieran Cummings
October 28, 2009 at 7:41 PM
Wow, only took them 9 years to figure that one out.
Report PermalinkMatt Liu
October 28, 2009 at 8:14 PM
thank god
Report Permalinkim paying $99 a month for a 25gb download limit through telstra. Either increase download limit at same price ore DECREASE the damn price
Nick T
October 29, 2009 at 9:04 AM
I guess the real question is WHY are you paying that much?
Internode have their ‘Easy Broadband’ plan with 50GB for $49.95 and a lot of unmetered content too (ABC iView, radio inc Triple J, TiVo etc)
Report PermalinkAdam
October 28, 2009 at 11:07 PM
do they still count uploads as part of your usage? we haven’t been with telstra in years, but that was the main reason we left.
Report PermalinkPaul
October 29, 2009 at 2:09 PM
No Adam, Internode do not charge for upload.
Report PermalinkAndy
October 29, 2009 at 1:57 AM
Oh my god telstra ya think, really ur prices are ” too high”
Report Permalinkur powers of deduction are amazing why oh why r u wasting ur time being a telco when u could be solving the worst crimes go go for the good of the city
gargravarr
October 29, 2009 at 3:49 AM
Forgive me if I wait and see. Telstra has never seen an overprice/underperform combo it didn’t like.
Report PermalinkHeath
October 29, 2009 at 8:27 AM
TPG have 100GB for $49.95, if Telstra can better that this year I will make a large monument made out of solid gold and give it to Telstra to congratulate them.
Report PermalinkFrosty
October 29, 2009 at 8:30 AM
hahahahaha Telstra !! Let me guess your going to drop the price to $95 or give users a whopping 5gb extra data at NO EXTRA CHARGE therefore changing the world forever :)
Report PermalinkI get 100gb (50peak/50off-peak) for $59 through TPG