Virgin Broadband Pulls Wireless Internet Service From Retail
Poor Optus. It seems they can’t go a full week without getting slammed for the shoddy state of their 3G network. The latest blow comes from Dan Warne at APC, who’s reporting that Virgin Broadband (which uses Optus’ 3G network) has had to pull their wireless home internet service from retail shelves due to the sheer volume of complaints they were getting about the quality of the service.
The product is still available to purchase from their website, which enables them to be a lot more thorough when checking coverage areas for potential customers.
Hopefully Optus will sort their network out before Virgin’s broadband solution disappears completely – it’s a good idea for people who don’t really need a lot of bandwidth or speed from their internet.
[APCMag]
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Comments
I dont get this…i have optus and hardly ever have any problems with it at all. Maybe im just lucky?
Bout bloody time. I hardly get 3g reception at my place.
i have an iPhone on Virgin and have found the quality of service terrible.
not only is the 3G network speed slower than dialup, but seems to be patchy as hell in CBD areas that you’d expect Optus to have decent coverage.
one thing i’ve learnt, dont bother trying to use any data based application when in the car on the move – their base stations obviously cant support handing over from one to another.
then there’s the quality of the voice network – i reckon every day at different times i cant make a ph call, or people trying to call me get the message saying that this number doesn’t exist, is not in range, is turned off or just time’s out.
one word – pathetic.
waiting for my 12 months to be up on this contract, payout the penalty and get back to Telstra
surfer79
you might find that its the phone and not the network thats the problem. I use my phone in the city and rural areas no problem and use data on the move with no drama.
Mark: I can tell you now it’s the network not the phone… I experience exactly the same problems, as do 1000’s of other people. Check out the Whirlpool forums if you want proof!
THEY ARE ALL THE SAME PULLING YOUR PANTS DOWN AND BENDING YOU OVER FOR MONEY