By: kryzstoff

kryzstoff — Wed, 19 Nov 2008 12:54:53 +0000

more and more corporations are turning to overseas call centres — anyone who has endured that in a difficult situation will know how painful it can be. Telstra offers a rare example of where both voice recognition and human call centre ‘robots’ can be equally as excruciating as each other — no winners there, to be sure. but generally I prefer to have both as an option — when your online order is screwed up by the network, it’s very reassuring if you don’t have to wait 3 working days to talk to a real person.

By: Harvstylz

Harvstylz — Wed, 19 Nov 2008 03:48:20 +0000

I think when it comes to ordering food from places like dominoes where your usually dealing with a minimum wage teenager who doesn’t give an ass about whether your order is right or not ordering online lets you ensure your order is exactly what you want. The next step is automating the making of the pizza :D

Comments on: Question of the Day: Do You Prefer Interacting With People or Machines?

By: kryzstoff

By: Harvstylz