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Orange Pulls BlackBerry Bold Over Quality Concerns
Posted by Sean Fallon at 7:26 AM on October 10, 2008
According to a leaked memo obtained by Mobile Tech Addicts, UK based mobile phone carrier Orange have pulled the BlackBerry Bold off of their shelves temporarily citing quality issues with the device. What specific issues they are referring to are unknown, but Orange claims they are awaiting solutions from RIM and plan to have the device back on shelves in "a couple of weeks." As you probably already know, the US debut of the Bold has been pushed back repeatedly—perhaps these issues have something to do with the delay over here as well. [Mobile Tech Addicts via Mobility Today]
Comments (AU Comments · US Comments)
Dan Warne
Posted October 10, 2008 11:04 AM
I don't understand what the quality concerns about the Bold are, myself. I've been using a media loan unit since it came out in Australia and it's been pretty reliable. I have noticed a problem with it dropping off the Blackberry network (even though it keeps working for calls) and that requires a restart, but surely that's not a terribly hard thing to fix in software. The functions of the phone itself all work OK in my experience.
OMG! Ponies!
Posted 9:01 AM 10/10/08
Maybe it's the shitty plastic "chrome" trim around the edge.
OMG! Ponies!
vgart
Posted 8:45 AM 10/10/08
That's what happens when company is just imitating something and not innovating.
vgart
seldon452
Posted 8:39 AM 10/10/08
I have been waiting for this phone for a long time.
Still, I would rather wait 2 more months and get a working blackberry bold with working 3g then a totally broken phone right now.
Everyone complains about delays but they are better then a shitty product.
seldon452
sos10
Posted 8:36 AM 10/10/08
@Samifumi: I don't think the market works like that. Wont happen.
sos10
Samifumi
Posted 8:32 AM 10/10/08
Golden opportunity for Palm to recoup market share with its Palm Treo Pro.
Samifumi
Rondogg96
Posted 9:13 AM 10/10/08
I hope no one is surprised. It's not like there's never a gadget that comes out with zero problems.
Rondogg96
Kaiser-Machead's LEGO WALL-E
Posted 9:13 AM 10/10/08
Maybe it's because of the weird pleatherish mock-croc skin that peels off to reveal what may be the matte finish it should've had. Maybe people found that some of them were literally filled with blackberries.
Kaiser-Machead's LEGO WALL-E
Matthew_Maurice
Posted 9:55 AM 10/10/08
@Rondogg96: Yes. Which is exactly why it's informative that this device has been pushed back so many times. If a device is shipped that is still too buggy to be released in today's over-hyped marketplace it has got to be a steaming pile.
Matthew_Maurice
coketown
Posted 9:49 AM 10/10/08
@seldon452: Agreed. Nobody wants another iPhone 3G / MobileMe debacle.
coketown
rattyuk
Posted 10:06 AM 10/10/08
@coketown:
As that seems to be fixed then I don't think it is an issue with the iPhone.
rattyuk
efenili
Posted 10:41 AM 10/10/08
bold is getting old. I only think about Android now
efenili
001
Posted 11:11 AM 10/10/08
@efenili: it rhymes, it's true
001
clyde_turkey
Posted 1:59 PM 10/10/08
At this rate Verizon will have the Storm/Thunder out before AT&T gets the bold out...
clyde_turkey
da-vid
Posted 3:19 PM 10/10/08
In Singapore, it was listed on SingTel's website weeks ago, but it seems they've pulled it. Actually, this is the second time it's been pulled. But I don't know why.
da-vid
dink23
Posted 4:04 PM 10/10/08
@clyde_turkey: Rumor is that Verizon is also having software problems with the Storm.
dink23
TheMugs
Posted 10:36 PM 10/10/08
My Boss is on his second one and the two of them freeze on a javascript error from time to time, like at least 3 times in a week. So I can understand the move by Orange, who must be tired to have Bold sent back to them.
TheMugs
coketown
Posted 11:39 AM 15/10/08
@rattyuk: Let me know when it's actually fixed. Until my manager quits cussing every time his phone fucks up, I won't consider it fixed.
coketown