Qantas Wants Quicker Check-Ins With Your iPhone 3G
Someone at Qantas loves the iPhone. Not long after they announced that they had an iPhone friendly website available, they’re now unveiling plans to let travellers check in without paper, instead using their iPhone’s screen as their documentation.
From the sounds of the announcement, it will be available for a number of mobile devices and PCs – not just iPhones. They’re also planning on allowing online check-ins for international travellers (currently only domestic travellers can check-in online).
The process will involve having a 2D barcode sent to your phone after you check in online, which is aimed at speeding up the check-in process.
Sydney, 11 September 2008Qantas said today it would introduce new online check-in options, including paperless check-in, from early 2009 to make the process faster and easier.
Qantas Executive General Manager, Mr John Borghetti, said the new check-in options included:
- online check-in for international customers, building on the successful domestic online check-in options already available;
- the option for customers to select their seat from the point of booking, for both domestic and international flights;
- the option for customers who have not made their booking online to select their seat via the ‘Manage Your Booking’ service on qantas.com; and
- the ability for customers who select their seat online before departure to be automatically checked-in and have a 2D barcode sent to their mobile phone, portable device or PC.“Domestic customers electing to receive their boarding pass on their mobile phone or portable device can have a paperless experience, from booking, to check-in to boarding. Customers with baggage can proceed directly to the bag drop facilities before heading straight to their flight,” he said.
“For our international customers, passengers who have already checked-in will proceed straight to a dedicated online bag drop counter.”
Mr Borghetti said these technological enhancements formed part of a broader mobile strategy for Qantas, giving customers access to information and services via portable devices.
“As part of this strategy, Qantas is working to ensure all services are available for customers with the iPhone 3G,” he said.
Regardless of which option they use, all passengers and their baggage will continue to pass through all required airport security screening.
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Comments
“As part of this strategy, Qantas is working to ensure all services are available for customers with the iPhone 3G,” he said.
So, an initiative for all devices.
And what does giz make the headline? IPHONE! IPHONE! IPHONE!
it’s getting worse and worse, giz.
This is an excellent idea and I hope that other international carriers follow suit – plus other service industries. The ANZ iPhone applet is also very useful.
Sorry this isn’t relating to the article its relating to the Core 2 Quad ad that infiltrated my retinas. I love Giz and I understand advertising is a price to pay for free content but I think this is one step too far. The whole Giz homepage now reads like an intrusive advert with the flames and multiple banners featuring Intel’s latest cash cow. Please tone this back somewhat because frankly, it detracts from the content of the site.
Megasites that have implemented this ‘out of banner’ advertising effectively are few and far between. Gamespot do an excellent job, where the content is not overshadowed by the ad.
I understand Giz is getting more and more commercial with its popularity surgence but I hope this is the last we see of this kind of blatant and obtrusive commercialisation.
I think Qantas may be overlooking one very important point here.
Their ticketing systems work adequately at the moment but their planes keep falling out of the skies.