@Y2KGTP: It turned out to be about 10 people ordering one TV for each wall or to make one SUPER wall of HDTVs.

Emiat

Everyone knows the basics of a deal. "NEVER CALL!"
This kills it for everyone!

Coolstuff

You would think the cart system would remove the items after so many were sold. This stuff had to be hit by thousands upon thousands of people.

Or am I overestimating the number of Giz readers?

Y2KGTP

wow who would have guessed?

dookas

Well, placed an order using my Amazon CC. I doubt anything will be at my door in the next few weeks.

Y2KGTP

I got 3 TV's and a calculator on my Amazon CC.

Y2KGTP

I tried buying it but someone else beat me to it

Mike

It looks like everything from myOfficeSource is marked as unavailable, not just the HDTV.

M.A.X.

Well...Max is an idiot. We all know this is a mistake. Those of us who placed an order for the "fun" of it is to see if whether the automated shipping would send it out before the humans discover the error.

Calling to check on the order?... what a dip.

RainyDayInterns

come now jesus....#1 rule of FW/SD...never call the store

discounteggroll

You retards who really think you are going to get this item are.. retards! They don't have to sell you anything they don't want too.. its THAT simple :) Carry on fools.

Stacky Botrus

The first rule of DEALZMODO is don't call about DEALZMODO; the second rule of DEALZMODO is don't call about DEALZM...

Boulderlaw

"Reader Max Schweiner called Amazon to check on his order and they told him there was something weird going on"

Thanks Max! Lynch...Lynch...Lynch

Y2KGTP

That's right. I called you an Ass bucket.

mordennight

So why did this retard feel the need to call? Not only did he A: Ruin the possibility for dozens of people that this might have worked, but B: RUINED THE POSSIBILITY FOR DOZENS OF PEOPLE THAT THIS MIGHT HAVE WORKED!

Ass bucket.

mordennight

You're all going to hell over $38.45?

BAWAHAHAHAHAHAHAAH!!!

yoshi

@Stacky Botrus: Wow. What a bitch.

MastaFalse

Nice job Max. Sheesh!

BiZarRroBALlmeR

Interesting Bit of news....

Since the 52" deal was bust already when I saw the page last night I figured I would take a chance at the 46" Aquos through myOfficeSource for 38.45. As of today my order still shows a go, but the interesting thing is if I click on the item I ordered it is no longer sold by myOfficeSource. The item is now being sold by 6ave. Here is a link to the item now: [www.amazon.com]

Seems myOfficeSource has no more TV's available.

-Luke

lukeangel

hehehe "Ass Bucket"

Hand_O_Death

I ain't got one yet.
I think they should at least honor one order/account. This way they will lose a lot of money, but likely will not get the bad feedback they get if they cancel every single order.

Or give everyone starbucks coupons or something.

helldiver

They never would have shipped them. Until your CC is billed they can cancel it, and they would have / will.

On Black Friday last year I ordered a MX Revolution from Amazon because it was something like $30 with an additional $20 MIR, so screaming deal but nothing like a 52" 1080p for $40. I buy it, get the confirmation email, etc. Later in the day I noticed that the price had changed to $50 with a $20 MIR. I figured I got lucky and got early bird special or something... nope, sat in limbo for a few days, then I got an email from Amazon saying that it was a mistake and the order was canceled.

So all of you who placed orders, expect to be getting an "order canceled" type email.

something_unique_and_descriptive

To be honest, I hope they ship them all. It would be a reversal of the classic "bait and switch" tactics that businesses have tried pulling for years.

You know what I'm talking about... the ad for the car you have been wanting for ages that shows $2,000, but in small print it was only stock # 0010103, which they sold to the dealer's brother the night before?

GarouDiams

@tdeyoung: interesting.. keep us updated ^_^

zixyon

@tdeyoung: You, quite possibly, Could be the luckiest man on Gizmodo ;) Now, PIF? :D

FadedSpark

I have good news maybe, after I placed my order for the 52" Sharp last night I called Amazon to double check on the order. Wanted to see if it seemed kosher to them. The customer service rep I spoke with confirmed the order and all information related to it. Stating that "everything was okay, and that it would ship Monday." This morning I checked my account and the amount of $145 (shipping included) had been withdrawn. So now I'm hoping that they've taken my cash they will be forced to send the product. I have complete documentation of the conversation and everything, so lets hope.

tdeyoung

Hehehe... this is why I ordered the 46" one instead of the 52"... well that and the fact that the 52's were out.

Woden501

My 52" isn't on hold. Keeping my fingers crossed

uttles

Well I ordered one of each (20", 26", 32". 46", 52") and a couple other stupidly-priced items. While my order status has changed to "completed" on Amazon, and while I really don't expect to see anything, maybe I'll get lucky with just one of the models??

SRSound

i don't live in America thank god as then I wont kick my self in the nuts

ichi1

1. none of you guys are getting a 2,000 dollar tv for 56 dollars.
2. its always worth it for a few people to try, good luck to them.
3. after this being up for 12 hours, it was smart for someone to call. That phone call might have been the final step to verifying everything and making sure this all goes step by step for the people that have ordered to get their tvs.

cashoverass

I thought I'd be smart and NOT put 100-somethin dollars in limbo for a few weeks.

If people get their tvs I'm gonna kick myself square in the scrotum.

waveman216

i just saw that money has been deducted too for the 52. i ordered mine around 10:15 pm last night when giz first posted. maybe?!

jwalker9

I, too, had my account deducted this morning -- but I bought the 32" and a 46". We'll see on Monday...

Hey, anyone want to buy a 32" LCD? ;-)

diem

by the way... we all in the know this will probably not work. but what if it does? so stfu with ur negative attitudes, you guys who are pissed off are the ones who couldnt borrow daddy's credit card and order for yourself.. or you just missed out.

or whatever. just let us keep on hoping, like the thousands and millions who have religious views and Scientology views. it's all real... in our heads :)

acekrn

for the guy who said the dealer changed for his seller.. mine still remains to be 'myofficesource'

Order Placed: September 6, 2008
Amazon.com order number: ----secret----
Order Total: $97.99

1 of: Panasonic TC-32LX85 32-Inch 720p LCD HDTV [Electronics]
Sold by: myOfficeSource (seller profile)

Item(s) Subtotal: $65.95
Shipping & Handling: $32.04
-----
Total Before Tax: $97.99
Sales tax: $0.00
-----
Total for this Shipment: $97.99

Shipping estimate:September 8, 2008 - September 9, 2008

Delivery estimate:September 11, 2008 - September 16, 2008

everything seems to be confirmed for now.. just gotta wait till tomorrow. :)

acekrn

Oh and add to all this that it is Sunday. They pulled every single order for these stock numbers and reviewed them.

Nothing ships on Sunday. So I see 0% chance of any order getting fulfilled.

alphadog00

Amazons policy states that in the event of pricing error they will contact and refund.

So everyone keep hoping, but its not like this is the first eCommerce site that just launched yesterday.

Oh, and all the people that keep yelling "legally binding contract!", some stores have T's & C's where they state that the contract is not complete until the goods ship.

Everyone do the math... do you really think they are going to spend $1000 per TV (let's assume their cost is that low but it is really $1500 on $2000 TV) on 1000 TVs sold and lose $1M. No chance.

alphadog00

it's possible that the early birds get their TVs. Mine is supposed to ship tomorrow or Tuesday. If nobody checks then it might just go through.

helldiver

It was never gonna happen!

I was aiming to the Amazon's "I'm sorry we fucked up" gift certificate.

caliaa

I decided not to order anything last night, but I can't wait to see what happens tomorrow! The suspense is killin' me! :)

missedmyexit

@SRSound:

Cool. I haven't received a confirmation from MyOfficeSource yet. Only Amazon.

:(

rattmobbins

@rattmobbins: My orders all say "Order Completed" - plus I recieved email confirmation from both "auto-confirm@amazon.com" AND "info@myofficesource.com"... Only time will tell!

SRSound

Damn, I hadn't checked Gizmodo last night around when this came up. Oh well, win some lose some. Best of luck to all those who got an order in!

TheDoomer

Hmmm, my order still looks like it's an actual order, not "on hold" according to the order status page. I guess it's technically in "on hold" status though until it ships, eh?

rattmobbins

427 comments here went I crashed last night...

ChuckBlack

Anyone who actually thought they were going to end up with a TV from all of this needs to have their genes purged from existence.

Seriously, I'll give you three magic beans and a kick in the balls for your car.

thrashanddestroy

@SRSound: Oh absolutely. You and me both. I desperately need a 52" LCD mounted on the wall opposite my toilet. (keeps fingers crossed)

lankysob

@lankysob: Neither do I, but I can still be giddy and hope!

SRSound

@SRSound: My order was completed, I received a confirmation email almost immediately last night and the order is still listed as an "Open Order" on Amazon with a delivery date estimate between Sept. 11-16. Do I expect to ever see either of the 52-inchers I sprung for? At this point, no.

lankysob

@Stacky Botrus: LMAO won't hurt to try. Cuse you can't get it if you don't try.

BTW my order still shows as a ship date of Monday.

JackMatt

@Y2KGTP: Commenters on the original Gizmodo post pointed out that these prices were posted on the slickdeals.net forum first.

@ichi1: You should kick yourself in the nuts simply because you're not fortunate enough to live in America! (I'm kidding. In fact, that's gallows humor.)

Hyman Decent

@ChuckBlack: This is a different thread.

mciarlo

What a stunning testament of the total lack of ethics of so many people here. People are upset at someone who made a phone call that might tip off Amazon or myOfficeSource that could avert the loss of hundreds of thousands of dollars. If they didn't figure it out and ended up shipping everyone's TV at $38, this company would have gone bankrupt, everyone would have lost their jobs, and some of the unemployed might have subsequently defaulted on loans and mortgages; leading to homeless and starving families.

But you're alright with that as long as you get a TV for $38. This was clearly a mistake and some of you are even prepared to take them to court or at least give bad feedback for correcting the error before disaster struck.

WOW!

Phredd

I just checked and my order is still on track to be shipped out either Monday or Tuesday :-D, I won't stop believing!

UndeadOverlord

The hope was always... will they ship before they discover the mistake, not that this deal was "real."

So we are with ACEKRN... beats trying to turn water in to wine or waiting for the second coming :-) Waiting... maybe we'll see it coming on our new 52" TV???

RainyDayInterns

@Phredd: If I was running a company that is so unprofessional as to fuck up the prices on a website that is one of the worlds largest online shopping sites, well I would not deserve to keep running that business.

This isn't high school man, when you fuck up shit happens.

Get used to it.

Radau

@LesterGaze:

"2. Sting operation to find unethical customers."

hahahahha

helldiver

@Radau:

If the tables were turned you'd be screaming how unfair that people are trying to take advantage of you just because there were errors in you listings.

Free Market != Cheat and Steal If You Can

Phredd

Possible explanations:
1. Amazon.com (or merchant) going out of business sale.
2. Sting operation to find unethical customers.
3. PPPowerbook scam.
4. You just bought a photo of the TV, not the TV itself.
5. Mistake.

LesterGaze

first of all, this seems like too big of a mistake to not be intentional.

second, they deserve any negative feedback they get if they didn't monitor their own store.

third, I'm sure most people that bought TVs will not post negative feedback if properly and promptly refunded, and offered something to mollify them. - like a gift card to Amazon.

helldiver

@Phredd: Ethics?

You don't know how markets work do you.

Radau

@RainyDayInterns:
haha hopefully we do see it coming

crazyindy

@Y2KGTP: Maybe an a apology letter and a pinky promise of never doing it again.

Mike918

Okay who's the idiot that let them know about the glitch!?

Fucking moron probably ruined the 0% chance I had of scoring this deal.

rcast1986

I found out about this too late last night, but I'm really excited to see how this pans out.

Kymeira

Though this is probably the best thing to keep us distracted from the "big announcements" on Tuesday.

rcast1986

In the UK we have a Law called the Law of Tort which states that a transaction is final when money has exchanged hands, so if this was a F**k up over here and your card had been charged, the law states you get the product!

This is why there are never any F**k ups over here...

jasonkenny

good thing no one submitted this to digg or else there would be an even smaller chance of getting these tvs

crazyindy

@Radau: Seriously. Get real Phredd, if you list something incorrectly and somebody buys it, you gotta eat the cost. Sure you don't want to lose money on a stupid mistake, but your business tanking would be a far worse result. In this day and age the internet could ruin your business in a hurry if you don't honor pricing mistakes like that.

Case in point; I just scored a great deal through Cragislist. Although not a big business that could be ruined, the guy still honored the mistake. He could have easily deleted the ad and told anyone who called to F off and that he wasn't selling for that price, but the man stuck to his word. He was selling a Bowflex home gym with accessories that totaled $3800 in value. All the equipment is a couple months old and only used a few times. His wife mistakenly posted the ad on Craigslist for $900, and within 3 hours he had a dozen calls; everyone wanting to come out the next day to check it out. Luckily I went out that day and came home with a practically brand new entire home gym setup at 1/4 the retail price.

G-Ram

@G-Ram: Not my experience, unless the pricing was intentionally misleading or the company was very interested in retaining me as a customer.

For evidence, go enter any of the big e-commerce sites (Amazon, Expedia, Buy.com, etc.) into Google along with "pricing mistake," read the messages of complaints, and see what I mean.

Besides the fact that Amazon has specific language in their t&c to address pricing mistakes.

LesterGaze

If this goes through, I'm going to be so pissed. Me and my g/f need a new TV to replace her old CRT and this would of been perfect on our limited income.

Too bad I'm too weary of scams to attempt to buy this. IF it came from Amazon.com, then I'd trust it.

Darkest Daze

You know something really weird? I love coincidences... omens...

[www.amazon.com]

+ Watch video

The band Thievery Corporation has an album and a track called ".38.45 (A Thievery Number)."

So a strange thought... a jaded employee who hates their company changes the price...

GarouDiams

Mine still says it is going to be shipped the 8th and delivered the 11th through 16th... I'm just waiting for them to send me an email saying "Sorry, there has been an error with your order and you have been refunded your money, we apologize."

ttech10

I have the original email that clearly states it is a calculator.

helldiver

Hope it's not some sort of instructional CD for the TI-83.

Vander

hey I just noticed something on my calculator order:
Texas Instruments TI-83 Plus Graphing Calculator [CD]

I don't remember the [CD]part being there before, it certainly does not appear on the email!!! Or maybe it refers to the CD that comes with the calculator?
There was a complaint about this store that their order was switched to a CD.

are we getting our orders switched to CDs? cause I definitely won't be paying 14 dollars for a CD.

(or 150 for that matter)

helldiver

regardless of a scam or not.. i'm not too worried about that.. visa has excellent customer service to replenish satan's work on your card. although one may ask who the devil really is... the business for not completing the transaction.. or Visa..

acekrn

This man has been demoted from man to manbitch. NEVER CALL!

ab3

actually clicking on the item still shows a calculator rather than a CD.
this won't fly.

helldiver

@diem: Yes, if it's real I would love one. Sent you a message about it.

egyptomix

Wait, so this wasn't an Amazon Lightning deal?

funstraw

@GarouDiams: Oh my god.

PC+Mac Coexist

Check out the myofficesource feedback page now: [www.amazon.com]

The negative comment from yesterday is now hidden by five 5 out of 5 positive comments, all posted between late last night and today...

Who gets packages on Saturday Nights and Sundays?

mpacuk

@mpacuk:

a few hundred gizmodo readers > myofficesource's amazon feedback drones.

especially since so many of us live in NYC :)

helldiver

@helldiver:

Yeah, I hope it's not a CD. My kid could use the graphing calc for school.

I could use the 3 TV's I ordered to sell on eBay and pay off my computer I just bought and a CC. We all have our own agenda.

Y2KGTP

@thrashanddestroy: Anyone who actually thinks everyone believes they will get this needs to be "purged from existence". Do we think 100% that we'll get this? NO! But, what if we do? Won't you feel like a dumbass? If it doesn't happen, then so what, but if it does... we just got a $2,000 TV for $140.

ttech10

@helldiver:

Haha, we should organize a march upon their "warehouse" if the tv's don't ship.

mpacuk

i bought 3000 TVs
When I get them ill sell them to all of you for lets say...$50...$1000 shipping

deal? ;)

Spaz6to8

[www.amazon.com]

That's the link for the 52" TV... check out the 2nd customer image...

ttech10

@ttech10: And another. Here's a new photo posted in the 52" gallery:

[www.amazon.com]

Unfortunately I think it's very true...

SRSound

Damnit. I missed out on this because I decided to pull an all-nighter playing Okami. Shit.

rabiddachshund

This title is misleading. Nobody said that the orders were put on hold.

PC+Mac Coexist

@rabiddachshund: No one's getting anything, so you didn't miss out.

lpranal

@Y2KGTP: Your kid could use a better graphing calculator...that crap has been around since the mid 90's...get him a TI84-85 (or variants of the two) unless he's taking calc or stats, which require an 89. They won't let him use 89's in most of middle/high school because they solve equations for you.

xacked

The link to the specific product page still works (46"): [www.amazon.com]

I don't know if it's me, but the last time I looked, the shipping weight was 85lbs, now its 93lbs (the product itself off the sharp site says the TV and stand is a total of 78.3lbs, packaging equals over 14lbs!). But why would amazon still be updating the product after the listing was pulled?

tamade

I can get you guys the tv at that price too! Just send me your bank account information and wait for a confirmation email (2 weeks). Just kidding. I had to write that as I could feel the banhammer's cold, dark, beautiful eyes turn upon me.

joebobfunguy

as of right now the myofficesource site on amazon lists nothing but packs of blank dvd-r's. I too bought the 46', and after reading this post decided there would be no harm in calling to check up on things (let's face it the cat was out of the bag). the guy from anmazon stated that my order had been processed for shipping, and that I should recieve a tracking number in 6-8 hours, he even sent me an email confirming this. do I think I will get my tv....I want to believe.

Crashdown514

I did it just for fun, the suspense of not knowing if it shows up or not is like Gambling with your friends over a Football game, it's only $100 and I'm in College and can part with the money, working my crappy min. wage job. though if it doesn't show up I just call and demand my money back no biggie.

Assassin_Kensei

@diem: Crap! Too slow!

thegreyjedi

My bet is if they do honer the price that My Office Space will be the new Best Buy with the popularity they would receive, I would order more from them if it's true.

Assassin_Kensei

@Assassin_Kensei:

My bed is that if they did honor the price that their stock price would fall and/or that they would be close to being bankrupt.

ttech10

@ttech10: my bet is that they do not trade publicly, having zero stock; IF they did, their investors would be: a) shitting bricks (and/or) b) looking for the nearest skyscrapers

tamade

Well as of now, still, my order is still set to ship out later today (Monday) or tomorrow... though I doubt it will.

Should be interesting seeing what the next Amazon/52"/MyOfficeSource post on Gizmodo is about.

ttech10

I just read through all of Amazon's A-Z coverage and it looks like they are required to send the T.V.s

though If I were them I would send the TVs order new ones on credit and then file Bankruptcy, then sell the TVs marked down just enough to recover the price of the original stock. Not sure if that is Legal though.

Assassin_Kensei

said it before (nobody listened), so i'll say it again: read the terms and conditions. yeah, you just dumbly thought that you score a tie-breaking point? (didn't read it). advantage customer? (didn't read it). pricing mistake? (didn't read it). some sort of lawsuit against Amazon.com? (didn't read it). because your credit card was charged you think that constitutes a contract? (didn't read it).

& ur speling is atrochius.

LesterGaze

Havn't you people learnt?
When something is too good to be true, it probably is...

Somadis

since it's a third party.. amazon does not have any claims in this lol. they're merely a translator just directing the two parties. all policies are governed by the third party dealer.

where are you reading your policies from? lol

acekrn

mine still says it's good to go. Hopefully for some of us it goes through, like for me.

SSgtTEX

WHAT TEH BAWL F*CK?! MY ORDER IS GONE AND AMAZON HAS NO RECORD OF IT. WTF. F*CK AMAZON.COM I HATE THEM, WHERE IS MY FALLOUT 3 :(

haha, but seriously

My order has disappeared without a trace and there is absolutely no record of such transactions. I'm going to check my banking account to see if there my money was debited back into my account! I'll keep you guys informed.

acekrn

i think we OFFICIALLY put them out of business

look at their website.. EVERYTHING is out of stock.. and the CONTACT US link is empty LOL

[myofficesource.net]

I do feel quite badly about what i've done now.. we've ceased an operation day for them :/
Like i mentioned before.. this can all be remedied if they can send me a FALLOUT 3 for the PC (collectors edition with pipboy) right now. they're the same price = $100 dollars :)

acekrn

@acekrn: Please read the following -

When is a buyer covered under the Amazon.com A-to-z Guarantee?

1. The buyer purchased physical goods from a seller or merchant selling on the Amazon.com website (including the Amazon.com Marketplace), or used Amazon Payments to purchase physical goods from a third party website. NOTE: The following items are not covered by the Amazon A-to-z Guarantee: payments for services, digital merchandise, cash equivalent instruments (including retail gift cards), and prohibited items (including items violating the Amazon Payments Acceptable Use Policy);
2. The buyer made payment to the seller through the Amazon.com website or a third party website using Amazon Payments, but the seller failed to deliver the item; and
3. The buyer received the item, but the item was materially different than as depicted in the seller's description.

PCLoadLetter

yeah, to everyone who is being negative about this, there is nothing bad that can come out of this. you're just jealous because you didn't have the guts or the money to do it. only two things can happen:

1. amazon cancels the orders and returns your money
2. error happens and fixed, people get tvs, someone at amazon gets fired.

muahaha lets just keep our fingers crossed :)
i bought three 46inch aquos

offstageboy

Boom:

Greetings from Amazon.com,

We're sorry, but the following order from myOfficeSource has been
canceled.

We apologize for any inconvenience.

Y2KGTP

um... consumerist... i want my tv.

cotr

well it was worth a shot. cant be faulted for trying. i wonder if we will hear anything else from amazon or myofficespace?

jwalker9

LMAO

Prey521

My order was just canceled by Amazon.

Greetings from Amazon.com,

We're sorry, but the following order from myOfficeSource has been
canceled.

We apologize for any inconvenience.

==================================================
ORDER DETAILS
==================================================

1 of Sharp Aquos LC26D43U 26" LCD HDTV
([www.amazon.com])

1 of Sharp Aquos LC20D42U 20-Inch LCD HDTV
([www.amazon.com])

1 of Sharp Aquos LC46D43U 46-Inch 720p LCD HDTV
([www.amazon.com])

Your credit card was not charged for the order. To view your transaction
status online, please visit:

[www.amazon.com]

Thank you for shopping at Amazon.com.

MysticGringo

gone

rolfo87

mines gone too

jwalker9

i doubt myofficesource will be selling on amazon anymore (unless it was an error by amazon), which will lead to myofficesource failing as a company. Their site was crappy and shady so im sure they relied on amazon for most of their transactions.

jwalker9

OK, I understand canceling my order. I will be diligent about making sure that my credit card was not charged by Amazon.

To remove the order *completely* with no way to provide feedback? This is just going to be swept under the giant corporate rug.

GarouDiams

I like how my orders in Amazon don't exist anymore as well for this.

Y2KGTP

Aww...My order was canceled this morning! Oh, well it was worth a try? I'm guessing they canceled all orders placed on the weekend?

RooNi3

Just received the following: From: orders@myofficesource.com Thank you for purchasing the "Sharp Aquos LC52D64U 52-Inch 1080p LCD HDTV" from the Amazon Marketplace. We regret to inform you that our computer system has suffered a major malfunction. Some of the products that we sell and offer matched the wrong items on Amazon.com. Unfortunately we do not carry the "Sharp Aquos LC52D64U 52-Inch 1080p LCD HDTV" and do not have it to ship out. We always strive to provide our customers with the best service possible. We have temporarily closed our store to correct this issue and would like to assure you that your credit card has not been charged for this purchase and the order has been cancelled. We appreciate your understanding of this issue, and only hope that this experience has not hindered your view of Amazon.com and shopping online. We apologize for any inconvenience this may have caused you. Have a pleasant day. Sincerely, Order Processing Center

EldonTexodus

I'm just curious if Amazon will make a statement of any kind.

I will take a 100$ gift card for my anguish.

Y2KGTP

@Assassin_Kensei:

NEVER happen!

Some_F-in-ShiT_Ass

I said it the other day, get ready for refunds, and possibly a gift card or percentage off the REAL price for your inconvenience!!!

I'm SOOOOOO glad I didn't hit the submit button, got all the way there too, and said, no way this is going to ever work. Bummed for all who did order it, would've been a sweet deal!!! And yes, don't ever CALL....DUH, MORON!

I call AssBucket Too ;-)

If it sounds too good to be true......;-)

Some_F-in-ShiT_Ass

Just got an email from myofficesource stating they had a "computer system malfunction"

email as follows:

Thank you for purchasing the "Sharp Aquos LC52D64U 52-Inch 1080p LCD HDTV" from the Amazon Marketplace. We regret to inform you that our computer system has suffered a major malfunction. Some of the products that we sell and offer matched the wrong items on Amazon.com. Unfortunately we do not carry the "Sharp Aquos LC52D64U 52-Inch 1080p LCD HDTV" and do not have it to ship out. We always strive to provide our customers with the best service possible. We have temporarily closed our store to correct this issue and would like to assure you that your credit card has not been charged for this purchase and the order has been cancelled. We appreciate your understanding of this issue, and only hope that this experience has not hindered your view of Amazon.com and shopping online. We apologize for any inconvenience this may have caused you. Have a pleasant day.

Sincerely,

Order Processing Center

cwoodhams

@LesterGaze: Well I agree with you there. Not honoring a pricing mistake is going to garner complaints, bigger corporations won't be very affected, but a small privately owned business could easily be ruined. We've all heard about "word of mouth" and "if you do a good job, a customer may recommend you a few friends. But if you do a bad job, they'll tell everyone they know not to give you any business." This is easily extrapolated with the internet these days, and a small business could suffer greatly due to one small screw-up.

G-Ram

I ordered the 46" Sharp and the 32" Panasonic, and I just received the same cancellation email from Amazon. I spoke with an Amazon customer service rep and asked them under what policy the order was cancelled. Initially, the rep directed me to Amazon's Pricing policy (Help > Payment, Pricing & Promotions > Pricing), but that policy clearly doesn't apply here ("Please note that this policy applies only to products sold and shipped by Amazon.com. Your purchases from third-party sellers using Amazon.com Payments are charged at the time you place your order, and third-party sellers may follow different policies in the event of a mispriced item."). When I pointed this out to him, and asked about Amazon's A-to-z Guarantee Protection (Help > Privacy, Security & Accessibility > A-to-z Guarantee Protection), which might, in theory, guarantee this transaction, he countered that Amazon (and/or MyOfficeSource) had not charged me for the sale. And he might be right: "When is a buyer covered under the Amazon.com A-to-z Guarantee? ... [When] [t]he buyer made payment to the seller through the Amazon.com website ... but the seller failed to deliver the item." Currently, the charge on my credit card is only "Pending." I'm assuming that means that the merchant checked whether I had enough credit for the purchase, but hasn't actually charged it yet. I'll be watching closely to see if the Pending charge becomes official, even if only for a minute or two before Amazon refunds it. If your credit card really, truly was charged (not just "Pending"), then I think you have a good argument that Amazon has to cover you under their A-to-Z policy.

JoannaCepheus

i think the ftc would make them honor the advert price, according to something i found on ftc.gov. anybody know legalities here?
i ordered 6 but haven't seen the charge go through on my card yet (fingers crossed).
thanks giz for the heads up.

Not Sent from my iPhone

clumsy_bludgeoning

@Phredd: If Nature was as tolerant as you our species would have never appeared as having brains would have never given us any advantage. And markets works just like nature - some times a disaster promotes new growth (such as a software engineer developing a posting system that checks for items that are 98% off)

I placed an order, I'm curious to see what happens next.

The way I see it selling 10-20 TVs at $1000 loss per item in order to generate internet buzz is MUCH cheaper than trying to get the same amount of buzz via conventional advertising. As such the 'mistaken' prices can very well be advertising trick, which would make us eligible to get the goods or possibly make legal claims to it.

Raidah

i bought 6. plus i found something on the ftc's site that makes me think the have to honor the price listed. anybody know more about the laws on this one?

clumsy_bludgeoning

from the ftc.gove site:
"While satisfied customers generally mean repeat business, price errors that stem from haphazard or inefficient pricing practices can cost stores money. For one thing, the dollar amount of undercharges often exceeds the dollar amount of the overcharges. For another, it is against the law to charge more than the advertised shelf price. Stores that do may be subject to civil and criminal fines."

clumsy_bludgeoning

From the FTC.gov site:
"While satisfied customers generally mean repeat business, price errors that stem from haphazard or inefficient pricing practices can cost stores money. For one thing, the dollar amount of undercharges often exceeds the dollar amount of the overcharges. For another, it is against the law to charge more than the advertised shelf price. Stores that do may be subject to civil and criminal fines."

I didn't see the charges on my card this morning, but maybe they have to complete the sale regardless of a pricing error. Whadda yous guys think.

clumsy_bludgeoning

I once was in the market for an LCD monitor. I found this website that was selling one for 23 bucks (20")and I immediately proceeded with purchase.

Next thing I know, I received an email the following day apologizing for the typo, and that my order was cancelled, but they invited me to re-purchase the thing at regular price... boooh :-I

rdelfin