so we have a confirmed update for sept.

jhechols

Uh...if that e-mail was sent to sjobs@apple.com then it wasn't actually Steve Jobs replying. Thats a dummy account that directs to their Corporate Escalation team. People that work there have been known to make miracles happen when there is a serious issue happening. I remember reading a story about a guy whose MacBook Pro repeatedly failed and after e-mailing sjobs@apple.com he had a return box and a loaner laptop on his doorstep literally two days later.

Still, good news on them fixing issues. Apple is spread extremely thin right now, and its starting to show in their products.

jayhawk11

Mine did that after 2.0.1, and I had to get a new iTunes account to remedy it. I even got NetShare working again today!

AHemp

Well at least they're aware of the problem and are not claiming it's the customers fault, like the Mojave experiment lol

snitch29

@Xanaxian: Yes, I had the same problem when I first got my iPod. All I had to do was update the firmware on my Linksys router.

cartman005

My pants app opens just fine.

General Halfshaftery

@jozen: callin bullshit.that it is a service pack. how many small updates and fixes and drivers have been released?

I don´t care other than, it is dumb to say that there´s been 1 update to Vista since it was released. If so, they needed to come out with updates a lot sooner and in smaller fixes and Apple is fixing problems in a quick and efficient manner. I rather have an update daily and have it work better everyday.

CYST!

I haven't gone to 2.0.2 yet, but I really want a fix for the slow-typing thing. Pisses me off.

SMSDHubbard

@Xanaxian: I just laughed out loud.

saycarramrod

i suppose it'd be too much to ask for a detailed bug fix list as well?

Paradise

I'm glad to hear about this...after upgrading to 2.0.2 all of my apps were doing this. I just removed them all and I'll be taking the next little bit to re-install them.

Please. fix. soon.

jakebathman

Anybody know anything about the iPod Touch 2.0 problem that renders it unable to connect to Wifi through certain routers? I made the mistake of 'upgrading' my Touch a couple of days ago, and am now suddenly unable to connect at home, even though it works fine at public hotspots. On the plus side, I can now use it to roll virtual dice.

Xanaxian

and vista was launched 11 months earlier

jozen

@AJ_Syrinx: are u kidding leopard has had 5 releases since its november 2007 launch and vista has had 1

and there are no amount of bug fixes that can solve vista problems as apposed to the iphone which has a great OS that just needs to be refined

jozen

@AJ_Syrinx: Good sir, I tip my hat to you! Well played indeed.

hhaller

Dear Steve,

Welcome to the game. We have years of experience pushing out continuous patches. Give me a call at your convenience and I'll give you a few pointers.

All the best,

Bill

AJ_Syrinx

Come on Apple. Get it right.

Honestly, once I find a version of your software that works, I'm becoming very reluctant to "upgrade" to a version that may break things. Unless you start cleaning up your act and stop beta testing on your customers, I'm fairly certain my next laptop and music players won't be Apple again.

phoomp

@rrogahn:

The problem with the way Microsoft releases Service Packs is that it takes too damn long between one release and another. This makes it a pain in the ass to install from scratch because updates take forever to download and install.

Apple takes the approach of having much smaller and more frequent point updates because then you can easily and quickly start from a baseline install and diagnose problems from there. Plus, it's far less likely for updates to interfere with each other, a problem can creep up in Windows.

dagamer34

Jailbreak = Editing Permissions

Wargames91

@AJ_Syrinx: I can count on one finger the number of patches my windows mobile phone EVER received. And that one wasn't automatic, and I had to install a hacked firmware that was only slightly more stable.

CE Is embarassment after embarrasment stacked on top of one another, in an uside-down unstable, teetering pyramid chinked with donkey shit.

hmm I hope I don't come across too bitter...lol

lpranal

@jozen: thats not true. SP1 actually includes about 50+ updates. I know i get updates at least once a week.

I recently restored my lappy to factory conditions. I had to install at least 70 updates (not including SP1)

And to be honest, I think Apple does the same thing too. (I'm not 100% sure as I havent owned a Mac)

MadColombian

@jozen: You do know how MS releases fixes right? Individual fixes are released all the time, service packs are an aggregate of those fixes that have been tested for a couple of months. Enjoy those knee jerk iPhone releases.

rrogahn

I wonder how any of this will affect the fact that Safari on my touch crashed randomly and frequently.

homerjay

And the App Store is filling up with random crap more very day.

Software and Pop songs are not the same: Quality Software lives, is supported, needs new releases, takes a long time and a strong team to build.

Apple it's time to get it right. It's not how many apps there are, it's how good the best are. Else you will see a huge migration to Nokia who is courting the quality developers.

altus

I miss my 1.1.4

Boots_Mcoy

Welcome to the real world, Apple!

Did anyone at Apple think to test the iPhone and MobileMe before release?

If this is any indication of what will happen to Apple when Jobs isn't around, they are in big trouble.

yoshi

@sccleric: Aurora Feint is one of the buggiest games available to start with. It is really annoying, I don't even play the game anymore because of it.

Benjaminx

I'd be a happy cleric if they'd just fix voicemail so it doesn't crash the phone unless its on speaker. Though Aurora Feint does keep crashing and its annoying as hell.

sccleric

@homerjay: My safari crashes maybe 50% of the time I encounter the dreaded "you need flash" message. Maybe they think I won't notice that I'm missing part of the internet if it sends me back to the home screen real quick like.

twistfunk

@dagamer34: I understand your point about the large installs and long install times, however your comment on updates interfering with each other doesn't make sense. Every fix you make to a code base has the potential of causing problems, doesn't matter if you group them (fixes) together or release them one at a time. The fact that you add a dot to the build number doesn't scare the bugs away.

Updates are tricky, MS used to release them more frequently but we complained that we couldn't keep up, now SP's are released farther apart. Irregardless of the pace of software updates, I'd like to see more testing. By the results I'm not convienced that Apple is doing enough. Which is why I make the statment that they are reactive or "knee jerk" releases and are under the quality bar.

Step up Apple, you used to be all about the quality.

rrogahn

i haven't had any problems with apps crashing. unlocked 2.0.1.

although i do have issues with app updates. although that may be because of the jailbreak

MrBlahBlah

@jozen: Sorry if this has already been said, but when it comes to patching on a regular basis, Microsoft wins. When XP came out, MS would push out a patch to address a bug on a weekly basis. Due to IT requests, the patches were slowed to once a month.

Patch Tuesday was a Microsoft invention. It shows responsibility for the product, dedication to improvement, and respect for the customer.

OMG! Ponies!

So when is 2.0.3 coming out to break even more on my phone?

Dudemeister on the Run

I am glad that I returned my Iphone. Now I am going to wait to see what the Blackberry Thunder can offer.

paul96734

@AJ_Syrinx: Actually they could learn from MS. They could learn to just update the parts that need updating instead of releasing huge patches which are just the full OS for the iPod.

wvv

Dear Steve (and Apple Fanboys),

Wasn't the whole point of the Appstore to invoke control? Price Control? Availability Control? QUALITY CONTROL?!

Luv,

AguythatthinksApplespewscrapmostofthetimeandcallsitmarketingandwhokeepsforgettingtopressthespacebar.

draiko

I am so enjoying this moment! Apple fanbois are so deperate, and haplessly fail, to defend their precious iProducts.

Look around iTards, it's all over the net, Apple's products are breaking. Even Michael Arrington admitted that!

[www.techcrunch.com]

jhoeforth

And really... Apple is spread thin and are now in a big, big, big game. Bigger than their desktop market, even if only in the public's eye.

IF they're going to trip and really stumble it'll be soon, but I doubt that. Steve Jobs is like, totally my faves.

jbang

@MadColombian: Rational comment. No fanboyitis. Win.

jbang

I'm restoring my iPhone 3g for the 'nth' time as I type. I can no longer recall how many times I have to restore my Iphone whenever an app crashes and force my phone to show the dreaded 'frozen apple logo'. At least now after Steve Job's admission that there really is a problem, Apple tech support no longer have to pretend to know what they are doing - they can just say right away that the phone is f@@kd! Hmp!

rjbuddyboi

After the update yesterday .. back to the lagging Back up
and Slow Text Mssg.. 2.0.3 FTW?

DJJS

@AJ_Syrinx: He can't call. He's bound by that pesky NDA that doesn't allow any progress whatsoever.

Gilbert

@Boots_Mcoy:

Seriously! 1.1.4 was completely stable.

I think they should refund all App Store purchases, because none of them work at the moment for me. They worked for a week or two, and now they all crash right away.

So, I paid for worthless, usless icons!

Class-action suit, or Refund. Your choice, Apple!!

darex

@dagamer34: Apple copied that from Microsoft. What you've just described is the automatic update system in XP circa 2002. It was done with such regularity that you could set your watch to it.

Apple fanatics used to grief Microsoft for the practice - implying that the fact that Microsoft had the audacity to fix another 3 or 4 bugs a week meant that XP was a terrible OS. The update schedule implied that Microsoft wasn't just going to ship a product and then do nothing to fix inevitable problems.

I hate to single you out but your comment is illustrative of the short selective memory of Apple supporters and the double standard that they inexplicably apply to Microsoft - a company that really isn't in competition with Apple.

OMG! Ponies!

When you start selling more stuff for more people, the problens start to show up.

I aways knew that OSX had its own bogs and problems, and with more people using, more it will be exploited.

SewerShark

My take: I think everyone who owns a Mac has had a PC at one point in their life...I know my PC's have crashed 3 times resulting in total data loss...my MacBook Pro hasnt had a crash yet...but my iPhone has just been a trainwreck (no way to really defend the whole sordid mess)...

MacRule36

I just want to add that Microsoft fixes problems with Vista, lots of updates. The problem is that what you perceive to be a bug or a problem Microsoft sees as a feature.
Examples:
Internet explorer is too memory intensive, Feature
Office 2007 takes too long to open, Feature
There are annoying messages when i try to do anything, Feature

So you see in the end you are just confusing the 'Features' in Windows Vista with problems. If Microsoft though these were problems they would fix them.

rurena

Well my fellow MAC friends, how does it feel to be in the glitchy zone =D.

PsychoticLad

Am I the only one that has a iPhone 3G and iPod Touch that works fine?

Mayor McRib

No, just the only one who's admitting they have two of the same thing.

General Halfshaftery

I love my iPhone and have not had even 1% of the problems some users have had but I have had my share of quirks. Fact is Apple still had things to fix and it will take time. Software is complex and the more features they have, the more can go wrong. Patches and fixes are now a way of life regardless of the manufacture or OS platform. With technology today, the more shit you "install" (ie. games, apps, screen savers, jailbreak, etc) the more likely you are to have problems. I'm willing to bet that indivuals with the most problems have gone nuts at the app store or "broken" the phone. I'm not saying this is the case for all but I have downloaded a few games and apps and when I tire of them, I delete them. Besides dropped calls (which has gotten better as of late) and a random loss of text sounds, my phone has performed rather well. PDA phones are PCs and they will have to be rebooted and reset from time to time. If you don't want to deal with it, then take it back and get a flip phone.

MorganRW

I found an "easy" fix for the laggy keyboard issues that I, and presumably many others, have been having. First, type any random letter (punctuation doesn't seem to work). Then scroll the cursor back to being in front of that character. Now, just type away as quick as can be and you should be good to go. And of course, delete the extra letter once you are done. When using this, you won't be able to use the Autocorrect feature, which might actually be part of the reason that the typing is lagging.

Let me know if this works for anyone else.

Scorpial

@jozen:
HAHAHAHA!!!!! That's a joke right? Is that why my iPhone 3G crashes at LEAST once per week forcing me to boot by holding the power and home buttons then releasing the power button while continuing to hold the home button so iTunes sees the phone as a new device and forces me to do a factory reset then a restore from backup OF WHICH every time I restore from back only CERTAIN apps contain their app data and all other apps have ZERO app data?

I'll take the stability of Vista over the crap that is OSX (iPhone) any day. CarbonLib error anyone? Oops, RELOAD!!!!

They better fixed these MAJOR issues quick or my iPhone is going on eBay. A phone (regardless of the thrills) is supposed to WORK.....ALL THE TIME.

JEmlay

@JEmlay: What is it you've done to the phone to cause this issue?

If this were a regular occurrence, the public outcry would be tremendous and Apple's stock would have taken a huge hit.

@jozen: You realize those 5 releases fix issues across multiple product platforms, and that Vista's SP releases are wrap-ups of hundreds of smaller patches.

I know that the next Leopard patch fixes over 100 bugs so far. In one patch. I don't think anyone has claimed that OS X requires fewer patches. However, many of those patches are driver updates for their proprietary hardware. How many times have you updated your video drivers? Sound drivers? Network drivers? Chipset drivers? Are you including all of the incremental patches for all of your hardware in your count of things fixed? And, every patch for oh, WMP, Office, etc?

Give me a break. Most people don't hate vista because it's crashy. Most people hate it because it's slow, cumbersome, and painful to use. I haven't had this steep of a learning curve to manage an OS ever and my first computer was a VIC 20! I've used Windows since pre 3.1 days. I support multiple OSs, including servers, and Vista is by far the most painful to manage.

Xavoc

@Xavoc:
I'm on my second phone and they both perform the same way.

I'm using variousl apps from the app store. First phone installed via phone. Second phone installed via iTunes.

I'm using EAS.

I store NO music.

That's it.

JEmlay

DAMN IT!!!!!!!

It just crashed AGAIN!!!! All I did was go into the app store and BAM!!!! Frozen. Turn it off, turn it on and nothing but the STUPID ASS white apple logo.

What pisses me off even more is I SPECIFICALLY made a backup LAST NIGHT. Yet the only backups shown in iTunes is one with NO DATE, just my iPhones name from July. Two other updates the newest being from 8/14.....

FUCK!!!! What the hell is this GARBAGE!?!?!?!?!

The iPhone is such a BROKEN POS!!!

For those that missed it, this is my SECOND phone. They both did the same thing! I have all the same apps as those with NO problems.

JEmlay

At least it will eventually get fixed. I just spent 2 days trying to figure out why I could connect to the router over wifi but not the internet on a windows mobile device. Turns out I had to change the power mode to "CAM" (???) from "Fast Power Save" which was buried the individual wifi profile. Y'know, because that totally makes sense. It's only Windows Mobile version 5, I'm sure they'll have a fix any day now.

crycry