Networks
Verizon FiOS: How They're Futurising TV Faster Than AT&T and Big Cable
Posted by Matt Buchanan at 7:30 AM on July 30, 2008
Verizon's New Jersey headquarters is a complicated place. Part bunker, part weirdly Buddhist sanctuary, it housed the original AT&T before the government cut it up into little pieces, half of which became Verizon, and half of which have congealed back together, T-1000 style, into Verizon's biggest competitor. I'm told when Verizon moved in, the exorcism cost millions. That's partly the reason they brought me out: To exorcise the notion that AT&T is winning the race to change the way you watch television. Verizon showed me a new version of FiOS TV that will start rolling out to customers any day now, and hitting everyone by end of the year, with a feature set rivals that AT&T's U-Verse, including interactive content, PC connectivity, RSS feeds, even the ability to see what your neighbours are watching in realtime.
FiOS, as you might know, is Verizon's fibre optic television service (which is now officially invading all of NYC). It's not full-fledged IPTV yet (since it's not delivered entirely as data packets, as I learned a few weeks ago), but Verizon is implementing a lot of the same feature set that IPTV makes available.
Version 1.5 was mostly about meeting regulatory specifications, so they're just now popping in the big features. The onscreen interactivity feature set is a lot like what cable and IPTV are doing--a pop-up will offer bonus or expanded content like clips or info--and it'll debut with a bunch of NBC Olympics interactive content, which will be the Verizon framework's first major test. Essentially any network can dump content into Verizon's framework, and voila, interactive content ahoy.
FiOS TV 1.6 also adds in RSS feeds from content partners, providing live info like traffic, weather and horoscopes (apparently their test groups really wanted them). Unfortunately, right now, you can't add in your own feeds (like Giz) but the framework is there to do it in the future. Currently, weather and traffic are the ones you'll actually check out. One weird quirk is that you have to pause whatever you're watching before you start reading feeds--you can't pause TV while you're reading.
Starting with 1.6, you'll be able to stream two HD streams to multiple rooms in the house, even with the current boxes--Verizon's goal is to have feature parity across all hardware. But one of the more awesome, though subtle, features is the ability to pause a channel, swap to another one, pause it, then go back--so you could juggle two football games or Heroes and football, whatever. They've also added in filters, so you can have the menu show you just your HD channels, just family channels or just movies, to cut down on the amount of crap you have to scroll through. A fully personalised setup like AT&T showed off is probably a version or two away, though. Scheduling recording by web and phone is in the works too, though it'll start out as a premium feature set and trickle down.
What Verizon is doing that's somewhat unique is a hidden form of social networking. There's a new section called "What's Hot on FiOS." It tells you the top five most popular shows in your area at that second, live. So if you don't know what to watch, you can just check out what everyone else is. This works for On Demand stuff too.
And now for the future stuff (which is actually built into the 1.6 update, but it's hidden, so if you hacked your box....): Integrated web video, of course. YouTube, Veoh, Break and Blip.TV for now. It's sectioned off in the menu, so people don't expect to be blown by awesome vid quality, I'm told. The setup actually uses your PC as a proxy, so you actually have to have it turned on to watch web video. But you can also stream pretty much any video, any codec flavor on the fly, from your PC to your TV. The search engine isn't that great yet, and typing is annoying, but it's nice to see this stuff integrated and easily pushed to your TV. If trials all go well, you'll see this stuff on boxes as early as spring 2009. If not, well, things get murkier.
The fact that most of this stuff will be in people's houses by the end of this year does seem to put FiOS ahead in the feature war, even though Time Warner actually has a bunch of its suped-up tru2way boxes in the wild. Either way, it proves that TV as we know it is going to change, at least a little bit, by letting in stuff from outside the garden, no matter who your provider is.

Comments (AU Comments · US Comments)
There are currently no AU comments for this post.
fallenturtle
Posted 9:30 AM 30/7/08
I miss my FiOS internet from Virgina. DSL is slow. :(
fallenturtle
SeventhExile
Posted 9:23 AM 30/7/08
@superdave:
Ya but dont forget - FIOS is able to do internet and telephone as well as tv.
Picture quality should be better then that of standard cable Their going through a fiber optic network (PON passive optical network)- which allows faster, and better signal with less attenuation which causes pixelation and the likes.
It also happens to be cheaper then a few of the other local providers for us. - I'm seeing a switch in the very near future.
SeventhExile
anon
Posted 9:23 AM 30/7/08
If anyone really thinks that FIOS delivers less bandwidth thus less quality of a video signal then sat or cable providers.... they're a complete idiot.. its fiber.. to the prem.. they can push over 400mbit internet service with current equipment to the fiber termination point.. in fact they do it to some towns allready in testing.. how fast is the internet connection on directtv?
they push completely uncompressed video down to the STB's.. so what they get is what they send..
soo if you're uneducated, please stick with and promote another carrier for false reasons..
anon
Fused7
Posted 9:20 AM 30/7/08
screw TV, i just want FiOS internet :( bring it to CA pleasey weazey
Fused7
dicknervous
Posted 9:00 AM 30/7/08
I have FIOS and have no problems with the picture quality. But then I only have a 32" Sony WEGA HD tube television, not some fancy shamncy flat panel. My only beef is with the DVR feature. When ABC scehduels Grey's Anatomy to go from 9:00 to 10:03 and I try to record 2 other shows that start at 10, it doesn't like that and won't record one of them. Not sure if I should be mad at Verizon for not making the DVR smart enough to figure it out, or ABC for being a bunch of pricks in their scheduling.
dicknervous
superdave
Posted 8:40 AM 30/7/08
I like my FIOS, but they need to add more HD channels. The satellite companies are leaving Verizon in the dust.
@Canoehead I'm using a HD Tivo with 2 cablecards on FIOS.
superdave
bluemonq
Posted 8:36 AM 30/7/08
Too bad AT&T is firmly entrenched in the SF Bay Area.
bluemonq
Canoehead
Posted 8:28 AM 30/7/08
So will FIOS still work with a cablecard equipped TiVo? And when will it come to MY part of New Jersey?
Canoehead
noamjamski
Posted 8:22 AM 30/7/08
@JEmlay: Interesting. This is the first comment I have seen on a blog where anyone has spoken ill of FiOS. I thought it was supposed to be the tops in everything.
I live in Brooklyn and have been awaiting my neighborhood to be fibered up so I can get the holy heck off of Time Warner.
A satellite dish doesn't seem like the best alternative in an apartment building.
noamjamski
HeartBurnKid, creepy morbid freak
Posted 8:19 AM 30/7/08
I completely want FIOS in my area. I want off of Time Warner so very badly...
HeartBurnKid, creepy morbid freak
dead_red_eyes
Posted 8:15 AM 30/7/08
@thehackerdude:
I agree with thechansen, your comment is creepy as all hell. There are some things better left unsaid. Just saying.
dead_red_eyes
JEmlay
Posted 8:13 AM 30/7/08
FiOS TV is crap. I know two people with FiOS that also have 40+ inch TVs and the signal quality is horrible.
Grainy as all hell and something fast passed like a car race shows major artifacts.
Stick with DirecTV for real bandwidth!!!!
I would love to have it for iNet but for TV? Forget it!!!
JEmlay
thechansen
Posted 8:03 AM 30/7/08
@thehackerdude: Everything about this comment is creepy as hell.
thechansen
Odomzig
Posted 8:01 AM 30/7/08
Comcast pretty much blows, but I've been able to swap back and forth between shows on two different tuners while pausing each independently (as referenced above) for several years now. That feature is certainly not new tech.
Odomzig
dingus
Posted 7:59 AM 30/7/08
If Verizon dropped FiOS in our neck of the woods I'd drop UVerse in a heartbeat. UVerse is still cheaper than the alternative by far but the features they promised would be available "soon" haven't appeared. Whole home DVR, WMP Media Share, lower compression on HD all are still vaporware. At least it's not Time Warner.
dingus
thehackerdude
Posted 7:59 AM 30/7/08
hmm, I dont need this to know what my neighbors are watching, I just pull a pair of binoculars out and look through the window. Hell, I found out a few months ago my neighbors 13 year old daughter watches porn when they're not home. Oh, and if you're wondering why I'm lookin through their window. Cause they have Digital cable... I don't.
thehackerdude
thechansen
Posted 7:58 AM 30/7/08
This is like when I lived in comcast's back yard (Philly) and I had to get Urban Cable Works (aka Time Warner). I moved back to northern ocean county NJ and it's like FiOS is springing up around my house but not in my town yet.... WTF.
thechansen
cudthecrud
Posted 7:57 AM 30/7/08
I've been able to pause an HD feed, swap to my other tuner, pause that HD feed, then swap back again for a while. Just a dual tuner HD DVR from comcrap. I think I like the sound of Uverse better (although I can't get either in my area).
cudthecrud
KJA
Posted 7:57 AM 30/7/08
Dear Verizon,
Please invade Canada, bring Verizon FiOS and cell phone service and tell Rogers who's the boss.
Sincerely yours,
KJA
P.S Buy Bell BCE while you're at it.
KJA
Noobs-R-Us
Posted 7:52 AM 30/7/08
Yea, for what? $200? No thanks!
Noobs-R-Us
Log1c
Posted 7:47 AM 30/7/08
I don't give a shit what my neighbor's are watching, but I sure as hell don't want them knowing what I'm watching.
Log1c
matt buchanan
Posted 7:46 AM 30/7/08
@jibbly: Supposedly they'll have every home covered in a few years.
matt buchanan
drewheyman
Posted 7:44 AM 30/7/08
why would i want to know what my neighbors are watching? is stalking via peeking through the windows not enough?
drewheyman
jibbly
Posted 7:43 AM 30/7/08
Now if only fios was actually available in my part of NYC.
jibbly
OGHowie
Posted 7:41 AM 30/7/08
Time Warner just got more free HD channels, so I'm content for now.
OGHowie
Hiphopopotamus
Posted 7:34 AM 30/7/08
I don't need fios to know what my neighbors are watching.
Telemundo - and its really %*#$ing loud.
Hiphopopotamus
JEmlay
Posted 10:38 AM 30/7/08
@noamjamski:
FiOS TV is, by far, better then cable. Most of the reviews you see are people comparing it to cable then giving it 5 stars. Ever see a review where they compare it to DirecTV? Even if you find one they compare features, not quality.
Coming from cable someone will be happy with FiOS TV for sure. Coming from DirecTV, they most likely will not be happy.
Again, this is mostly for large screen customers.
JEmlay
thehackerdude
Posted 10:38 AM 30/7/08
@thechansen: @dead_red_eyes:
agreed
thehackerdude
digiprod
Posted 10:14 AM 30/7/08
Picture quality is good, Interactive guide is not. The price is not great and they will nickel and dime you to death with charges for all of this stuff so you will end up paying $200 a month before you know it to get all this.
digiprod
TopNotch
Posted 10:10 AM 30/7/08
Wow! I have FiOS and cannot wait to get my hands on Internet videos straight on my TV. Tons of more content to enjoy :)
- Happy Camper.
TopNotch
Kingteddybear
Posted 10:09 AM 30/7/08
Wish a Verizon salesman would drop by. Stuck in Time Warner Cable's download cap test market with an AT&T DSL connection that fails to stream Hulu HD content by 0.4 Mbs with no upgrades available. AT&T is talking about rolling out caps.... Feeling sorry for myself but wishing those that can get FiOS well.
Kingteddybear
swiper20
Posted 10:07 AM 30/7/08
wow 100 HD yesterday and now this. Bring it on.
I could really use
HD terminal which i have been asking for a year
Remote DVR scheduling
Youtube intgeration
Hope this is same box as i am using now - Motorola 6416. I remember using the same box at Comcast and not so good experience navigating around.
swiper20
antifit777
Posted 10:07 AM 30/7/08
can't wait to see what is in store for Olympics on my Verizon TV service... frankly interactivity is the name of the game in today's TV viewing experience... waiting for the new update :)
antifit777
lduvall
Posted 10:05 AM 30/7/08
My wife and I moved back to our house after being gone for 4 years. Our Verizon DSL had been great before we left, so we decided to go with the FIOS - only for internet, nothing more. It was more than 3 weeks before they would connect us. We tried calling customer service and technical support several times - consistently on hold for 1 hour or more. Terrible!!! Unbelievably bad customer service!
I was ready to go to Comcast - the nightmare ISP - because they promised an internet-only cable connection within 48 hours - but we toughed it out and now we have generally good service, but things seem to go bad when I need to send important e-mails. UGH!
lduvall
antifit777
Posted 10:01 AM 30/7/08
looking forward to watching the Olympics on my verizon TV service... I wonder what is in store for interactivity.
I would love to do more with my TV viewing experience :)
antifit777
GrimaceXL
Posted 9:59 AM 30/7/08
@KJA: Dear Verizon,
Please invade Canada, bring Verizon FiOS and cell phone service and tell Rogers who's the boss.
Sincerely yours,
Griamcexl
P.S Bring peanutbutter captain crunch
GrimaceXL
r.p.goodfellow
Posted 9:57 AM 30/7/08
id really like to gets me some 'japan sexy girl'
r.p.goodfellow
swiper20
Posted 9:52 AM 30/7/08
wow 100 HD yesterday and now this. Looks awesome. One more blow to cable.
I am suprised they are doing all this on my same old comcast box or does anyone know if this is a new box (did not sound like it when they said parity on hardware).
From the list i think i can definetly use
HD remote terminal, been complaining for a year now.
Remote Scheduling of DVR
Games
You tube integration
swiper20
mr_schticker
Posted 9:51 AM 30/7/08
man I really hate the state of the cable industry in Birmingham. In all the apartments I've been in (3) I've only had 1 choice wherever I go, and its been charter 2 out of 3. Come on! Bring that fiber optic lovin' down south VZ!
mr_schticker
=opportunityfanboy
Posted 9:49 AM 30/7/08
@dicknervous: be mad at yourself for watching Grey's Anatomy.
=opportunityfanboy
wilkart
Posted 9:44 AM 30/7/08
just waiting for comcast digital to update the firmware and add an ethernet port then they'll be ready..
wilkart
anon
Posted 11:35 AM 30/7/08
@JEmlay:
fios quality > directv quality
and its because of bandwidth..
anon
dicknervous
Posted 11:56 AM 30/7/08
@=opportunityfanboy: *I* don't watch it, the wife does. Hell, I don't record anything on the DVR and the damn thing is full all the time.
dicknervous
TopNotch
Posted 11:53 AM 30/7/08
@anon:
I agree.. it is very evident with On Demand. FiOS plays movies on demand instantenously - no waiting while we download it in your queue like DirecTV. They have a lot of HD Movies on Demand as well.
TopNotch
anon
Posted 12:32 PM 30/7/08
i think the nail in the coffin is the simple fact that fios gives you its actual feed, uncompressed.. where everyone else is compressing it to deliver over less bandwidth
anon
Monty
Posted 12:22 PM 30/7/08
Until Verizon switches FIOS to packet-based (IPTV), the feature differences between the TV providers is fairly nominal. The major differentiating factor right now is whether your provider has the channels you want at the quality you want it, and when it comes to that, DirecTV has game. We currently have FIOS for our internet connection, but FIOS TV is still evolving, with the possibility of true IPTV only a flip of the switch away. Here's hoping they will finally turn it on.
Monty
anon
Posted 12:42 PM 30/7/08
@macserv:
because we all watch the UI for hours on end and show it off on our brand new hdtv's..
but yah... their ui's need some help :]
anon
macserv
Posted 12:40 PM 30/7/08
That UI looks like ass. Everything about it positively screams, "me too."
macserv
frigg
Posted 1:22 PM 30/7/08
@thechansen: impressive, tho, the way he worked volumes of creepiness into only a few short sentences, maximizing the creepy-to-word ratio.
frigg
streamingeagle
Posted 1:41 PM 30/7/08
Verizon - Spread the FiOS love in Silicon Valley!!! Please!!!
The folks here would sign up en masse... we're dying for it.
streamingeagle
jp182
Posted 1:49 PM 30/7/08
@Canoehead: i'm wondering the same thing. It's sad that Verizon is based in our state yet they don't have FiOS available in the entire state.
jp182
Annex1
Posted 2:15 PM 30/7/08
@GrimaceXL: Here here.
Annex1
Zomb
Posted 3:29 PM 30/7/08
I wish FIOS was in Chicago instead of AT&T
Fiber to the home FTW
Zomb
PridgNYC
Posted 10:39 PM 30/7/08
@JEmlay:
I switched from DirecTV to FiOS TV last week. My primary tv is a 40" rear projection CRT and the picture quality on both SD and HD is so far and above what I had on DirecTV that it isn't even worth comparing. Verizon doesn't compress any of their feeds. It is sent to you exactly the way they get it from the provider, unlike DirecTV. Plus Verizon doesn't count RSN's and Pay-per-view in their HD channel count, so their 100 HD channels are real channels that everyone will be able to get.
PridgNYC
William Hook
Posted 11:22 PM 30/7/08
You have got to be shitting me. You Americans get all this? And us Brits get an overpriced box with an HDD in it that can sortof manage to record 2 HD channels at once without crashing?
I really want to move to America now.
William Hook
crabbyman6
Posted 1:00 AM 31/7/08
Crap, I have FiOS and wasn't planning on watching the Olympics, now I might have to to check out their interactive stuff.
crabbyman6
HFC
Posted 1:29 AM 31/7/08
The only thing I miss about Comcast is their big free on-demand library. FiOS only has Fear.net movies for free, which I like, but there's only a couple dozen at a time. When I can stream from my PC to my TV, that'll make me very happy.
HFC
JEmlay
Posted 2:02 AM 31/7/08
@PridgNYC:
"Verizon doesn't compress any of their feeds."
That is a flat out lie. Yes they do. They put a spin on a technical detail. Satellite transmissions will never be 100% while the fiber network can offer zero degradation. They compress LESS then DirectTV but that doesn't account for all the garbage I mentioned earlier.
Many people gripe about DirectTV outages. Yet FiOS has just as many, if not more issues. Maybe that's what the people I know are experiencing. All I know is both of them are switching to DirectTV.
While I agree the VOD stuff is better... I have AppleTV so...
JEmlay
phoenix1
Posted 1:04 AM 31/7/08
I have had fios tv for a while now and am still amazed with the video quality. I was initially with time warner and hd was just a hype with them. I have been using Neilsen and TV Guide to look at the top shows and having the top shows live on my tv will be phenomenal. I hate to connect my laptop to my tv to watch you tube and would really love to have you tube on my tv directly. I hope the software comes out soon.
Submitting the comment 3nd time. Don't know where the 1st and 2nd one went. Last try, hopefully it will go :).
phoenix1
phoenix1
Posted 12:23 AM 31/7/08
I have had fios tv for a while now and am still amazed with the video quality. I was initially with time warner and hd was just a hype with them. I have been using Neilsen and TV Guide to look at the top shows and having the top shows live on my tv will be phenomenal. I hate to connect my laptop to my tv to watch you tube and would really love to have you tube on my tv directly. I hope the software comes out soon.
Submitting the comment 2nd time. Don't know where the 1st one went.
phoenix1
phoenix1
Posted 12:12 AM 31/7/08
I have had fios tv for about a year now, and am still amazed by the picture quality. Having switched from time warner to fios tv, the video quality is phenomenal. Have been using Neilsen and TV Guide for a while to see the top shows and having the top five shows playing right now showed to me on tv would be very convenient. Have always been wanting youtube on my tv, hate to connect laptop to my tv every time i want to watch it on large screen. Can't wait to get the new software release on my box.
phoenix1
iErik
Posted 4:31 PM 30/7/08
@KJA: you dont want to have verizon on canada want to know why?they add their own os to the phones that takes alot of things away.mostly every phone needs a data plan.
iErik
fyredragon17
Posted 3:05 PM 30/7/08
@JEmlay: I disagree....I have HAD DirecTV and FiOS, and lemme tell you, FiOS is the winner here in the Tampa area! Better quality, more HD channels, no blackouts during storms, way better customer service, faster internet...the list goes on!
fyredragon17
Keblar
Posted 1:44 PM 30/7/08
I don't care how many channels, how advanced their HD service, or how fast their broadband is...Their support is SOOOOO effing awful that I can't wait for my bundle contract to end so I can go to their competitor. NO ONE can possibly be any worse.
3 hours on the phone! Twice. Because I went through so many transfers and and held for so long that my battery died and I had to start over. And I still don't have my account straightened out. Even after paying $175 for a service call that THEY recommended and conveniently didn't tell me was going to cost $175. And of course I can't dispute the charge because I don't have another 3 HOURS to wait!
Here's a tip if you want to get ANYTHING done with FIOS, be as much an A-Hole as possible and demand to speak to a supervisor, because the Supes don't even have a clue, but it beats talking to a rep who inexplicably knows even less.
I don't know if it's because none of the branches of Fios can communicate properly with one another or what, but it's not worth it. Period! Even my unbelievably crappy old rural Frontier service before I moved was better, and I didn't think it was possible for anyone to be worse.
Keblar
SanjivaniNavroz
Posted 10:52 AM 30/7/08
FIOs Picture quality is better than Cox HD, DirecTV and Dish on our 50" Panny Plasma. I just wish they'd rework their DVR to be more like Tivo or even a Microsoft Media Center PC. Program searching is pretty miserable and there's a bug in the DVR that won't let you fast forward into any long program to catch the end (say a long sporting event. It'll get about 75% of the way through, then reset to the beginning. Annoying if you've been watching something for a long time and just want to catch the end.
SanjivaniNavroz