Computers
Gateway Shutters Online Store, Exits Direct PC Sales Business Completely
Posted by Gizmodo US Edition at 5:30 AM on July 27, 2008
Gateway will now no longer be selling its PCs through Gateway.com and has shut down all its direct PC sales to become a 100% retail channel PC company. The move is only somewhat surprising--its newish parent company Acer has always focused on offering its goods through resellers. But seeing how Gateway was one of the original success stories for the selling PCs directly to consumers model, the shuttering of its online store is a little like the death knell of an era. [Cnet]

Comments (AU Comments · US Comments)
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LittleJon
Posted 7:49 AM 27/7/08
I refused to ever buy from Gateway again after they tried to sue a company that made CD cases because they had one with a cow print cover.
LittleJon
Preyfar
Posted 7:39 AM 27/7/08
@om nom de plume:
A Core 2 Quad? Obviously, it's a 16 core system, DUH. 2 to the 4th power for ULTIMATE PERFORMANCE. It'll burninate your internets.
Preyfar
corporation
Posted 7:39 AM 27/7/08
wow.
my family's 2nd pc in '93 was a gateway2000 - ordered it through their catalog, waited weeks for it to arrive...
it arrived with a dead HD... so we had to wait another couple weeks...
ah the magnificence that was Encarta running at 66mhz...
corporation
om nom de plume
Posted 7:05 AM 27/7/08
@NcSchu: So what then is "Core 2 Quad"?? HMMM????
om nom de plume
whootowl
Posted 6:52 AM 27/7/08
"Core Duo" is, like, "Core 1 Duo", right? Isn't that better than "Core 2 Duo"? Like, were number 1, first place, the best?
whootowl
Sniperpackage
Posted 6:47 AM 27/7/08
I've never owned an Intel anyway. I don't really have a preference,I just find AMD's price points more affordable.
Sniperpackage
Mr.DuckSauce
Posted 6:27 AM 27/7/08
@bosskev: Why don't you make 10 higher?
Mr.DuckSauce
BiZarRroBALlmeR
Posted 6:21 AM 27/7/08
Every consumer knows the Core 2 Duo=four cores. I mean 2+Duo(two)=quad (four for you laymen). No? That's how shop MSNBC sold it and they wouldn't lie, being partially owned by Microsoft...would they????!!!!???? 0_o
BiZarRroBALlmeR
NcSchu
Posted 6:20 AM 27/7/08
'Core 2 Duo' has a 2 in it while 'Core Duo' is numberless, which means that 2 is obviously the newer and better version.
NcSchu
bosskev
Posted 5:50 AM 27/7/08
@Preyfar: Your underestimation of us "average consumers" is a bit condescending. The "Core 2 Duo" is the one that goes up to 11, right?
bosskev
Preyfar
Posted 5:41 AM 27/7/08
If other companies follow with this it will spell bad mojo for the average consumer. Mind you, the average consumer wouldn't know the difference between a "Core Duo" and a "Core 2 Duo" other than one has a number and the other doesn't. Still, the moment you remove consumer choice from the equation and just go "Here, this is the laptop you want" it lowers the bar even further.
Preyfar
God made the pretty girls pretty because he likes them more
Posted 8:24 AM 27/7/08
@LittleJon: By that reasoning, I trust you will stop buying from Apple after they threatened to sue New York City for using a stylized apple as part of the city's Green NYC campaign.
God made the pretty girls pretty because he likes them more
The Lab
Posted 10:25 AM 27/7/08
@God made the pretty girls pretty because he likes them more: Or Adidas suing anyone with three stripes. Or Monster suing anything Monster related (and also making overpriced cables).
The Lab
phreakincool
Posted 11:15 AM 27/7/08
@Preyfar: Hmmm, I've been fsck'ed then... My Core 2 Quad is only showing up in Ubuntu as 4 cores. >.<
phreakincool
LittleJon
Posted 11:44 AM 27/7/08
@God made the pretty girls pretty because he likes them more: I didn't see that story. Was it an Apple-style apples (i.e., with a bite out of it) or just an normal apple?
Having said that, I don't buy much from Apple anyway (my wife's old 4GB Nano is about it), although I am contemplating the iPhone 3G.
LittleJon
fastm3driver
Posted 12:45 PM 27/7/08
This is funny, as I don't see a strong presence in the stores anyway.
Why would they not just sell the the retail versions of their PC's on the net? I think they are doomed.
I was pricing out on of their desktops a while back and I wanted a Q9300 chip. The lowest cost retail version was $1000 and the lowest price on their website was $1500. Maybe that's why their online bites.
fastm3driver
binaryspiral
Posted 1:25 PM 27/7/08
Good riddance. Ever since MPC bought them out, their support and online driver availability has been utter and total crap - oh wait, it always was... Good riddance anyway.
And for the Core 2 Quad discussion... seriously, Google can answer your question. I won't bother to post it here.
binaryspiral
phreakincool
Posted 2:09 PM 27/7/08
@binaryspiral: Jeesh, we weren't serious.
phreakincool
CaptCaveman
Posted 4:59 PM 27/7/08
Good to see them shrink to nothing. I'll throw a BBQ when they are completely out of business.
Worst company I ever delt with. And I used to be a strong supporter of them. That is until I had to deal with their customer service.
Their worst offense was the plasma TV they were selling.
The icing on the cake: no mention of a restock fee. The store sales person says "no restock fee". Customer service says the return policy is written on the owners manual. If you open the box there's a restock fee. But you can't see the owners manual until you open the box!
CaptCaveman
SomeoneUKno
Posted 8:18 PM 27/7/08
@CaptCaveman: Oh I love when that happens -- About 4 months ago, I sent my laptop in when the graphics card in it died unexpectedly one day. When they shipped it back, I opened it up and they had replaced the card inside, but in that process they had "acciedently" ruined the internal charger for the battery on the unit so the battery refused to charge whatsoever. I called them up, and was told that since I had opened the box that it couldn't have been their fault because I had used the computer and therefore there was "no way whatsoever to prove that they were the root of the problem."
Gotta love customer service!
SomeoneUKno
mustafaluigi
Posted 1:42 AM 28/7/08
I hated it because I bought a Gateway online about a year ago and was able to fully customize what was inside, and 2 months later they just took the customization part right out and you were only able to buy set machines, kinda sucks. now they have no online stuff, wow, bad move on their part.
mustafaluigi
oldgraygeek
Posted 4:21 AM 28/7/08
@SomeoneUKno:
@binaryspiral:
@CaptCaveman:
Nobody who ever had a hardware problem with a Gateway ever bought one again. I've heard their "support" techs tell people to reinstall Windows on dead, clunking hard drives.
oldgraygeek
seanmac
Posted 6:43 AM 28/7/08
@LittleJon:
You're being disingenuous and self righteous. Admit that you weren't going to buy their Gateway's products any more because they are inferior and not because of some meaningless law suit.
Here's the logo: [mediaenvironment.wordpress.com]
seanmac
binaryspiral
Posted 8:50 AM 28/7/08
@oldgraygeek: Unfortunately those are the problems when support is an afterthought.
I still remember when Gateway was trying to sell us servers. I truly felt sorry for the poor sales rep, he just wanted to take us to lunch to discuss replacing our HP and IBM servers with their latest models - we couldn't stop laughing.
binaryspiral
LittleJon
Posted 4:37 PM 28/7/08
@seanmac: No, that's not true. I was pretty outraged by that story (I'm not a fan of corporate lawyers who true to justify their salaries). Okay, if Gateway wasn't just another PC builder and instead made something I really wanted and couldn't get elsewhere I maybe would have compromised my principles, but I would have hated myself for it.
LittleJon
enine
Posted 9:32 PM 28/7/08
yea, its gateway, no real loss.
enine
SomeoneUKno
Posted 5:05 AM 29/7/08
@oldgraygeek: wasn't gateway, however. Was Nexicorp through Service Net. Bastages.
SomeoneUKno