Gadgets
Linksys (Finally) Builds Mac-Friendly Setup Wizard
Posted by Wilson Rothman at 2:00 PM on June 26, 2008
Linksys today announced EasyLink Advisor setup wizard for Mac OSX 10.4 and up, available for download in support of WRT310N, WRT160N, WRT110 and WRT54G2. New routers will ship with a disc containing both Mac and Windows setups. The other good news is that Linksys and parent company Cisco will now support Mac users when they call for tech support. As a fan of Linksys and Macs, all I can say is, "It's about freakin' time." [Linksys]

Comments (AU Comments · US Comments)
There are currently no AU comments for this post.
takashimiike 3G edition
Posted 2:28 PM 26/6/08
Too little too late.
takashimiike 3G edition
Hiphopopotamus
Posted 2:10 PM 26/6/08
And only 4 years after I have stopped supporting the company and all of their products.
Hiphopopotamus
ramman345
Posted 2:02 PM 26/6/08
Why? All their stuff lasts for 1 week then craps out!
ramman345
Canuck.Viking
Posted 2:58 PM 26/6/08
@ps61318: hmm go figure on that, I forgot netgear as well too, thanks for the reminder. I guess I liked d-link because of Canadian Mac friendly tech support. Helped me out because I didnt have my clients calling me for simple questions because they couldnt understand Amarjit in Delhi tech support.
BTW if you want industrial SonicWall ftw!!
Canuck.Viking
PollockRoc
Posted 2:56 PM 26/6/08
I had to call Linksys tech support a couple of years ago and the person on the other end of the phone was simply baffled by the fact that I didn't have a 'My Computer' icon on my desktop. I had to explain to him several times that I am using a Mac and that they don't have that icon. I finally gave up and figured my problem out myself. I have since bought a Time Capsule and am in love.
PollockRoc
ps61318
Posted 2:48 PM 26/6/08
@Canuck.Viking: I have never had good success with d-link. Go figure. I've had better luck with linksys, but just barely.
Netgear has had some good models in my humble experience, but if someone has even more money, they should go with something industrial strength - even for home use. IF they have the bucks.
ps61318
Canuck.Viking
Posted 2:44 PM 26/6/08
@Canuck.Viking: will someone tell me why the comment system is so f*d up on all gawker sites!!
Canuck.Viking
Canuck.Viking
Posted 2:43 PM 26/6/08
@Hiphopopotamus: exactly... but I never recommended my clients buy Linksys in the first place ;) Plus whenever I went onsite and saw Linksys, it was strongly recommended that they remove that and replace with d-link or apple routers
@Leonard Nimrod: no but this is good for those people that leave their network wide open with the SSID default, and arent knowledgeable enough to set up properly.
@OneAngryDwarf: I couldn't agree more (except for the Apple Gear, because I am a bit of a fanboy and their stuff works so well :D )
Canuck.Viking
Canuck.Viking
Posted 2:39 PM 26/6/08
@Hiphopopotamus: exactly... but I never recommended my clients buy Linksys in the first place ;) Plus whenever I went onsite and saw Linksys, it was strongly recommended that they remove that and replace with d-link or apple routers
Canuck.Viking
pipper
Posted 2:38 PM 26/6/08
Darn it Linksys, fix your RVL200 SSL VPN java client so it works under OS X!!!
pipper
OneAngryDwarf
Posted 2:38 PM 26/6/08
A router should never require software anyway. Makes me want a Linksys even less which I hadn't realized was possible.
OneAngryDwarf
Leonard Nimrod
Posted 2:38 PM 26/6/08
Was I missing something by only using the web interface to configure my routers?
Leonard Nimrod
matto
Posted 2:37 PM 26/6/08
Jesus Christ, people use that thing?
matto
SuperCollider
Posted 2:35 PM 26/6/08
Linksys.. Good times.
SuperCollider
B. Whaler
Posted 3:48 PM 26/6/08
Too late. Way, way too late.
I used to exclusively purchase Linsys products. But as I made the switch to the Mac about 5 years ago, I suffered the set-up process for about 12 months.
But 4 years ago, I bought a $350 switch for my home network. No Mac support, but that's not what did me in.
It was the call center in India I had to call to get support that caused me to stop buying Linksys.
55 minutes on the phone, put on hold while the guy took other calls, not understanding him, terrible advice.
I returned the Linksys router, bought an Airport Extreme. Sure, the Airport was more expensive--a lot more expensive--but my time is valuable, and not having to deal with call centers in India is worth at least 100 bucks.
Sure, linksys probably doesn't care about my personal business.
Problem is I make purchase decisions for my company. This business I know Cisco/Linksys cares about.
And unfortunately for them, the personal experience turned an "always buy Linksys/Cisco products" into a person who explored alternatives and no longer buys any products from them. They are no longer a vendor to my employer, and we've saved a ton of money on alternatives.
B. Whaler
tehronin
Posted 3:46 PM 26/6/08
A router wizard? LOL
tehronin
Harlan
Posted 6:18 PM 26/6/08
@Canuck.Viking: You know, at the risk of side-tracking this topic, I've got the latest Apple Airport Express, and it's NOT rock-solid. Latest firmware and what-not, and it hangs every couple of days, overnight. I've had Linksys hardware that did better than that for a few years.
Harlan
Jrsy
Posted 6:56 PM 26/6/08
@pipper: They were supposed to be fixing it by June....
But hey, the month is not over yet.
Jrsy
soulfinger
Posted 9:23 PM 26/6/08
"I returned the Linksys router, bought an Airport Extreme. Sure, the Airport was more expensive--a lot more expensive--but my time is valuable, and not having to deal with call centers in India is worth at least 100 bucks."
Same here except substitute Netgear for Linksys.
Wizards are so PC 90s.
soulfinger
discounteggroll
Posted 9:18 PM 26/6/08
Linksys does a pretty good job with the "install this before anything else or you will die a horribly slow and painful death"
obviously every windows user I have supported followed blindly when unboxing it, I'm fairly certain Mac users will do the same
I don't get why linksys just prints out a 6 step procedure for setting up a basic secured network...
1. Plug everything in (power, WAN, Ethernet)
2. with 1 computer plugged into ethernet->192.168.1.1
3. login with no username and admin as password
4. Go through and change login/password for router, name router, either disable/enable SSID, and change channel in future if signal strength is degraded/interfered with
5. Set WPA2 passkey that's long but easy to remember personally
6. Exit and you're done
I should copyright that shit...
discounteggroll
ps61318
Posted 11:12 PM 26/6/08
@Barcard: Mixed bag, for sure. I have had some success with Belkin, and the price is certainly highly competitive, usually. But I have had some reliability issues, and they don't seem to stay on top of their stuff with updates and the like. The former is more a cause for concern to me, by the way.
Bottom line for me: average slightly above on total value.
ps61318
Barcard
Posted 10:55 PM 26/6/08
I've used a Belkin wifi router for the past two years with my Mac and my wife's Windows XP and have had no problems with it. Anyone else have comments on the relative worth of Belkin products?
Barcard
ps61318
Posted 11:13 PM 26/6/08
@discounteggroll: Why, I think they call that the "Instructions." -(:-{D}
May be that it's copyrighted already, bro. Sorry.
Oh, and if you're not a "bro" but perhaps a "sister", then sorry again.
ps61318
macserv
Posted 7:15 AM 27/6/08
Apple-friendly, eh? I wonder if it also supports NAT-PMP?
macserv
peterfnet
Posted 10:57 PM 27/6/08
Apple-friendly? I never gave a rats ass about it, but real nerds set it up via HTTP interface. That's generally compatible with more than one operating system....
peterfnet