Networks
Canadians Write Angry Letter to Steve Jobs Over iPhone Plan in the Great White North
Posted by Gizmodo US Edition at 4:45 AM on June 30, 2008
Over a year after their Southern neighbours, Canadians are finally getting their hands on the magical iPhone. But Rogers Communications, the only carrier with a contract to sell the phone, has a data plan that makes AT&T look positively philanthropic. A US$75 a month plan comes with a mandatory 3-year contract, 100 text messages, 300 weekday minutes, and a 750MB cap on 3G usage. To combat this injustice, Canadians have appealed to the top dog himself, Steve Jobs, in a letter asking him to intervene on their behalf.
The letter, which can be found on ruinediphone.com asks Apple's head honcho to "take a look at all these disappointed people" and do something! It also includes a petition, which has garnered over 10,600 signatures at last count. Do our friends to the North a favour and sign the fracking thing, eh?
Rogers has argued that its top data plan, 2GB a month for US$115, is more than enough for most users and that an unlimited plan would "end up costing customers more for what they don't use." Hmmm, sounds suspiciously like they're taking a page from the book of the cable industry over here. [Fortune]

Comments (AU Comments · US Comments)
Jon
Posted June 30, 2008 11:10 AM
that plan is about what I expect us Aussies will getting, if not worse.
le
Posted June 30, 2008 12:49 PM
We will wait for Optus and Voda, then we will be ripped off just like those Canadians! Thanks Apple and thanks Steve
Rantonium
Posted 5:32 AM 30/6/08
And let's not forget the system access fee - $6.95, the 911 emergency fee - $0.50, and the 13% tax. Grand total: $93,17 on the "$75" plan. And if you want caller ID and other basics, guess what? You get to pay even more! Woohoo!
Rantonium
thedommer
Posted 5:29 AM 30/6/08
ROGERS IPHONE PLANS ARE EVIL. MAKE A STATEMENT. DONT BUY ONE.
The iphone was supposed to be the push to bring data/talk plans into the new generation in canada. That didnt happen. Voice your anger by not giving in!
Join the facebook group here!
[www.facebook.com]
thedommer
pastrychef
Posted 5:25 AM 30/6/08
I also think that this is the fault of the carrier and not Apple. Rogers is nuts!!!
pastrychef
macserv
Posted 5:18 AM 30/6/08
It's not up to Steve, but he could step in and ask Rogers to provide a better package for the money.
The iPhone experience doesn't stop at the device itself, or even the apps on it. Your ability to actually USE the device for surfing, texting, and calling is all part of the experience. Poor user experience is something Steve doesn't like to see.
macserv
Wegmans
Posted 5:14 AM 30/6/08
Maybe what you save on healthcare/living expenses will help cover that cost? I'll sign the petition for you though!! That's crazy
Wegmans
Brandnew70x7
Posted 5:09 AM 30/6/08
Yay for the Rogers monopoly!
Sorry Canada :(
Brandnew70x7
Ken_Darrow
Posted 4:59 AM 30/6/08
Why would it be Steve Jobs/Apple to handle? It's their provider that is gouging their customers. Shame on them.
Ken_Darrow
unleashed
Posted 4:58 AM 30/6/08
@shiftyeyedgoat: You missed the obvious outrageous part, you know, the 750mb cap! Enjoy your unlimited data and more minutes for the same price.
unleashed
doofus666
Posted 4:54 AM 30/6/08
Um, here's an idea, DON'T BUY THE THING!, if the price is so horrific just don't get it let it wither on the vine and die and when they see they've priced themselves out of the market they'll change their pricing, of couse with an iPhone you are dealing with some who buy it BECAUSE it is expensive, not despite it being expensive.
doofus666
Loker
Posted 4:53 AM 30/6/08
+ Watch video
I blame Canada for this....your government has done a fantastic job working against competition. Although the disqualification of Bell and Rogers from bidding on the 40 MHz of cell phone spectrum is a step in the right direction though...
Loker
shiftyeyedgoat
Posted 4:52 AM 30/6/08
Not that much worse, other than the actual contract length.
400 minutes (39.99$) + 200 texts (10$) + data plan (30$ for 3G) = 80$/month for 2 years.
shiftyeyedgoat
Joe-King
Posted 6:03 AM 30/6/08
@Jim (The Canuck One): Thankfully they made negative billing illegal, and if you use a credit card to pay for your bills you can charge back all of that without any hassle from your credit card company (they take it up with the service provider so that you don't have to).
Joe-King
Joe-King
Posted 6:02 AM 30/6/08
@hybrid8: Oh, you forgot roaming and long distance charges--on a cell phone.
And we shouldn't forget that the first 60mb you go over on your 400mb plan will be charged at $.50 PER MB. So that 60mb would cost you $30.00 extra...
And it only keeps going on and on!
Joe-King
kibets
Posted 6:01 AM 30/6/08
is that POS even going to last 3 years?
kibets
Jim (The Canuck One)
Posted 5:58 AM 30/6/08
Funny you should mention cable companies - Rogers is one of the largest cable companies in the country. Up here, they invented the "negative option" - "We're adding this feature to your plan and will charge for it unless you call out 'help desk' to say you don't want it."
No one on the board of directors has a shadow and the CEO has to be back in his coffin before the sun comes up.
Jim (The Canuck One)
MrBlahBlah
Posted 5:54 AM 30/6/08
Oh Rogers, when do you not fuck you countrymen in the ass?
The question is, how can the canadian government let a Rogers run as a virtual monopoly?
MrBlahBlah
Cookiefox
Posted 5:53 AM 30/6/08
Just so you know, it can get way worse than in Canada:
The cheapest plans (USD):
Denmark: $127/month - 300MB data
Norway: $218/month - 1GB data (No kidding!)
Also, keep in mind that most places outside North America, Jobs' generous promise of $199 for the 8GB does NOT hold. In Norway its $276, in Denmark its $297 and in Germany its $276!
To be honest, I don't know why he even mentioned the $199 limit. Its ONLY valid in the US. Every else its considerably more expensive... :/
Cookiefox
ab3
Posted 5:48 AM 30/6/08
@shiftyeyedgoat: I have ATT now, 200 texts are $5 (unless the iPhone is more expensive, which it probably is)
ab3
hybrid8
Posted 5:47 AM 30/6/08
Every story keeps missing the fact that the advertised Rogers prices are not the final price.
Every carrier in Canada also charges what they like to call a "Spectrum Licensing Fee" or "Spectrum Access Fee" - this ranges from $7 to $8 (more now?) per month. Sounds very official and you'd think it was a cut to go to the government right? You'd be wrong. The carrier pockets essentially the whole thing. This added charge is never advertised and positively never included in any monthly contract pricing.
You'd think any phone plan in Canada would come with Caller ID right? You'd be wrong. Almost all of them come without it and you have to add more money for that option. I believe Rogers price is about $7 for this. Or $15 with some extra SMS messages.
How about being able to dial 911? That's going to be an additional and non-optional 50 cents. At this point I don't know why they don't have a surcharge for each digit on the phone. You know, the basic plan includes incoming only and then you pay $5 per month for each digit you'd like to be able to dial. Don't be surprised if this comes to Rogers soon.
So you're looking at a minimum of an additional $14.50 just to get any of the advertised iPhone plans up to a BASIC level.
And then you add 5% GST (federal tax) and PST provincial tax which ranges around 0 (Aberta) to 8% (Ontario), depending on the province. I hope one one is at 9% already.
On top of all this, no free incoming calls like many European plans. No free calls within the same network. No free calls to anyone in your family or "group of friends." Billing is by the minute.
Rogers bought the only other GSM network in Canada a few years ago and now has a stranglehold on this market. The other two carriers in Canada (we only have 3 national carriers) are CDMA which is generally a pile of crap.
Coverage in Canada exists pretty much only in and around large municipalities and along SOME major freeways.
In many countries in Europe (yes, they're smaller) you can be on a hillside in the middle of nowhere surfing at 7.5Mbits down for the equivalent of less than $30 per month tethered to your computer.
Unlocked iPhones are going to continue to be big business in Canada for use with the few MVNOs operating on the Rogers GSM network and offering pay as you go and other lower cost voice packages. Many people won't bother with data packages - too expensive and way too slow.
hybrid8
kickace
Posted 5:47 AM 30/6/08
@doofus666: they shouldn't have to wait for the prices to drop because their not getting customers, they should have a reasonable price and contract length requirement to begin with
kickace
geowrian
Posted 5:46 AM 30/6/08
@macserv: Yes & no. It's not directly Steve's fault, but Apple chose to make their product only work using that network in Canada. I *think* the hope is that if enough people complain, they will either a) change the price, b) allow iPhones to use another carrier in Canada, or c) fail (the phone won't do well).
geowrian
thedarkhorse
Posted 5:44 AM 30/6/08
I was gonna get one but am not anymore.
the minimum plan($60) already costs more than my current cell plan but only has 150 mins of talk time 75 texts and no caller ID and a whopping 400mb. No way I'm getting suckered into something like that for 3 years.
maybe I'll just buy an unlocked htc touch diamond, those things look pretty nice to use.
thedarkhorse
Ryan H
Posted 5:37 AM 30/6/08
I would go so far as to suggest that the ability to make unlimited use of the internet and other data apps is the single defining ability of the iPhone. This plan is an insult to everyone who takes 30 seconds to compare our plan to the US plan.
Ryan H
johnnyabnormal
Posted 6:39 AM 30/6/08
@Cookiefox: Is that after the conversion from Euro to Dollar?
johnnyabnormal
packetsniffer
Posted 6:33 AM 30/6/08
I like high prices.
packetsniffer
wild homes is weathering cephalopod trouble!
Posted 6:27 AM 30/6/08
To be honest, this is a bit of a privileged fuss. Yes, it's not a great plan. But aside from the 3-year contract, it's really not much worse than AT&T's. For my first-gen plan, it's $39.99 plus $20 for data, and after 'fees' the whole thing winds up about $80 per month.
Do Canadians deserve a better plan? Sure. But it's not like they're getting totally fucked and the rest of us are getting this great deal. We're all getting fucked.
wild homes is weathering cephalopod trouble!
chrstphr
Posted 6:24 AM 30/6/08
Man I fucking hate Rogers, but as mentioned above, it's pretty much a monopoly here, being the only GSM provider (Fido is too, but it's owned by Rogers now). Our rates are ridiculous here, and this iPhone plan is just insane. I envy them Europeans!
chrstphr
Karinabob
Posted 7:23 AM 30/6/08
@johnnyabnormal: I have a Norwegian friend, and according to him, EVERYTHING is more expensive there, but they also get paid a hell of a lot more than we do here. I nearly throw up every time he tells me how much it costs him to fill up his gas tank.
Karinabob
johnnyabnormal
Posted 7:13 AM 30/6/08
@rasmusjp: No shit, I had no idea those two countries weren't on the Euro. There, I've learned something new today! VAT sounds like highway robbery to me.
johnnyabnormal
rasmusjp
Posted 7:05 AM 30/6/08
@johnnyabnormal:
Neither Norway nor Denmark use the Euro, though Germany does. The $ prices mentioned above are direct conversions according to current rates. Keep in mind, though, that European prices always include VAT. In the cases of Norway and Denmark, it's 20% of the listed price, and 16% in the case of Germany.
rasmusjp
GoodBytes
Posted 7:01 AM 30/6/08
Pfff... I am in Montreal and downtown they are are like 20 shops that unlock your iPhone and other cellphones...
Just unlock it and use what server you want.
GoodBytes
TehCheetSpot
Posted 7:01 AM 30/6/08
boycott!
TehCheetSpot
fatASCurtis
Posted 8:07 AM 30/6/08
@rimplestultskin: pardon me? us "fuckin' eskimos"? Watch yourself.
fatASCurtis
Ryan H
Posted 8:04 AM 30/6/08
@MayorWest:
My current phone plan is up at the end of August. If there has been no change in the iPhone pricing by then they have just lost my money.
But now, for us Canadians looking for a phone that has a big screen (and no, the curve does not count), fully featured internet browsing and an unlimited data plan what are the alternatives?
I think part of the reason many people are upset is that the phone market in Canada really sucks. Many people were sure that Rogers would not be able to get away with screwing us this openly on such an obvious US/Canada comparison product. It was a ray of hope.
Ryan H
rimplestultskin
Posted 8:02 AM 30/6/08
oh, and don't banhammer me for double posting, but my point is to write the angry letter to the rogers CEO. yeah, el jobs has a tendency to be a douche, but this issue is for once out of his control.
down with canadian cell phone companies, eh? those fuckin' eskimos can't afford to get wallet-raped like this.
rimplestultskin
rimplestultskin
Posted 8:01 AM 30/6/08
don't shoot the fucking manufacturer. i have canadian friends, and from what i understand, rogers always fucks over the customer when it comes to internet-enabled devices, no matter what phone they buy. but apple had no choice.....bell and telus don't support GSM as far as i know, and fido doesn't get as good coverage as rogers.
rimplestultskin
kylo4
Posted 7:57 AM 30/6/08
It's now at 12,691 signatures, and since I'm Canadian I signed it as well. The rates are totally monopolistic and unfair, the same as their internet with a 60GB bandwidth cap.
kylo4
MayorWest
Posted 7:50 AM 30/6/08
I must also say.... If you don't like it... Don't buy it! Go with a BlackBerry Curve... 80GB expandable memory... Hella better battery life... and RIM is a Canadian Company so you'd be supporting your own.
Seriously... I don't understand why Jobs has been granted Sainthood... The man is the devil masked as an angel.
MayorWest
diesel828
Posted 7:37 AM 30/6/08
@Cookiefox:
It might get worse than Canada, like Norway and Denmark where you mentioned, but I believe in the UK, and possibly Spain and Italy, it's FREEEEE with a contract.
diesel828
fatASCurtis
Posted 7:29 AM 30/6/08
I love how people who buy an iphone automatically get put into a separate category. A special club. A club that charges high monthly fees to remove them from society and to inflict a false sense of superiority... Soon people will use their iPhones in smug, condescending insults along the lines of "You may think that I'm a homo, but I have an iPhone. So poo on you."
Yes. Poo on you. Poo. On you.
fatASCurtis
ferrdidly
Posted 8:57 AM 30/6/08
@johnnyabnormal:
you're an idiot!!
ferrdidly
redrabbit
Posted 8:56 AM 30/6/08
That's Apple's respect for you ;)
redrabbit
Faxmonkey
Posted 8:53 AM 30/6/08
@wild homes is weathering cephalopod trouble!:
Yes, but at least AT&T is going to use some lube . . .
Faxmonkey
beyondthetech
Posted 8:48 AM 30/6/08
I'd like to see where all this money is going.
I'M GOING TO PLAY DEVIL'S ADVOCATE FOR LESS THAN A NANOSECOND and say that they're pricing it as crazy as it is because they're building a very expensive 3G GSM infrastructure for more coverage, faster throughput, and ultimately providing a better experience for the customer in the future.
Now, that being said, the salaries of executives of this company as well as the board of directors and shareholders should obviously have moderate returns, but if they're pockets are so fat because they just don't know where to put all that extortion money, then the public's anger is more than justified.
Good thing I held off on moving to Canada a while back. The US is screwed up in some respects, but man, the Great White North (maybe not so White anymore with global warming) seems to be getting royally screwed for their technology.
beyondthetech
wetworker
Posted 8:37 AM 30/6/08
@rimplestultskin:
The proper word is Inuit, Eskimos is a Racist word, have some respect for the original owners of this continent.
wetworker
wetworker
Posted 8:31 AM 30/6/08
Fuck the iphone, how about better data packages from all the carriers in canada.
I use a blackberry right now and my rogers bill is like a car payment every month.
wetworker
gamecrazychris
Posted 8:23 AM 30/6/08
And think, people are complaining about AT&T's iphone 3G pricing
gamecrazychris
dialing_wand
Posted 9:34 AM 30/6/08
The letter was not angry at ol' SJ, it was asking for help.
Being upset at Rogers and upset at Apple are two different things, the group is only asking Apple to help put pressure on Rogers.
This argument is more about the ongoing wireless monopoly in Canada than the iPhone itself, the iPhone has, for better or for worse, become the unwitting poster boy for the cause, but you Apple did set high expectations with a price drop and all the buzz.
Way to totally loose perspective Gizmodo.
dialing_wand
johnnyabnormal
Posted 9:28 AM 30/6/08
@ferrdidly: Duh....whuh?....er...huh huh.
johnnyabnormal
fudged71
Posted 9:28 AM 30/6/08
There is also one that is over a year old, which predicted how furious people would be: [www.petitiononline.com]
fudged71
jakenjill
Posted 9:25 AM 30/6/08
@ WIld Homes:
"For my first-gen plan, it's $39.99 plus $20 for data, and after 'fees' the whole thing winds up about $80 per month."
That is just a lie. With taxes and fees, the lowest price AT&T plan comes out to $64/month. Unless you are including your overages in your "fees," your "about $80 per month" is a gross exaggeration. I hate AT&T and Rogers as well, but spreading false information isn't helping this debate.
jakenjill
wild homes is weathering cephalopod trouble!
Posted 9:22 AM 30/6/08
@Faxmonkey: Thank the Lord for small blessings, right?
wild homes is weathering cephalopod trouble!
Posavoie
Posted 8:59 AM 30/6/08
My current Rogers plan was supposed to be 35$/month, it's more around 48$. This 75$ plan is going to cost you 100$/month easy with the hidden fees like that ridiculous System Access fee, the 911 access fee, caller ID fee, voicemail fee...
Posavoie
Kareem King
Posted 10:13 AM 30/6/08
@Kareem King: Oh wait I'm not done. I just took this in.
"To raise profitability, Rogers has been reducing monthly data transfer limits for their lower-tier services. The Ultra-Lite package has gone from a 60 GB limit to a 2 GB limit and Lite package has gone from a 60 GB limit to a 25 GB limit. If the limit is exceeded, the customer may be subject to $1.25/GB overage to a maximum of $25.00. Despite the reduced service for users, the monthly fees have remained the same."
Kareem King
Kareem King
Posted 10:02 AM 30/6/08
It would take me days to explain why Rogers is evil. Here's just a few reasons:
The overall behavior of the company...
Starting this month, evening and weekends has moved from 4PM to 6PM. Depending on the plan, it also could start at 9PM.
To call technical support now costs (as of this month) $4/call. Don't believe me? Check your bill.
Hi-Speed internet has moved from Unlimited/10Mbs to 60GB/7mbs with $2 overages on each additional GB.
[en.wikipedia.org]
See for yourself.
Installation of services without asking. They drilled a hole in my wall when I wasn't home, dug up my grass to bury a new cable, and hooked my cable line to my neighbor's house (making digital TV inoperable for months and make me look like a cable thief).
Oh and don't even try to use the iphone without a plan! My friend had to settle for watching a video on YouTube. Paid $800, down from $1200.
...and the list of atrocities go on.
PS. Did it put emphasis on TECHNICAL SUPPORT! 4-fucking-$! Sometimes I want to go all project mayhem and level their business.
Kareem King
imagine-engine
Posted 9:56 AM 30/6/08
Has Rogers even considered that their iPhone customers may be subscribed to MobileMe? With it keeping constant sync a user's data usage may easily exceed the data usage limits imposed on Rogers current iPhone plans. Unlike their competitors in Canada, Rogers actually owns their GSM towers Nationwide so there's no rental fee and more reason why they can provide unlimited data for the iPhone plans. Even their major competitor Telus (CDMA carrier) has started selling unlimited data plans for smartphones (Treo, Blackberry, etc) starting at $30.00 just after Rogers/Fido announced they are going to release the iPhone on July 11. Have they considered that customers may not go for the iPhone and just port over to Telus for unlimited data on a different smartphone? I also don't understand why Rogers is allowing Fido a company they own to sell their iPhone plans starting at 7 PM and with the early evening option starting at 5 PM though for Rogers customers the evenings start at 9 PM and the early evening option starts at 6 PM. Both iPhone plans are priced the same for both companies though they differ both in evening usage as well Fido offering per second billing.
imagine-engine
imagine-engine
Posted 10:35 AM 30/6/08
@Kareem King:
"Oh and don't even try to use the iphone without a plan! My friend had to settle for watching a video on YouTube. Paid $800, down from $1200."
While I don't agree with Rogers current data plan pricing or that they don't offer unlimited data plans I'm also intelligent enough to take personal ownership understanding if I use data on my device on the wireless carrier network with out a data plan that I'll be subject to pay per use data charges. Which by the way Rogers clearly indicates on their site, in the details in a wireless term commitment (contract) as well in the monthly invoices that it's $0.05/KB with out a data plan and a warning is received via sms (text message) the first time a user accesses the internet or uses data such as opening a weather application or downloading.
As for your other comments they have nothing to do with their wireless service or the article which is relating to Rogers iPhone 3G Voice and Data plans. Please try to stay on topic.
imagine-engine
B1663R
Posted 10:34 AM 30/6/08
@Kareem King: yeah well, what ary you going to do? switch to DLS?
besides Wikipedia is always accurate* right?
*citation needed
B1663R
ianmac47
Posted 11:58 AM 30/6/08
They should just buy an unlocked phone in France.
ianmac47
rimplestultskin
Posted 12:54 PM 30/6/08
@beyondthetech: that's all well and good to think about, but the reality is that rogers just likes to screw its customers. i have a lot of friends who live in various parts of ontario (especially toronto suburbs), and the ones who have phone bills to pay are not the most pleasant people.
and @ianmac47: then they come home, and they either get wallet-fucked by rogers anyway because they'll still charge out the ass for 3G, or they go to fido which, to my knowledge, doesn't have a 3G network to speak of.
plus, isnt an unlocked iphone somewhere in the realm of €1000? i know, for one, that 1500 dollars is a lot to pay for a phone that goes for about 300 with a contract.
also, at anyone who took my eskimo reference as offensive: i apologize dearly. my friends who are canadian tend to laugh at it, but if you guys don't like it, i'm done saying it. o, mighty banhammer, spare me, as i have apologized to my neighbors to the north.
rimplestultskin
snitch29
Posted 12:32 PM 30/6/08
WTF does Steve jobs got to do with Canadians being abuse, Dude they're getting screw no matter which cell phone they get
snitch29
FY9
Posted 1:21 PM 30/6/08
It's ironic that Canadians seem to be more upset about an expensive phone than the threat to free speech from their own Canadian "Human Rights" Commissions.
[www.canada.com]
FY9
e-friend
Posted 1:10 PM 30/6/08
You know what would make Canadians forget about these ridiculous prices? A new war!
e-friend
Carmen Loves Breakfast
Posted 1:59 PM 30/6/08
@ferrdidly: Banhammer
Carmen Loves Breakfast
danishh
Posted 1:50 PM 30/6/08
as a canadian who has used rogers for internet for over 10 years and cellular for 4, i have the following to say:
Rogers is evil.
Rogers can price shit at whatever they want, because the only competition operates in accordance with them (bell, telus). Even if they didnt have an exclusivity contract on the iphone (well, they're the only gsm provider, so...), they would still price the plans this damn high.
also, rogers is the cable company here, and that page was there's to begin with.
ps. rogers is evil.
danishh
Evangelion
Posted 2:43 PM 30/6/08
Isn't it the iPhone's 1st birthday today?
Just wondering....
Evangelion
danman227460
Posted 3:05 PM 30/6/08
You know the government needs to step in. They shouldn't have Rogers/Fido/Bell/Telus customers pay the system access fee as that was imposed for companies that have to rent towers from the company who installed them. That is just pure profit for them every month. I am sick and tired of just getting wallet raped by Rogers. I wish someone would step in, smack Ted Rogers across the head and set some proper standards in Canada. Who hasn't heard of caller ID with your phone?
danman227460
pardyhardy
Posted 3:01 PM 30/6/08
Western Canada will be enabling more carriers to have GSM coverage soon. Within 2008.
pardyhardy
johnnyabnormal
Posted 5:34 PM 30/6/08
@Carmen Loves Breakfast: AWwwww yeah. Look who's got my back!
johnnyabnormal
CapitalC
Posted 6:24 PM 30/6/08
I wanted the Jesusphone but Ted Rogers took my dream and smashed it into a hundred pieces.
I currently have a WM Smartphone (iMate SPL) but don't use any of the fancy push-technology because it's too freakin' expensive. I was hoping that Rogers would at least drop the prices to something CLOSE to what AT&T offers.
Looks like I may be switching back to my old no-data, no-camera, no-nonsense Nokia just so I can save money and enjoy a decent phonecall.
Yours,
A Penniless, iPoneless Rogers customer
CapitalC
Wandel
Posted 6:55 PM 30/6/08
Oh, shut your trap, Canada. It's worse in other countries, and you don't hear them complaining.
Wandel
Prolab
Posted 8:03 PM 30/6/08
@rimplestultskin: Fido has 3G since its shares the same network as Robbers...err, i mean Rogers.
Fogers will continue to monopolize the GSM market unless the CRTC opens it up to other companies (let alone foreign ones). Then and ONLY then will canadians benefit from competition.
Prolab
ProjectMoonlightCafe
Posted 11:40 PM 30/6/08
My biggest concern is the mandatory voice plan the slap on. You can't even get the iphone with your existing voice plan. You MUST use one of their ridiculously priced voice/data combos.
ProjectMoonlightCafe
Whistlerkid
Posted 12:14 PM 30/6/08
Shiftyeyedgoat - do your research before you post something next time.
At&T offers for $60 bucks ( 900 minutes + unlimited weeknights and weekends , unlimited mobile to mobile , no long distance fees or roaming chargers while in the usa either! )- which also includes : caller id,call forwarding and basic voicemail all of which Rogers or Fido charge you to add on as well.
To top it off AT&T also gives you rollover minutes,add another $30 bucks and you get unlimited 3G!
Screw Rogers and Fido!
Get an unlocked iphone,only use wifi till someone figures out how to just add a 3G package to any plan on a no contract period or until WE stop getting screwed over and are offerd a fair data fee package.
Whistlerkid
mohinderific
Posted 8:16 AM 30/6/08
I was one of the naively hopeful "fuckin eskimos" who plunked down a deposit in order to get an iphone on July 11. After they released the rate plans on Friday, I crapped my pants a little and then went down to the Rogers store and demanded my money back. The poor sucker who helped me said they have been getting their asses handed to them for 2 days straight by pissed off customers.
There's no way I'm gonna give these crooks any more of my money, though I was kinda looking forward to seeing what all the 3G fuss was about. Off to ebay I go I suppose....
mohinderific
karbon4
Posted 6:55 AM 30/6/08
It's funny cause I think american's are just assuming the plans comes with all the "regular features". I don't think anyone is willing to pay 60 dollars for 150 minutes, 75 text messages, 400 mb of data and unlimted evenings starting at NINE PM. To get caller id, 2500 text messages is another 15 dollars on top of that. And another 5 dollars more if you want your evenings to start at 6pm.
All in all that's 80 dollars plus service fees and taxes (which would push it closer to 100) for a crap data plan and only 150 anytime minutes.
karbon4
benjello
Posted 12:52 AM 1/7/08
@geowrian: There is only one SP in Canada that is 3G Capable. Rogers is all there is. Rogers & Fido are the same company, ick. The plans are the same through both services. The competition is Telus (CDMA), Bell (CDMA), Solo (CDMA), Koodo (CDMA) and Virgin (CDMA).
Virgin has the lowest rates, Telus has the lowest contract rates. Telus was supposed to be switching over to 3G, but has failed yet again to compete with Rogers. Bell just keeps sucking, no use in expecting them to compete. Koodo and Virgin buy from Bell.
These plans are an embarrassment.
400mb + Visual Voicemail + Ulimited Evenings & Weekend (from 9pm) + 150 Daytime minutes +75 Texts = $60.
+ $15 for the CallerID package = $75 (Or, $20 if you would like to be able call people before 9pm).
+ $7 System Access Fee = $82
+ $2, 911 Service fee = $85
+ $11.05 Tax (GST + PST) = $96.05 (or $101.70 with Early Evenings calling).
That's disgusting.
benjello
simranali
Posted 6:11 AM 30/6/08
Just don't buy one. if they'll have no one to sell to, they will have to bring the price down.
simranali
captainmajestic
Posted 6:07 AM 30/6/08
something to keep in mind is that iphone can only work on the rogers network because its the only one that supports the technology at all. also remember that the united states has more than 10 times the population of canada with a slightly smaller land mass. more area to cover and far fewer customers will always mean higher prices for less for poor ol canada. I don't think rogers can offer better if they wanted to. I still agree they're pricks though
captainmajestic
wrd74
Posted 5:55 AM 30/6/08
I'm looking at $155.25 a month. $115 plan, $15 value pack(should not have to pay for call display) $6.95 activation fee(what ever that is) + 13% tax and .50 for 911, oh ya 3 year contract NICE!
Cost over term of contract + $299 Iphone, $5888, SWEET!!! Kraft dinner for me for 3 years! (just kidding will never pay these prices)
What about upgrading to the next Iphone a year from now?
Here's the answer I got from Fido today:
We are sorry to learn of your disappointment with the iPhone offering.
However, with unlimited and free WiFi access, included Visual Voicemail, 3G speed and generous data buckets, we believe that the iPhone packages and prices will be affordable and accessible to the Canadian market.
wrd74
simranali
Posted 4:53 AM 30/6/08
All i wanna say is, Rogers sux!!! big time. I have no interst in signing a 3 year plan at all.
The best way to protest is to not buy an Iphone from Rogers and Fido for atleast a month. If we all hold our horses for a month, it can make a difference.
simranali
crosshare
Posted 1:46 AM 1/7/08
The answer is very simple .... Don't buy it. Don't let your tech ego get in the way of your everyday life people. The alternatives have not been that bad thus far. Move on.
crosshare
kuryaking
Posted 2:51 AM 1/7/08
@rimplestultskin:
I am a Canadaian and LMAO at the Eskimo comment.
Thanks for the support!
kuryaking
kuryaking
Posted 2:44 AM 1/7/08
Here is the letter I sent to Rogers to tell them how I feel about them - I know it probably won't make much difference ...but it sure did feel good :)
I would encourage all Canadians to e-mail them your opinions as well. Here is a link where you can find the e-mail addresses ([forums.appleinsider.com])
Dear Ted et all;
Someone suggested that we should "Please email them, politely, to express the disappointment you feel with the new iphone data plans". Normally, I would agree that politeness is the way to get people to listen to constructive criticism, however in this case, I am not sure if I will be able to contain my anger.
I believe that there was once a time in this country were corporations cared about their customers. Maybe I am mistaken about this, but this is obviously not the case with Rogers and many other large corporations today. I am not going to go into the long laundry list of examples that I could come up with regarding your company and how it treats me as a customer; I am however going to tell you that I am sick to death of near monoplolies using their power to rip us off here in Canada. Your iPhone predatory pricing is just another example of the ill will your company wishes on it's customers. As such, I am going to excercise the only power I have as a consumer ...not only am I NOT going to purchase an iPhone from you, but I am also in the process of testing and pruchasing the proper technology to pull all of my television signals over the air (OTA) for free in uncompressed, full high Definition quality (something that I can't actually get from Rogers btw), at which time I will be CANCELLING my Rogers cable subscription. Yes, there are a couple of channnels that I will miss, however the extra $100 or so that I have available to me per month (thats $1200 after tax dollars per year to me ...no small amount as I know you are well aware) will quickly allow me to forget about this.
I cannot tell you how much disdain I have for such corporate greed. I hope that people flee from Mr. Rogers neighborhood in droves until you understand that with power comes responsibility.
Normally I would end with something such as "Best regards" or "Good luck", but quite honestly I wish none of that to you at this point in time.
Sincerely (yes, that fits)
Kuryaking (name changed to protect the (mostly) innocent)
kuryaking
geowrian
Posted 10:53 AM 1/7/08
@benjello: Ouch...that is bad. However, it's still partial Apple's fault, regardless of the circumstances. If the rates are so bad, you should be able to use another carrier (even hough it doesn't have 3G yet). Limiting the phone to a single carrier will always mean Apple is partially at fault.
geowrian
Fatty
Posted 11:25 AM 1/7/08
Ted Rogers uses cheap crack hookers on the bad side of town even know he's a billionaire (so i doesn't go public or to wife -and he's into some serious torture shit) and has lackeys follow him with filing cabinets everywhere because he cant figure out how to use a computer. so keep paying your Rogers bills, there going to a good cause! lol
Fatty
dj_sid
Posted 11:12 AM 1/7/08
QUOTE:"Maybe what you save on healthcare/living expenses will help cover that cost? I'll sign the petition for you though!! That's crazy"
Im sorry, but I often get offended when people dont know what they talk about, when it has to do with Canada! Cheap living? on average a house costs $1,600 month to rent, approx $300,000 to buy on average, and thats in my city which is quite cheap compared to the West coast and central Canada. A litre of gasoline here is $1.30-$1.50 which is about $6.30-$7.09per gallon. This all doesnt even touch basis on what we pay. $6,000 more for the same car as an american does, and 30% more for a book. And our dollar is practically at par. So please to comment unless you know about what your talking about.
dj_sid
bbfreak
Posted 12:41 PM 1/7/08
I say we help Canada out with a military invasion! That'll teach 'em to burn down the White House. Then we shall install a puppet government with Ted Rogers at the head. *blinks* Wow, gotta watch the java... Anyway, back on topic I don't really see what them Canadians are complaining about. I mean their dollar is stronger than our dollar! Isn't that just sad?
bbfreak
rimplestultskin
Posted 3:16 PM 1/7/08
@geowrian: the only thing apple did wrong here was make only a GSM version of their phone. as those of you who live in canada have just informed me, rogers "owns/shares network coverage with/something like that" fido, which is a damn shame because rogers now controls canada's entire GSM business, and the CDMA companies can't support the iPhone, so an iPhone fanboy or girl in the great north is stuck with their ass located due north of ted rogers' phallus.
and of all the apple fanboys i know, one of the biggest is canadian. and i don't think he's gonna be happy when he sees the pricing here.
rimplestultskin
geekynesss
Posted 8:01 AM 1/7/08
@shiftyeyedgoat:
How is it "Not that much worse" when our plan does not even offer unlimited data?? The price points may be similar, but u have to compare whats actaully included in the plan itself. unlimited data vs 750mb is not similar at all..
geekynesss
jlindenbaum
Posted 1:02 AM 3/7/08
Pretty sure that t-mobile in Germany has an iPhone plan that's worse.
jlindenbaum
kuryaking
Posted 4:46 AM 3/7/08
@bbfreak:
Man you really don't know much about Canada (tongue in cheek) ...we have a standing joke around the watercooler here ...the Americans wouldn't have to invade us, they just need to make a phone call and tell us to change the flags ...don't you know that your military IS our military?
...but seriously if you are going to bomb us or anything, please drop the first bomb on Rogers headquarters (at a time when you know Ted is there ...you know if he actually ever does go into work)
kuryaking