Those small camera stores in NY are notoriously shady, shipping broken parts, ripping people off and being all-in-all unresponsive to complaints. What’s interesting about this case of a customer being unsatisfied with their service is the fact that the company emailed the customer and offered a US$75 credit in order for him to take down the negative review he posted on Amazon. “If you do decide to remove the feedback left in exchange for the refund please follow the instructions below.” Stay away from Cameta Camera or any company that offers to pay to get rid of negative feedback. [Dethroner]
NS
Wednesday, June 18, 2008 at 7:53 PMI ordered a lens from them about a month back, and i have still not received it here in Australia. They give me a USPS express mail tracking number, the tracking info i get is that it was accepted on 23.05.08 and no further updates. Apparently the package is lost and Cameta is not willing to do anything for 45 days from shipment and after that they will file for Insurance which as per them can take upto 6 weeks. So basically what they are saying is that i may have to wait for 3 months before they are going to refund me or send me a replacement. If i wait for 3 months, then i loose the right to dispute the transaction with my credit card company. I am in confusion about what to do??