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"John Mayer Here" Works, Gets Direct Apple Reply to Anyone
Posted by Jesus Diaz at 12:00 AM on April 13, 2008
Hey Guys,
John Mayer here.
I just wanted to tell you that if you mention my name in your Mac OS X software crash report, it seems that there are real chances of you getting a direct reply from Apple Support, just like it happened to me. A Gizmodo reader did it and he got a reply straight away from the good people at Apple Support:
Thanks for including your email in your bugs.
You provided the following comment:
"Hi Apple, I heard John Mayer gets personal replies to his comments. Will I also receive a reply? My email is **********@scientificoutreachmedia.com So, final cut pro keeps crashing. It was working fine until software update ran itself today, and quicktime was updated. Since then, I can't use Compressor to export to DVD because it keeps crashing. This is a huge problem, since I have to present the final copy of a project tomorrow. I'm at wit's end here."
Can you tell me more about the situation:
- What machine are you using? - OS version? - FCP/Compressor version? - What content (codec type and source) are you attempting to export to DVD? - What parameters are you setting in compressor? - Is this issue content specific? - If it is content specific can you send me a very small piece that reproduces the problem (a 1sec clip)?
Thanks.
-Ken
See? I told you. You send the report mentioning my name and a man grinding a cigarette into an ashtray stands up waving a printout over his head and screams "WE GOT AN iTUNES CRASH OVER HEEAH!!!" Because in my mind everything looks like a '60s-era spy movie. Or a 70s porn one. I never get that right.
Anyway, hope it helps. Now I'm off to teach Steve some guitar. He's trying to get his hippie mojo back.
Thanks for reading, you guys,
Sincerely,
John Mayer
P.S. Hey The Verve, I still love "Bittersweet Symphony." But I haven't returned to Radiohead. Too busy with Madonna and Justin's latest.

Comments (AU Comments · US Comments)
There are currently no AU comments for this post.
adaorardor
Posted 12:47 AM 13/4/08
actually i'm really interested to know what the solution is to this problem, as it's been happening to me to for the last couple of months... oh, i'm batman, er, i mean john mayer.
adaorardor
Mayor McRib
Posted 12:36 AM 13/4/08
I dropped a Jesus Diaz on my last bug report and I got nothing. Guess I will have to go back to John Mayer.
Mayor McRib
fmccb
Posted 12:28 AM 13/4/08
Everybody is going to mention John Mayer now, so the real John Mayer (me) won't get personalized support anymore.
THANKS FOR RUINING IT, JESUS!
fmccb
BigViper
Posted 12:28 AM 13/4/08
so basically if your a nobody apple could'nt give a shit less about you? Apple rocks
BigViper
strider_mt2k
Posted 12:16 AM 13/4/08
Oh great, so we use your name and get a DEAR JOHN LETTER?
Super.
;)
strider_mt2k
Monty
Posted 1:02 AM 13/4/08
No, I'm John Mayer, and so is my wife!
Monty
bdk184
Posted 1:00 AM 13/4/08
I don't get it? If I say that John Mayer told me to mention him I would get a personal response from apple with error reporting? Cool. Next time something crashes I'll try it!
bdk184
OMG! Ponies!
Posted 12:57 AM 13/4/08
OMG! Ponies!
lastgene
Posted 1:38 AM 13/4/08
I wonder if it would work with my Vista reports also, maybe I should give it a try... oh yeah and I am John Mayer the VI, but I will omit the VI part in my report.
lastgene
dezeinstein
Posted 1:30 AM 13/4/08
I'm John Mayer and you're not.
dezeinstein
theCornerinvasion
Posted 2:07 AM 13/4/08
John Mayer here.
Look out for my new hit single:
Waiting on the iPhone to Change (3G Dance Mix)
theCornerinvasion
frigg
Posted 2:01 AM 13/4/08
John Mayer Here.
Given the outpouring of love and support you get on the Giz when introducing yourself as John Mayer, why should it be any different anywhere else? And not just when contacting Apple, making a restaurant reservation, meeting a friend, or asking a stranger to scratch that one little square inch of your back that's impossible to access without 3rd party intervention. Introducing yourself as John Mayer boils down to common courtesy these days. At least as an Amish person (Mennonite, actually), that's how I was raised.
frigg
OMG! Ponies!
Posted 1:59 AM 13/4/08
OMG! Ponies!
Amiash
Posted 1:56 AM 13/4/08
@akira_santiago: hhhhmmm...the username was blurred sir.
Amiash
Amiash
Posted 1:52 AM 13/4/08
John Mayer here. *chuckles*
Amiash
akira_santiago
Posted 1:45 AM 13/4/08
um what was the point of blurring out the email address and then in the next paragraph leave it showing to the world like janet jackson's breast?
akira_santiago
John Mayer
Posted 2:21 AM 13/4/08
John Mayer
Amiash
Posted 2:19 AM 13/4/08
@OMG! Ponies!: supposing we dont know it.
Amiash
Amiash
Posted 2:10 AM 13/4/08
@frigg: I was just gonna ask about you.
Amiash
strider_mt2k
Posted 2:54 AM 13/4/08
No we may never know if John Mayer can be trained to sort tiny screws in space...
strider_mt2k
SneakerFiend
Posted 2:36 AM 13/4/08
@Mayor McRib: LMFAO! thats........Funny and harsh
I guess it is true though that apple couldn't care less about us regular guys. =[ I thought they cared! { extremely sarcastic )
Well i guess they dont respond to every msg they get because they'd rather you go to their store to get your product fixed instead of doing it over a msg.
SneakerFiend
William Mize
Posted 3:07 AM 13/4/08
Next meme: "You've been John Mayer Rolled". Or perhaps just "MayerRolled". Or "Mayer n' lettuce".
One of those.
William Mize
Mandatory_Field
Posted 3:00 AM 13/4/08
Dear Microsoft,
Mr. T here. I been havin some problems with Live Messenger crashin while I'm tryin to talk with my mom. Send me a hotfix pronto, and don't give me no jibba jabba about movin to no Vista till some other fools show SP1 is ok. You have 24 hours to get me fixed up, or I'm gonna come over and blugeon you with John Mayer. He pretty soft so it wont hurt too much.
T
Mandatory_Field
92BuickLeSabre
Posted 3:55 AM 13/4/08
Rob Van Winkle here.
This is all so odd. When I use my name, I find that the bugs just get worse.
92BuickLeSabre
xenti
Posted 4:21 AM 13/4/08
I can verify this works. I dropped John Mayer's name a week ago, and got a response to my Safari crash.
xenti
dead_red_eyes
Posted 4:19 AM 13/4/08
Will the real John Mayer please stand up?
dead_red_eyes
frigg
Posted 4:14 AM 13/4/08
@Amiash: J.M.H.
I appreciate the thought!
frigg
samhealer42
Posted 5:18 AM 13/4/08
@Mandatory_Field That really does sound like slang for being a virgin
samhealer42
Mandatory_Field
Posted 5:13 AM 13/4/08
@92BuickLeSabre: Hahahaha! I bet HIS iPhone isn't jailbroken....
Mandatory_Field
Adolf
Posted 5:08 AM 13/4/08
Apple Support is going to be very busy from now on. Either that or John Mayer will need to change his name.
Adolf
Yeebles
Posted 5:03 AM 13/4/08
I actually have a direct email to support as I once made a suggestion and they emailed me back. I emailed them the other day with an issue but unfortunately as I am in the UK he said he couldn't help me anymore as he does support for the US only now.
Yeebles
brandon208402
Posted 5:48 AM 13/4/08
God i want to have sex with John Mayer. We can spoon post-coital with our macbook airs.
brandon208402
racermd
Posted 5:33 AM 13/4/08
To all: I know John Mayer*. And you, sir(s), are no John Mayer.
* Note: I only know A John Mayer, not THE John Mayer. (waving fingers) You don't need to see his identification. These aren't the John Mayers you're looking for. He can go about his business. Move along.
racermd
OddManOut
Posted 6:03 AM 13/4/08
Will the REAL John Mayer please stand up ?
(Please stand up...)
(Please Stand up...)
OddManOut
Amiash
Posted 7:12 AM 13/4/08
@OMG! Ponies!:are you the "gizmodo reader" Mr. Jesus diaz was talking about?
ha! i knew it!
Amiash
Skorpius
Posted 7:05 AM 13/4/08
Skorpius
uptonogood
Posted 7:32 AM 13/4/08
@BigViper: YOU'RE, goddamit.
uptonogood
matto
Posted 7:27 AM 13/4/08
I'm John Mayer (and so can you!)
matto
Mandatory_Field
Posted 7:59 AM 13/4/08
@samhealer42: Jailbroken? Just what _kind_ of virgin are you talking about?
Mandatory_Field
godwhacker
Posted 9:59 AM 13/4/08
hi there, henry the VIIIth here
i'm henry the VIIIth i am
henry the VIIIth i am, i am
godwhacker
Jesus Diaz
Posted 10:29 AM 13/4/08
OK, I'm going to jump in, because you all missed this one:
Mayer?
Mayer?
Anyone?
(come on)
Jesus Diaz
omaryak
Posted 1:36 PM 13/4/08
I'm guessing this had more to do with the fact that it had an e-mail address in it than that it was supposedly sent by John Mayer. but wevah
omaryak
strider_mt2k
Posted 11:05 PM 13/4/08
@Jesus Diaz: What, like Oscar?
+ Watch video
I'm afraid you've lost me.
strider_mt2k
soggy_cheerio
Posted 12:10 AM 14/4/08
John Mayer... doesn't he work for Keyser Söze?
soggy_cheerio
keyser
Posted 12:40 AM 14/4/08
he doesnt work for me...
keyser
portugue
Posted 3:11 AM 14/4/08
My hot dog has a last name it's M....
portugue
portugue
Posted 3:10 AM 14/4/08
My hot dog has a last name...
portugue
shawnmos
Posted 5:25 AM 14/4/08
Someone should try Bono.
shawnmos
Goodnightbabytron
Posted 12:21 AM 15/4/08
Too easy to try all of Steve's buddies. Might bet a better reply by trying his rivals.
"Hi, Gil Amelio here..."
"...Bill Gates..."
"...Steve Ballmer..."
"...Michael Eisner..."
"...Lisa Jobs..."
Goodnightbabytron
thegoonie
Posted 2:14 AM 15/4/08
In today's news John Mayer has officially changed his name to John Mayer0623981.
In other news Apple stock has gone down.
thegoonie