Computers

Asus Eee PC is No Longer Voided by Memory Upgrade

6745_eeepc.jpgThe Asus Eee PC has been a runaway hit. (Who would have thought that people would want small, cheap laptops?) The only real thing that users have been complaining about is the “warranty void if removed” sticker on the laptop’s access panel, saying that users couldn’t perform a simple memory installation without giving up their warranties. But today Asus has pulled off the dogs and decided that they won’t unduly punish their loyal users who install extra RAM.

ASUS Computer International (”ASUS”) recently received feedback from one of its valued customers with questions concerning the purpose of a seal stating, “Warranty Void If Removed” over the access door to the single SODIMM slot on some models of the ASUS Eee PC. ASUS wishes to assure its customers that merely breaking or removing this kind of seal will not void the ASUS Limited Warranty.

They go on…

…ASUS will honour all other terms of its Limited Warranty and that it will not refuse warranty service simply because a customer has either broken a warranty seal, installed non-ASUS components or software, or because the customer’s unit has been opened or serviced by a non-ASUS-approved service facility or by the user.

Asus will also be ditching the current sticker for one that will merely “warn users that ASUS will not be responsible for the damage caused by improper hardware change.” This is very good news, indeed. [asus via dailytech]

Comments (AU Comments | US Comments)

  • Yvette Grant

    I just purchased one of the EEE mini computers. I loved it.

    However I have a BIG problem.

    When I tried to open a PowerPoint presentation that is password protected, I get the following error:

    “Read-Error. The loading of password-encrypted Microsoft PowerPoint presentation is not supported”

    I am a Trainer. My client\’s training materials are all password protected for obvious reasons.
    I already have a laptop that is very tedious to travel around with. HENCE THE REASON I PURCHASED THIS BEAUTIFUL MINI PC.

    I do not need or want XP or Microsoft on this machine (that is an option).

    I can open Word files, Excel FIles and PowerPoint files without a problem as long as there isn\’t a password which most companies use for security reasons.
    I am trying to get some technical help maybe a patch or some file. I have not been successful. So it is a disappointment for me. I am seriously thinking of returning it. I received it 3 days ago.

    I am also trying to contact the company directly but to no avail.
    It seems there should be a simple solution if this little baby was made to help professionals like me.

  • Junklord

    Yvette, this seems to be a long-standing issue with OpenOffice.org. I tried opening a protected ppt in version 2.2 and received the same error as you. Perhaps you could ask at:

    http://user.services.openoffice.org/en/forum/

    I don’t think you will find a quick solution though. The only other thing I can advise is to ask the client to password-protect the directories rather than the actual files or zip the files and password protect the .zip file.

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