Entertainment
Tivo PowerWatch Program Sells Detailed User Info to Advertisers
Posted by Matt Buchanan at 6:15 PM on November 8, 2007
Tivo's been selling data about people's viewing habits—what shows and commercials they watch (or skip), when they pause, fast-forward, rewind and so on—to advertisers for around a year. Now they're adding personal info to the Chex Mix of ratings data they sell: age, income, marital status and ethnicity.
The sample size will be 20,000 homes, which for now is comprised of volunteers enticed into letting loose their persona details by a raffle offering the chance to win a free Tivo. The group is six times larger than Nielsen's sample of 3,000. It's also one-upping Nielsen in that it "will offer marketers the opportunity to survey some of its users via an online poll to ask deeper questions about their viewing habits and their feelings about both the ads and the marketers."
Though the info brigade is all-volunteer for now, Tivo's considering allowing advertisers to compare their customer database's with Tivo's, "which would help the advertisers see in greater detail how people's viewing habits affect their purchases." It's increasingly looking like your lifetime subscription might guarantee you Tivo for life, but it's sure not going to guarantee your privacy for that long. [WSJ (sub req'd)]

Comments (AU Comments · US Comments)
There are currently no AU comments for this post.
omg-ponies
Posted 9:07 AM 8/11/07
@Barcard: And as to the aforementioned Subscriber Privacy Notice:
omg-ponies
omg-ponies
Posted 9:03 AM 8/11/07
@Barcard: Yes, Time Warner may sell your data. Here's the language:
omg-ponies
Barcard
Posted 8:51 AM 8/11/07
It's scary, but at least it's voluntary and they let you know about it (so far). Does anyone know whether Time Warner Cable is doing the same thing with their DVR's? With or without informing their customers? Be nice to have this info about TWC's TV cable and their phone service.
Barcard
Shrike
Posted 8:36 AM 8/11/07
I agree with MAKO here. As long as my name/contact info remains anonymous, I don't mind. I don't want to be contacted by marketers though.
I like the idea of advertisers and, more importantly, the television programming industry, knowing what I like and watch. Maybe more of the shows I like won't get canceled and I won't have to sit through commercials that for crap I will NEVER buy. Of course, I skip commercials anyway.
Shrike
Mako
Posted 7:21 AM 8/11/07
Thats fine with me as long as they dont divulge my name. =) Where do I volunteer? If I can influence content providers to make better shows and even commercials, its worth it. =)
Mako
FThorn
Posted 6:55 AM 8/11/07
With this and the AT&T wiretapping entry, we need a new tin-foil hat blog.
FThorn
omg-ponies
Posted 6:35 AM 8/11/07
What a brave new world we live in when young Americans have such a wide variety of services to choose from whereby they opt into huge marketing collection programs.
Between this, MySpace, Facebook, and even the iPhone, it seems you can't swing a dead cat (tastefully branded) without finding a hot new service or product that also involves selling the minutiae of usage data to advertisers.
omg-ponies
pete
Posted 10:30 AM 8/11/07
They should offer a special discounted rate to users who are willing to share their data.
If Tivo is going to make millions exploiting their users the users should at least get something back.
pete
dougvox
Posted 10:29 AM 8/11/07
What a little bastard that thing with antennae is.
From now on, on demographic questions, I'm a wheel-chair bound Inuit Lesbian who makes over 500K a year.
dougvox
Rusdude
Posted 10:53 AM 8/11/07
What's the big deal? I'd be fine with this policy even if it wasn't opt-in. Your other information that's available for marketers is probably a lot more revealing than TV preferences.
Rusdude
ideaman2020
Posted 12:31 PM 8/11/07
Old school: "Tivo records shows."
New school: "Tivo shows records."
ideaman2020
omg-ponies
Posted 1:29 PM 8/11/07
In Soviet Russia, shows record you
omg-ponies
xxenclavexx
Posted 1:16 PM 8/11/07
I personally welcome this. I sure that many gizmodians watch the some of the same shows that I watch. Now how come it seems like all out favorite shows get canceled? Cause of the damn Nielson Ratings. Fox is the biggest perpetrator, I mean they canceled Arrested Development, probably one of the smartest, funniest shows on prime time ever. Also the morons canceled Family guy, then brought it back, you know why? cause Nielson ratings don't work. Hopefully this new "Market Research" will benefit us the viewer.
xxenclavexx
Worf
Posted 1:03 PM 8/11/07
TiVo's always had a very strong privacy policy, and a number of years ago it was audited, and shows to the extent to which they strip off identifying info (all done by computers).
But honestly, this is the sort of thing I'd probably opt-in for. If we could easily thumbs-down that crappy ad shown for the 10th time this program... or bypass those irritating ADS THAT SCREAM IN YOUR FACE.
(And yes, I'm angry they cancelled some of my favorite shows, or some network air shows at wierd schedules that practically say "TiVo Required For Viewing").
Worf
Vagabum
Posted 6:25 PM 8/11/07
I frequently make up demographic data when forced to fill out surveys as a consumer. I especially always low-ball any income questions to the lowest value range given but also often check other for ethnicity (especially when they give you like 12 options) and other for gender and occupation. In my mind consumers should sabotage attempts at aggregating personal information for marketing purposes when at all possible.
Vagabum