The recent Xbox 360 warranty extension to three years has really done a number on the repair queue. Everyone must be sending in their broken Xboxes, since the turnaround time has increased from two weeks to as much as six. Anecdotally, it so happens that three people I know sent in their 360s around this time, and it took them about three or four weeks to get theirs back, with one still Xbox-less. [Kotaku]
hazchem
August 29, 2007 at 10:18 AM
and yet I have two PS3s chugging away running Folding when me or my flatmate aren’t using them for something else.
One has been running like this since the Japanese launch with no problems.
Can’t say the same for our XBOX360!!
Report PermalinkSil3nt Death
October 3, 2007 at 1:58 PM
hazchem thats great but how many games do u have cauz 360′s have way more games than PS3. (kind of pointless)
Report PermalinkTofuloaf
November 14, 2007 at 11:13 AM
Two and a half months after this was originally posted, repair times seem to have improved drastically. I got the Red Ring of Death last week. I sent my console off on Thursday 8 November, and Australia Post had my repaired console at my door on Tuesday 13 November with a free month’s credit on XBox Live.
I wasn’t expecting it back for over a month, so to have it back in under a week was a pleasant surprise. Looks like M$ might be trying to address some of our gripes about their service.
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