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The Wrong Way to Handle MacBook Repairs

4:00AM June 22, 2007 | Seamus Byrne

Backstory: Some guy sends his MacBook into Apple for under-warranty repair. Apple says there’s spill damage. Guy claims there isn’t. Apple sends it back. Guy smashes MacBook with a sledgehammer.

Seriously? You think Apple, or any other reputable company, would lie about spill damage? You could have asked for photographic evidence of the damage, and if that was vague enough, worked your way up the support chain until someone gave you the repair for free. To us, it’s obvious that this guy actually did spill something on his laptop and tried to lie his way through Apple to get a free repair.

Man Teaches Apple To Not Repair His Macbook By Smashing It With Sledgehammer [Consumerist]


Comments

  • Nick

    June 22, 2007 at 8:59 AM

    What a tool! You can so tell he spilled something on it.

  • Jared

    June 22, 2007 at 10:54 AM

    100% Dickhead. He probably drooled all over the keyboard while looking at naughty pictures on the net.

  • John

    June 22, 2009 at 2:10 PM

    I have had a similar experience,

    brand new Ipod, just out of the box.
    slight mark on the cover of the ipod, didnt think anything of it.

    went to turn it on, hdd warning came on the screen.
    tred to return it. said it had drop dmage.
    the thing was brand new with plastic coverings still on it!

    after fighting with apple for 6 weeks, they shipped the broken unit back to me and said go away.

    tried to return it to my retailer, they said it was not their problem and that i had to call apple.

    goo apple… such a dick of a company.

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